• Drive entity onboarding with producer teams across the company — unblock teams stuck on data quality issues, resolve schema ambiguity, and close the gap between what the platform promises and what data owners actually experience. • Lead technical design on the trip entity — data model, lifecycle event taxonomy, real-time streaming architecture, and privacy-safe handling of message and conversation data. • Closely partner with compute and data infrastructure teams to drive the state-of-the-art for realtime data processing at Airbnb. • Partner with proactive trip support, customer support triage, and host AI product teams to validate that the signal layer meets their actual use cases, not a spec written in isolation. • Review designs spanning attribute serving, real-time event pipelines, and cross-system entity mapping. • Work closely with the principal engineer and program manager on roadmap sequencing and escalation of infrastructure dependencies. • Manage and develop a team of ~7 engineers — own their careers, not just their sprint output. • Represent entity platform work in executive-level program reviews; this program is a direct priority for Airbnb's engineering leadership.

• Drive initiatives to deliver value to our users ensuring the software your team delivers is high quality, highly available, monitored, and maintainable. • Help the team navigate trade-offs and drive alignment in a fast-paced field; balancing quick delivery with thoughtful, long-term approaches across a portfolio of user experiences in the browser. • Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines. • Identify, build and iterate on engineering processes that support a high performing team. • Engage regularly 1-1 with your team to discuss both technical work and professional development; provide direct and honest feedback about their individual performances • Ensure developers are properly supported and empowered throughout the developer lifecycle. • Create an inclusive environment which engages and challenges your team members. • Work collaboratively with many teams including Product, UX, QA, Operations, and Data Science.

• Lead & inspire a high-performing squad, fostering a positive and collaborative culture while driving continuous improvement initiatives. • Be the technical anchor guiding architecture and engineering decisions, especially while mentoring and supporting your team. • Build community-first products solving complex problems delivering features that improve user engagement and retention. • Drive delivery in a product-led environment running effective agile ceremonies, managing expectations, and turning ambiguity into execution. • Partner with stakeholders proactively, working cross-functional teams — including product management, content, design, SEO, and delivery — to ensure alignment and effective communication.

Title: Manager, Systems Engineering Location: Chicago United States Job Description: Hungry, Humble, Honest, with Heart. The Opportunity Are you a motivated leader with a passion for enterprise cloud technology and a proven track record in presales technical roles? If so, joining our Commercial team as a Manager of Systems Engineering offers you the opportunity to drive customer success while mentoring a group of skilled Systems Engineers, collaborating with cross-functional teams, and making a significant impact on our organization's growth and innovation. About the Team The Manager, Systems Engineering role is part of Nutanix's dynamic Systems Engineering & Solution Sales organization. This team consists of over 800 customer-focused technical sales professionals dedicated to identifying and matching technology opportunities with customers' business objectives. The team operates primarily in Chicago, Minneapolis, the Ohio Valley and Detroit, fostering a collaborative culture that encourages creativity and innovation in crafting unique solutions for diverse customer challenges. The mission of the team is to educate, consult, assess, architect, and propose Nutanix solutions, ensuring customer success while driving revenue targets. You will report to the Director of Systems Engineering, who leads with a supportive and empowering philosophy, focusing on active coaching and development of team members. The work setup is primarily remote, allowing for flexibility in daily operations while requiring in-office presence only for essential meetings and collaboration sessions. The hired individual will primarily work from home but must occasionally visit the office for team meetings as needed. This role requires approximately 25% travel to engage with customers and partners, ensuring the relationship and understanding of their business challenges align with the powerful solutions Nutanix offers. Travel may include attending seminars, on-site consultations, and other key meetings within the designated territory. Candidates need to be based in Columbus, Cincinnati, Cleveland, Detroit, Chicago or Minneapolis and will work remotely when not traveling to customer sites. Your Role - Provide active coaching and talent development for Systems Engineers (SEs) to achieve sales targets and skill development goals. - Collaborate with Talent Acquisition to recruit and onboard new SEs to the respective territory. - Support SEs in complex solution assessments, product specifications, and problem-solving. - Facilitate cross-functional communication to enhance customer and partner satisfaction. - Assist SEs in deal negotiations with end-users and channel partners as needed. - Develop and maintain relationships with technical leadership at customer and partner organizations. - Deliver roadmap and vision presentations to key technical stakeholders. - Manage team performance metrics and initiate regular career conversations for team members. What You Will Bring - 3+ years of management experience preferred - 5-7+ years of experience in a Presales customer-facing technical role - Bachelor's Degree in Information Technology or related field, or equivalent experience - Demonstrated leadership skills with a focus on team goal achievement - Excellent people management skills with a high level of empathy for team members - Technical experience in virtualization technologies, data center consolidation, and/or server technologies - Strong ability to assimilate new technologies and proven customer-facing skills at C-level - Ability to support technical sales cycles as a player/coach when needed Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 253,600 and USD $ 380,400 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. - - Nutanix is an equal opportunity employer. Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].