• Provide critical operational leadership to a company within a growing software vertical • Develop and implement the business’s strategic plan across all major functions, including sales and marketing, R&D, customer service, professional services, and human resources • Work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives • Own the long-range, annual, and quarterly financial and non-financial goals • Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support • Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets • Execute an effective, long-term customer success program for clients • Ensure clear product roadmaps are established, followed, and adapted to meet market needs • Champion the infusion of AI across all business unit functions

• Oversee revenue cycle operations across Candid Health's portfolio of clients • Manage high-performing onshore and offshore teams • Drive RCM KPIs and outcomes • Build & scale the department by creating and refining playbooks • Monitor key metrics to adjust resourcing and priorities • Act as the primary contact for complex customer issues • Partner with Customer Support and Customer Strategy & Operations teams

• Prospect and win new Strategic business through developing key C-Suite and executive relationships • Develop champions within prospects to ensure RFP wins and grow contractual-based business • Partner with internal account team at Motive and leverage customer analytics to optimize buying decisions • Resolve problems by identifying issues, determining the optimal course of action, and implementing solutions • Work with technical resources to display the power of integrations • Effectively plan to meet and exceed ongoing business goals and revenue quotas • Develop a deep understanding of the technology platform and bring back market input

• Support major Enterprise accounts across all steps in the customer lifecycle • Work closely with internal sales teams and other functions to help define account strategies • Facilitate internal and external workshops to discover customers' current and future business capabilities • Build compelling business case presentations and ROI analyses • Assist in the development and delivery of commercial proposals and deal structures • Provide thought leadership, training, and consultative partnering with internal sales teams