• Propose, review and take ownership of technical designs up to the functionality. • Contribute to the code review of its development team in a meaningful way with a visible impact. • Contribute to the resolution of technical debt within its development team. • Mentor developers 1 of your development team. • Implement User Stories and bug work autonomously. • Understand the SDLC best practices and design patterns. • Contribute to the Scrum ceremonies of your development team. • Provide support to operational teams for product issues raised in escalation.

Role Description Citizens Financial Group, Inc. (CFG) seeks a Principal Software Engineer for its Johnston, Rhode Island location. - Designs, modifies, develops, and implements technology solutions. - Builds modern, architecturally sound components, tools, and applications to meet mission-driven strategic business goals. - Participates in an environment rapidly transforming to the Agile methodology, adhering to best practices, and collaborating effectively with teammates. - Infuses quality of service characteristics, including scalability, manageability, and maintainability, into distributed service-based framework to create or expand business or technical capabilities. - Contributes insight when considering design specifications, considering the goals of the consumer-facing product. - Participates in code and design reviews to ensure that solutions meet the enterprise standards and best practices. - Collaborates with experience owners to deliver robust solutions that drive user experience and achieve the project goals. - Experiments with and learns new technologies, participating in internal and external technology communities, mentoring other members of engineering community. - Evaluates technical feasibility and potential project risks. Qualifications - Bachelor’s degree in Engineering, Information Systems, or related field. - 7 years of progressive experience in the role or in a related position. Requirements - Designing innovative solutions to complex technological challenges with a customer-focused mindset. - Implementing Mainframe modernization initiatives. - Conducting return on investment analysis and evaluating financial benefits and risks associated with modernization initiatives. - Conceiving and crafting core banking solutions for financial institutions. - Utilization of Microservices Architecture to facilitate the development of loosely coupled, independently deployable services, including related patterns CQRS, Event Sourcing, and Domain Driven Design (DDD) for building scalable and resilient systems. - Utilizing cloud platforms, including Next-gen technology transformation, using ROSA (Red Hat OpenShift Service on AWS) and AWS platforms to enable cloud compliant, secure, and highly available solutions. - Utilization of CI/CD tools, including Jenkins, GitHub, and Bitbucket to automate software delivery processes, ensuring rapid, reliable, and efficient deployments. - Utilizing container technologies, including Docker and container orchestration platforms including Kubernetes and Rancher, enabling efficient management of containerized applications. - Conducting specialized, stream processing and event-driven architectures using Kafka and Kafka-Streams, to facilitate real-time data processing and analytics. - Utilizing databases, including NOSQL databases like MongoDB, CouchDB, Cassandra, Amazon S3, and Postgres. - Utilization of advanced analytics and monitoring tools including Splunk, Dynatrace, ELK Stack, Jaeger, and Kibana to monitor, analyze, and troubleshoot application performance. - Implementing testing strategies including Behavior-Driven Development (BDD) and Contract Testing to ensure reliability and quality of software products. Benefits - May telecommute from any U.S. location. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance, and capability. Job Applicant Data Privacy Policy Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a mid‑level Software Engineer to join one of our core Engineering teams, contributing to the evolution of Nexthink's platform with a particular focus on UI Platform features. In this role, you will design, develop, and maintain high‑quality software components using TypeScript, React, and modern cloud‑native technologies. You will work closely with senior engineers, product managers, and cross‑functional teams to deliver scalable and secure solutions that power Nexthink's next generation of DEX capabilities. This is a hands‑on engineering role in a collaborative, agile environment where you'll be empowered to influence design decisions, improve architecture, and drive engineering excellence. Responsibilities Feature Development - Design, implement, and maintain front‑end and/or back‑end features related to the UI platform of our product. - Improve existing modules with a strong focus on performance, scalability, reliability, and security. - Contribute to architectural discussions and propose technical solutions aligned with product goals. API Design & Integration - Design, consume, and validate RESTful APIs supporting UI Platform workflows. - Collaborate with other engineering teams to integrate UI Platform services with internal microservices and shared platform components. Security & Compliance by Design - Ensure features follow secure coding standards, privacy best practices, and internal engineering guidelines. - Support compliance initiatives (e.g., GDPR, FedRAMP) through robust and audit‑ready implementations. Quality, Testing & Automation - Develop and maintain unit, integration, and end‑to‑end tests for new and existing features. - Contribute to CI/CD pipeline enhancements, ensuring automation and build reliability for UI Platform components. - Participate in code reviews, ensuring high quality and maintainability. Collaboration & Continuous Improvement - Participate actively in agile ceremonies and team rituals. - Mentor junior engineers when needed and promote engineering best practices. - Stay up to date with emerging technologies and propose improvements to tools, processes, or architecture. Qualifications Required - 3-5 years of professional experience as a Software Engineer. - Strong proficiency with TypeScript and/or React, with solid practical experience building production‑grade applications. - Good understanding of software design principles (e.g., SOLID), clean code, and modular architectures. - Experience working with microservices, distributed systems, and modern cloud ecosystems (Kubernetes preferred). - Familiarity with event‑driven architectures (Kafka knowledge is a plus). - Strong understanding of testing methodologies and experience working with automated testing frameworks. - Strong analytical, troubleshooting, and problem‑solving skills. - Excellent communication skills in English. Nice to Have - Background working in high‑security or highly regulated environments. - Exposure to DevOps principles, CI/CD tooling, or infrastructure as code. What We Offer - The opportunity to influence and build a world‑leading enterprise product used by millions of employees worldwide. - A collaborative, diverse, and international engineering culture. - Hybrid work flexibility and modern tooling. - Continuous learning opportunities through mentorship, training, and engineering communities. Additional information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. Additional Information Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. - Free access to professional training platforms to explore your interests and enhance your skills. - Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. - New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. - Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner

• Leverage the value of data to drive our clients' sustainability. • Develop solutions within the company's Fiscal, Logistics, and Devices verticals. • Contribute to market leadership through solutions that are essential to customer success. • Collaborate with the team to build products that meet the needs of customers in more than 30 countries.