Role Description AVAYA is building the next generation of our AI-powered customer engagement platform, Infinity - where software evolves from static features into intelligent systems that can reason, act, and continuously improve. We are looking for a seasoned product leader who understands this shift and has evolved how they operate because of it. This is not a traditional product management role. We are not looking for backlog managers or PRD-driven operators. We are hiring a pragmatic builder and leader—someone with a strong foundation in platform and API design, who is now applying those principles to AI-driven systems. This role requires sound judgment, the ability to navigate ambiguity, and the discipline to balance speed with quality while operating at scale. This role is focused on our core Infinity AI platform and intelligent system capabilities that power our solutions. It works in close partnership with teams responsible for productization and GTM, as well as platform reliability and compliance, with clear ownership of how AI systems are designed, built, and operated within the platform. What You’ll Do - Own strategy and execution for core platform capabilities across APIs, voice, messaging, orchestration, and automation - Drive the evolution from feature delivery to intelligent system design (inputs, reasoning, orchestration, outputs) - Partner deeply with engineering to prototype, validate, and scale both API-first and AI-powered capabilities - Apply AI-assisted development workflows to accelerate execution without compromising quality - Translate complex, ambiguous problems into clear product direction, architectures, and execution plans - Engage directly with enterprise customers and GTM teams to validate use cases and outcomes - Present at customer EBC meetings, providing clarity on platform roadmap vision - Make decisions grounded in customer impact, system performance, and business outcomes - Define and build the core AI platform layer that enables downstream AI use cases and product experiences - Partner with product peers to ensure platform capabilities translate into customer-facing solutions and provide reliability, compliance, and serviceability to ensure enterprise readiness - Operate as a mini-GM, influencing roadmap, prioritization, and long-term platform direction - Provide leadership across teams, bringing clarity and structure while maintaining momentum Qualifications - 15+ years of product management experience with significant ownership and leadership responsibility - Strong background in platform, APIs, and developer-centric products (e.g., CPaaS, SaaS) - 10+ years of contact center experience, including deep domain expertise in CCaaS platforms, customer engagement workflows, and omnichannel communication systems - Proven ability to build and scale a platform from zero-to-one through maturity - Deep technical fluency, especially in API design, system architecture, and platform tradeoffs - Experience evolving a platform toward AI-enabled capabilities, even if not AI-native from day one - Demonstrated track record of sound judgment and decision-making under ambiguity - Experience owning core platform capabilities that enable multiple downstream use cases, not just end-user features or GTM packaging - Executive presence with the ability to influence across engineering, GTM, and leadership - High ownership mindset with a bias for action—grounded in outcomes Requirements - Hands-on exposure to building or shipping AI-powered or automation-driven capabilities, OR strong experience building an API-first platform now extended into AI use cases - Understanding of LLMs, orchestration, retrieval, and evaluation concepts - Ability to translate AI capabilities into reliable, scalable product experiences - Clear grasp of real-world tradeoffs including latency, cost, reliability, and user experience What Sets You Apart - You think in systems, not features - You balance speed with judgment—you know when to move fast and when to be deliberate - You bring clarity and structure to ambiguity - You are confident but not dogmatic—able to challenge and collaborate effectively - You elevate teams through leadership, not just individual output Why This Role - Direct partnership with executive leadership on product and platform strategy - Opportunity to shape how AI transforms a large-scale enterprise platform - Real ownership and accountability—not just roadmap contribution - A leadership role with meaningful scope and influence - This position is remote/virtual. - The pay range for this opportunity is from $203,000 to $275,000 + bonus potential + benefits. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies. Education - Bachelor degree or equivalent experience - Master of Business Administration is preferred

**What You’ll Do** **Executive Leadership** - Serve as the executive leader responsible for the end-to-end performance marketing function, including Paid Media and Client Services. - Partner with the COO and executive team to define and execute the long-term strategic vision for Clever Digital Marketing. - Contribute to company-wide planning, growth initiatives, and operational leadership as part of the executive leadership team. **Paid Media Strategy & Innovation** - Own the company-wide performance marketing strategy, ensuring best-in-class execution across Paid Search, Paid Social, and emerging channels. - Identify and champion new growth levers, technologies, platforms, and optimization frameworks that improve lead quality and drive client revenue. - Ensure our performance marketing programs remain data-driven, scalable, and aligned with evolving platform and industry changes. - Maintain deep familiarity with major advertising platforms including Google Ads, Meta Ads, and Microsoft Advertising. **Client Services Leadership** - Oversee the Client Services function, ensuring exceptional client delivery, retention, and account growth. - Establish systems that tightly integrate Client Services and Paid Media, aligning teams around shared performance and business outcomes. - Support senior client relationships with strategic oversight and executive presence. - Drive initiatives that increase client retention, satisfaction, and expansion opportunities. **Organizational Design & Team Leadership** - Architect and scale the organizational structure across Paid Media and Client Services, ensuring clarity in leadership layers and responsibilities. - Lead and mentor a large, multi-disciplinary team of directors, managers, and specialists. - Build strong leadership pipelines through coaching, mentorship, and succession planning. - Create ascension systems that enable employees to grow into leadership roles. **Operational Excellence** - Lead quarterly and annual planning cycles for media strategy, departmental priorities, and performance forecasting. - Develop and refine scalable SOPs, quality assurance systems, marketing playbooks, and operational frameworks. - Work closely with Operations and Analytics teams to implement systems that improve performance visibility and decision-making. - Ensure teams operate with clear processes, strong accountability, and consistent performance standards. **Data & Performance Oversight** - Oversee performance reporting and forecasting across all paid channels and client portfolios. - Ensure teams leverage data and analytics to continuously improve campaign performance and client outcomes. - Establish clear KPIs and performance benchmarks across departments. **Cross-Functional Collaboration** - Partner closely with Operations, Analytics, and Executive Leadership to scale internal systems and infrastructure. - Support new business initiatives and agency growth opportunities through strategic leadership and expertise.

