• Develop and execute a national strategy for channel programs that aligns with the company’s business goals. • Lead, manage, and expand the channel partner ecosystem, including recruiting, onboarding, and enabling new partners. • Design and implement programs that drive revenue growth and improve partner performance, including training, sales support, and incentives. • Collaborate with cross-functional teams including sales, marketing, and product development to ensure alignment of channel strategies with business objectives. • Monitor channel performance, analyze results, and report on KPIs to ensure programs are driving optimal results. • Foster strong relationships with key channel partners, providing ongoing support and guidance to maximize performance. • Ensure that all channel activities and processes comply with industry standards, including SOC2, ensuring the security of data and privacy compliance. • Provide leadership and guidance to channel teams, ensuring resources are effectively allocated and team goals are met. • Handle other tasks as requested by management.

• Mentor and guide a team of Automation Engineers • Establish and enforce technical standards, coding practices, and architectural patterns • Conduct thorough code reviews, design reviews, and technical assessments • Serve as the primary technical decision-maker • Oversee the seamless integration of features from legacy platforms • Ensure the automation of code generation, inventory management, and compliance reporting • Design and maintain a consistent web UI framework • Promote infrastructure-as-code practices using Ansible, AWX, and bash scripting • Create and maintain roadmap reports, prioritized backlogs, and vision reviews • Develop, brief, and deliver technical documentation • Ensure all Atlas components meet CSfC, RMF, and ATO compliance requirements • Oversee STIG implementation, security hardening, and continuous monitoring • Coordinate disconnected patching processes and compliance reporting • Establish feedback loops with end users and operators

• Provide critical operational leadership to a company within a growing software vertical • Develop and implement the business’s strategic plan across all major functions, including sales and marketing, R&D, customer service, professional services, and human resources • Work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives • Own the long-range, annual, and quarterly financial and non-financial goals • Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support • Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets • Execute an effective, long-term customer success program for clients • Ensure clear product roadmaps are established, followed, and adapted to meet market needs • Champion the infusion of AI across all business unit functions

• Oversee revenue cycle operations across Candid Health's portfolio of clients • Manage high-performing onshore and offshore teams • Drive RCM KPIs and outcomes • Build & scale the department by creating and refining playbooks • Monitor key metrics to adjust resourcing and priorities • Act as the primary contact for complex customer issues • Partner with Customer Support and Customer Strategy & Operations teams