Role Description This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas. The Technical Account Manager is responsible for managing and growing customer accounts that require a high level of technical knowledge and expertise. This role primarily engages with the dealer network through phone, online platforms, and on-site visits to deliver solutions and drive sales success. - Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address customer needs. - Sales Account Planning and Execution: Develop and execute sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve sales goals and meet or exceed KPIs. - Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and customer feedback to inform broader team and adapt selling strategies effectively. - Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points. - CRM Management: Maintain accurate and up-to-date account information in the CRM system. Track competitive intelligence, opportunity metrics, and client interactions to support strategic decision-making and sales efforts. - Customer Needs Analysis: Gain a deep understanding of customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company’s competitive advantages. - Product and Market Knowledge: Stay informed about our product offerings, market trends, and the competitive landscape. Use this knowledge to effectively position our solutions and address client needs. - Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall sales strategies. - Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement. - Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging needs within the territory and targeted customers. Qualifications - High school diploma / Degree, Bachelor’s degree preferred - Proven experience of 2-3 years in dealer sales - V-Twin or Metric experience required - Strong ability to build and maintain client relationships - Excellent communication and presentation skills - Proficiency with CRM systems and sales tools - Self-motivated with a results-oriented mindset - Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred - Excellent presentation, forecasting and analytical skills with a strategic mindset - Organized with the ability to handle multiple tasks in a fast-paced environment Requirements - Ability to travel up to 30%-50% - Manage and implement existing Western Power Sports Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes

• Lead the expansion of Okendo's partner network across APAC by identifying, engaging, signing, and onboarding new agency partners into the Okendo Partner Program. • Drive referral volume and sourced MRR from your partner portfolio by: • Building genuine relationships with key stakeholders inside partner organizations — partner managers, sales, account managers, and leadership. • Educating partners on Okendo's value propositions and differentiators across the full platform (Reviews, Loyalty, Quizzes, Referrals, Surveys). • Understanding partner goals, projects, and processes, and matching them to Okendo's capabilities. • Partnering with internal teams (Sales, CS, Marketing, Product) to ensure the success of shared clients and the satisfaction of agency partners. • Creating opportunities to deliver value to partners — referrals, introductions, co-marketing, and knowledge sharing. • Move partners up the program tiers (Certified → Gold → Platinum) by helping them build a healthy, growing book of Okendo MRR. • Represent Okendo at industry, partner, and client-facing events — presenting on industry topics, sharing partner success stories, and demoing the platform. • Identify and execute co-marketing opportunities with partners that grow awareness and generate new sales pipeline, in collaboration with Okendo's Marketing team. • Operate within Okendo's OKR framework and provide regular updates to the Executive and Management teams.

• Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. • In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. • Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. • Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. • Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. • Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. • Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. • Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. • Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. • Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. • Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.

Role Description Stella-Jones is currently seeking a Temporary Account Specialist to join our sales team. The Account Specialist manages assigned customer accounts by handling various pre- and post-sale functions to ensure the highest quality of customer service. The territory served covers Eastern Canada. This is a temporary, full-time position until September 25, 2026, with the possibility of contract renewal. This is a 100% remote position. The successful candidate will work from their home office in the Greater Montreal area. Key Responsibilities - Contribute to the development of sales forecasts and the establishment of objectives. - Participate in inventory management, order processing, and related transactions for assigned clients and territories. - Maintain a thorough knowledge of customer contractual and regulatory requirements. - Verify and enter business transaction details into spreadsheets and databases. - Investigate and resolve customer complaints and issues in a timely manner. - Reconcile discrepancies and issues identified in reports. - Enter customer and sales data into the processing system in accordance with company procedures. - Review, balance, interpret, and correct computer reports, and submit them to management upon request. - Support customers and staff members by answering questions regarding accounts, procedures, and services. - Monitor yard inventories and manage Alliance client accountability as needed. - Provide information to the planning department to ensure appropriate finished goods inventory levels are maintained and plan replenishments to meet customer needs. - Review all quotes and orders for accuracy and timely submission. - Monitor transactions to ensure compliance with company and industry procedures and regulations. - Participate in the preparation and submission of Requests for Quotation (RFQ), Requests for Proposal (RFP), and formal bids and tenders as required. - May be required to work overtime and/or weekends to provide coverage during storm-related responses. - Actively participate in and contribute to the company's safety program. - Perform other related duties as assigned. Qualifications - College diploma or a combination of relevant education and experience. - Minimum of 2 years of related experience. - Fluency in French and English, spoken and written. - Must reside in the Greater Montreal area. - Advanced proficiency in Microsoft Office Suite. - Strong organizational skills, proactive attitude, and exceptional attention to detail. - Ability to manage multiple tasks simultaneously and work under pressure while meeting strict deadlines. - Ability to work within a team and collaborate effectively across departments. - Demonstrated ability to analyze Requests for Proposal (RFP) and identify business issues. - Ability to make sound decisions with minimal supervision. - Ability to build strong working relationships and a proven track record in customer service. - Self-discipline and autonomy required to work effectively in a remote environment. Assets - Degree in Business. - Experience serving utility sector clients such as Hydro-Québec and Bell Canada. - Experience serving clients in Quebec and Atlantic Canada. - Experience in the wood pole or industrial wood industry. - Experience with SAP software. Benefits - Extended health and dental coverage. - Competitive compensation. - Career advancement opportunities. Company Description Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.