• Define and execute JSI’s Smart Grid consulting strategy targeting EMCs and municipal utilities. • Develop service offerings spanning grid modernization, operational efficiency, technology strategy, and business case development. • Align Smart Grid initiatives with JSI’s broader broadband, fiber, and digital infrastructure practices. • Support executive leadership in identifying new market opportunities across energy and telecom convergence. • Partner with the sales and strategy departments to develop and execute go-to-market strategies targeting grid modernization, operational transformation, and technology strategy. • Activate and expand industry relationships to generate new client engagements and expand JSI’s footprint in energy and infrastructure markets. • Represent JSI at national conferences, cooperative associations, and thought leadership forums. • Serve as a trusted advisor to executive leadership at electric cooperatives and municipal utilities. • Lead client discovery workshops, strategic planning engagements, and modernization assessments. • Identify and pursue new revenue opportunities, partnerships, and long-term consulting relationships. • Collaborate with JSI Sales & Marketing to position Smart Grid offerings within target markets. • Lead multi-disciplinary consulting engagements including: Advanced Metering Infrastructure (AMI), SCADA and distribution automation, Distributed Energy Resource Management Systems (DERMS), grid communications and fiber integration, operational efficiency and organizational transformation, funding initiatives, provide guidance on technology selection, vendor evaluation, and implementation roadmaps, support development of financial models and business cases for modernization initiatives. • Build internal capabilities, frameworks, and methodologies for electric utility consulting. • Collaborate across JSI teams including Engineering, Financial Services, Operations Consulting, and Regulatory. • Mentor internal staff and help develop subject matter expertise within the organization. • Contribute to thought leadership, conference speaking, and industry publications. • Moderate to significant travel (30–50%) to client sites, industry events, and JSI offices.

Role Description Lead and support the sourcing, evaluation, and execution of mergers & acquisitions, investments, and strategic partnership opportunities in support of Zimmer Biomet’s inorganic growth strategy. Serve as a key contributor across the full transaction lifecycle, including: - Opportunity assessment - Valuation and business case development - Due diligence leadership - Transaction execution - Post-transaction planning Partner closely with Corporate Development leadership, business unit leaders, Corporate Strategy, and cross-functional stakeholders to advance high-quality deal flow and support informed strategic decision-making. Build and maintain relationships with external advisors, bankers, and other intermediaries to support efficient execution and opportunity development. Qualifications - Strong experience in M&A, investments, strategic partnerships, and/or corporate development, ideally within MedTech, medical devices, healthcare, or life sciences. - Strong understanding of valuation, transaction economics, business case development, and diligence workflows. - Ability to independently lead complex analyses and manage multiple transaction workstreams simultaneously. - Strong strategic thinking and ability to connect market trends, competitive dynamics, and portfolio priorities to opportunity assessment. - Effective cross-functional leadership skills, with the ability to influence stakeholders and drive alignment in a matrixed environment. - Strong written and verbal communication skills, including the ability to distill complex issues into clear recommendations for senior leadership. - High attention to detail and ability to manage sensitive, confidential information with discretion. - Strong relationship-building skills with internal stakeholders, bankers, advisors, and external counterparties. - Comfort operating in a fast-paced, dynamic deal environment with shifting priorities and tight timelines. Requirements - Bachelor's degree and 6 years relevant experience, or Associate's degree and 8 years relevant experience, or High School Diploma or equivalent and 10 years relevant experience. - Preferred: Bachelor’s degree in Finance, Marketing, Strategy, Economics, Accounting, or a related field; MBA or other advanced degree a plus. - Preferred: 8+ years of experience in investment banking, corporate development, business development, strategic finance, or strategy. - Preferred: Direct experience leading core components of M&A or investment transaction processes, including financial analysis, due diligence, and execution support. - Preferred: Strong financial modeling and business case development experience supporting investment, acquisition, or partnership decisions. - Preferred: Prior experience in the MedTech, medical device, or broader life sciences industry preferred, with familiarity in orthopedic or surgical markets a plus. Travel Expectations - Up to 20% Company Description