Arrowhead Engineered Products

Role Description This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas. The Technical Account Manager is responsible for managing and growing customer accounts that require a high level of technical knowledge and expertise. This role primarily engages with the dealer network through phone, online platforms, and on-site visits to deliver solutions and drive sales success. - Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address customer needs. - Sales Account Planning and Execution: Develop and execute sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve sales goals and meet or exceed KPIs. - Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and customer feedback to inform broader team and adapt selling strategies effectively. - Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points. - CRM Management: Maintain accurate and up-to-date account information in the CRM system. Track competitive intelligence, opportunity metrics, and client interactions to support strategic decision-making and sales efforts. - Customer Needs Analysis: Gain a deep understanding of customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company’s competitive advantages. - Product and Market Knowledge: Stay informed about our product offerings, market trends, and the competitive landscape. Use this knowledge to effectively position our solutions and address client needs. - Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall sales strategies. - Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement. - Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging needs within the territory and targeted customers. Qualifications - High school diploma / Degree, Bachelor’s degree preferred - Proven experience of 2-3 years in dealer sales - V-Twin or Metric experience required - Strong ability to build and maintain client relationships - Excellent communication and presentation skills - Proficiency with CRM systems and sales tools - Self-motivated with a results-oriented mindset - Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred - Excellent presentation, forecasting and analytical skills with a strategic mindset - Organized with the ability to handle multiple tasks in a fast-paced environment Requirements - Ability to travel up to 30%-50% - Manage and implement existing Western Power Sports Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes