Legends

Role Description Support the operations behind a fast-growing online food delivery business with expansion plans across multiple locations. The Virtual Assistant will support the operational and administrative functions of the business across customer service, reporting, supplier coordination, and general admin support. This role is suited to someone who enjoys keeping systems organized, managing multiple moving parts, and proactively following up to ensure tasks and projects stay on track. The successful candidate will work closely with the Director and wider team to support the smooth running of daily business operations while assisting with ongoing coordination and reporting tasks. Key Responsibilities - 1-4 years of experience in administrative, operations support, or virtual assistant roles - Manage customer service queries across online delivery platforms, email, and social media channels - Maintain and update spreadsheets tracking daily sales, refunds, stock levels, and operational metrics - Coordinate calendars, organize meetings, and manage day-to-day administrative workflows - Follow up on outstanding tasks and project updates to ensure operational progress - Coordinate with suppliers regarding orders, tracking, and general communication - Assist with gathering data and preparing weekly operational summaries and reports - Support general operational and administrative tasks as required by the business - Assist with maintaining SOPs and operational documentation where required - Provide occasional support with recruitment administration and onboarding coordination - Support marketing administration tasks, campaign coordination, and basic research where required Qualifications - 1-4 years of experience in customer support, administration, operations support, or virtual assistant roles - Proven experience handling customer service across email, social media, and digital delivery or service platforms - Strong proficiency in Microsoft Excel or Google Sheets with accurate data entry and tracking skills - Experience managing calendars, meetings, and administrative workflows - Strong task coordination and follow-up skills with a proactive working style - Comfortable communicating with suppliers and external vendors - Highly organized with strong attention to detail - Able to work independently in a fast-paced remote environment - Strong written and verbal communication skills - Comfortable supporting multiple areas of the business operationally - Experience maintaining SOPs or operational systems advantageous - Previous exposure to recruitment administration or onboarding coordination advantageous - Exposure to marketing administration, outreach coordination, or market research beneficial

Job Title: Event Supervisor Location: San Juan United States Job type: Onsite Time Type: part Time Job id: R100122562 Job Description: Department: Events Reports To: Senior Events Manager FLSA Status: Non-Exempt Job Summary Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for the Part Time on Call Event Supervisor at the Coca Cola Music Hall. The Event Supervisor will execute events such as concerts, family shows, press conferences, fundraisers, ceremonies, banquets, and galas for Coca-Cola Music Hall. The position requires budget preparation and staff management with regards to these events. Additionally, this position oversees Security, Paramedics, Usher's personnel, and logistics. Directly supervises the Events on Call Staff, Security Units Staff and Ambulance services. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include planning, assigning, and directing work, addressing complaints, and resolving problems. Essential Duties - Manage the operations, rehearsals and execution of events and entertainment in compliance with expectations of event owners, production and the Coca-Cola Music Hall Management. - Work with internal and external entities to manage and broadcast event production. - Develop CAD drawings for ticketed events in conjunction with the Box Office and production teams. - Maintain positive rapport. - Anticipate production, logistical and operational problems and appropriate solutions. - Implement and enforce facility rules, regulations, policies and procedures. - Compile and communicate all event requirements to various departments at Coca-Cola Music Hall. - Prepare and distribute detailed production notes for each event and schedule production meetings with the venue's department heads (including but not limited to operations, security, food & beverage, and guest services). - Monitors and supervise facility Event, Ambulance and Security Staff. - All other duties/responsibilities as assigned. Education and Experience - A minimum education level of: Bachelor's Degree required - A minimum of 2 years in special events, concerts and family events. Large group management experience preferred. Additional Experience - Proficient in C.A.D. software Skills or Experience - Bilingual language fluency (English/Spanish) required - Must have strong production management skills with the ability to multitask and meet strict deadlines. - Must be extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously. - Experience with operational characteristics, services and activities of event management and multi-purpose public assembly facility management, including, but not limited to, needs of users of medium size public assembly facilities, crowd management and control techniques, customer service practices, event staging and maintenance - Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook). Working Conditions - Work schedule is based on the facility's needs, part-time hours. - Flexible schedule includes nights, weekends, and holidays. - Ability to stand for long periods. - Must work well in a team environment. - Ability to work effectively under pressure. - Good written, verbal and interpersonal skills required; ability to interact with all levels. - Professional presentation, appearance and work ethic. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

Title: Venue Technology Assistant Location: Los Angeles United States Job Description: time type Part time job requisition id R100122553 Venue Technology Assistant LEGENDS GLOBAL Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality. Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! Job Details Description As part of the Venue Technology Team, this role is expected to be responsible for these major functions: Provide POS and infrastructure support leadership for the customer-facing technology at this venue. Provide technical support to the business team based out of this location. In addition, as time permits, this role may be asked to provide complimentary support to large events at other venues within the region or at other office premises. The person in this position is expected to have technical ownership over issues reported or identified by this individual. They will be supported and overseen by the Regional Venue Tech Manager. Hands on familiarity with POS solutions, desktop computers, and other end user devices and systems is desired to be an effective member of this team. Legends strives to build resiliency into the solutions we deploy, however issues do arise. When an unplanned incident is encountered, the team members are expected to keep calm while assisting in both troubleshooting and communication. A great personality and customer focus is key. Being able to escalate when appropriate, pull in other technology team members and vendors, should be second nature. This support culture is conducted as part of the standard support protocol for the venue. Previous fast paced, demanding help desk experience is ideal experience for candidates in this role. The goal of this team is to prepare well before the event, so they can spend time soaking up the atmosphere in the stadium during the event. While doing so they need to always be available to support our operations. Responsibilities: - Works as part of Event Technology Support Team - Stays in radio and SMS contact with other team members and the Supervisor at regular intervals - Provides support to a designated zone of the stadium. Is actively available to support Legends operations in this area with zone overlap as incidents dictate - Assists in equipment setup/teardown as needed - Maintains a high level of support and client satisfaction at all times - Performs tier one support across the site; escalates when appropriate - Makes it their business to understand and share known issues. Assesses the impact to operations at a venue and makes sure others understand the implications - Pays special attention to time sensitive requests and makes smart decisions prioritizing to ensure minimal internal or external customer impact - Validates reported issues are fully addressed; checks expected functionality has resumed - Responsible for communicating, promoting and adhering to IT standards - Effectively communicate to stakeholders as required, escalating to Supervisor when necessary - Other duties as assigned Qualifications: - Keyboarding skills and computer proficiency with software knowledge to include MS Office. - Excellent interpersonal, written, and oral communication skills required - Must be detail oriented, organized, service oriented, and responsible - Strong customer service and presentation skills - Able to motivate themselves and a team to work together in the most efficient manner - Eagerness to work in a rapidly changing, diverse environment and a willingness to accept ownership and responsibility of the IT they manage to ensure its 24x7 availability - Able to analyze user needs, problem-solving and reach acceptable solutions - Able to perform effectively with supervision, either independently or as a team member - Comprehensive knowledge of POS, printers, peripherals and desktops/laptops and PC applications - Practical knowledge of Intranet and Internet Technologies, servers, networking, and telephony - Good understanding of network troubleshooting including TCP/IP, VLAN’s, and wireless - Experience working with managed service providers - Able to maintain confidentiality of information and systems - Knowledge of security, compliance requirements and practices - Must be able to sit, stand, walk or a combination of the three for up to 10 to 15 hours a day - Ability to lift up to 10-30 pounds, occasionally 50 pounds - Must be available and willing to work such weekends and holidays as we determine are necessary or desirable to meet Legends’ business needs Preferred: - High School Diploma or GED required - Associated Degree in a technology related field preferred - CompTIA A+ or Network+ certification desired - 2+ years of Service Desk support - 2+ years of working with and supporting TCP/IP networks and performing wireless support - 2+ years of hands-on experience using Windows 7 and 10 Professional operating systems - 2+ years of Microsoft Office and/or other packaged applications required - 2+ years of working with and supporting Samsung or Apple tablets - 2+ years of working with and supporting audio/video equipment - 2+ years of working with and supporting a POS system - 2+ years of working and supporting antivirus and device imaging systems - 2+ years of providing technology training and mentoring others - 2+ years of supervisory experience required - ITIL knowledge and certification desired PHYSICAL REQUIREMENTS: Constant walking, bending, stooping, lifting, and reaching. Must be able to lift/move 50 lbs. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Compensation: Part-Time, Seasonal $17.87 hr

Title: Premium Operations Supervisor Location: Los Angeles, CA Part time Job requisition id R100122559 Job Description: The Role: The Operations Supervisor will be responsible for supervising all activities within the Concessions Department while maintaining a specific focus on guest experience and game day operations. This position reports directly to the Director of Concessions. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: - Supervise staff pre-gates and post-gates to ensure they begin operating in a timely manner. - Oversee line management and throughput to minimize guest wait times. - Assign locations and shift employees as needed to meet business demand. - Oversee our Non-Profit Organization Groups - Request and Organize Staff - Provide on-the-spot coaching or corrective feedback. - Assist with onboarding, training, and scheduling assignments for the concessions department. - Track product usage throughout locations and reduce waste. - Preform stand/portable audits and complete event reports. - Monitor and enforces adherence to union policies to ensure all operational practices comply with agreements. - Maintain health department and alcohol service regulations. - Works cross-functionally with departments such as culinary, warehouse, HR, and premium departments to ensure successful event execution and operational efficiency. - Other related duties assigned by direct report. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Compensation: Part-Time, Seasonal $26 hr

Role Description The Guest & Operations Lead will play a key role in managing guest communications, operational administration, and booking coordination across multiple hospitality platforms. This position is responsible for ensuring a seamless guest experience while supporting the smooth day-to-day running of operations. This role suits someone who thrives in a fast-paced hospitality environment, enjoys problem-solving, and is confident managing guest interactions while balancing operational responsibilities independently. Key Responsibilities - 5+ years’ experience in a similar 5-star guest services, hospitality, hotel reception, or customer-facing role - Handle incoming calls and guest enquiries professionally and efficiently - Manage bookings, reservations, amendments, cancellations, and guest records accurately - Resolve guest issues and recovery situations quickly to ensure positive outcomes - Support guest payment checks and payment processing administration - Coordinate with internal teams to ensure smooth day-to-day operations - Support the Operations team with administrative and operational tasks - Run reports and assist with operational tracking activities - Maintain accurate booking records and operational information across systems - Manage booking calendars, reservation updates, and partner booking platforms - Maintain iCal links and ensure booking information is accurate across all systems - Liaise professionally with property owners when required Qualifications - 5+ years’ experience within hospitality, guest services, hotel reception, luxury retail, or a similar customer-facing environment - Strong guest-facing experience essential - Excellent communication and customer service skills - Highly organised with strong multitasking abilities - Comfortable working independently and taking ownership of responsibilities - Calm under pressure with a solutions-focused mindset - Tech-savvy with the ability to learn new systems quickly - Experience using property management systems and booking platforms preferred - Strong administration and operational coordination skills - Positive, dependable, and proactive approach to work - Strong team player who communicates effectively and supports colleagues - Experience in marketing, social media, or communications would be advantageous Working Hours - Remote role operating on UK rota shifts across 7 days, including weekends - Rotating schedules including: - 3 days on / 4 days off - 4 days on / 3 days off - Monday – Friday shifts: 10:00 – 22:00 UK time - Saturday & Sunday shifts: 09:00 – 22:00 UK time - Scheduled unpaid breaks included within shifts

• Identify and prioritise high-impact AI and automation opportunities across multiple functions • Design and build agentic workflows and automation systems end-to-end • Deploy scalable AI solutions that drive measurable productivity gains • Reduce manual and repetitive workflows across teams • Define and shape the organisation’s AI productivity roadmap • Drive adoption of AI systems through tooling, playbooks, and enablement

• Identify and prioritise high-impact AI and automation opportunities across multiple functions • Design and build agentic workflows and automation systems end-to-end • Deploy scalable AI solutions that drive measurable productivity gains • Reduce manual and repetitive workflows across teams • Define and shape the organisation’s AI productivity roadmap • Drive adoption of AI systems through tooling, playbooks, and enablement

• Design and implement application architecture that is scalable, maintainable, observable, and high-performing. • Write clean, efficient, and well-documented code. • Conduct code reviews, review architecture, and contribute to engineering best practices. • Identify and optimise performance bottlenecks across systems. • Collaborate closely with cross-functional teams to deliver impactful features. • Ensure application security, implementing safeguards against vulnerabilities. • Take part and lead decisions for the major capabilities, helping teams translate business and product needs into clear, practical technical roadmaps. • Serve as a product-engineering subject-matter expert (SME) for the domain, mapping capabilities into well defined domains and ensuring they deliver required business and product services within the wider technical platform. • Lead by example through hands-on coding, creating new capabilities or evolving existing ones and driving adoption of best software engineering principles and practices, alongside continuous mentorship and guidance to the teams. • Communicate complex solutions clearly to stakeholders inside and outside the area, while embedding a strong product engineering culture across teams.

• Work closely with our Content team and Gaming specialists • Offer real, genuine insights from day one

• Take part and lead decisions for the major capabilities, helping teams translate business and product needs into clear, practical technical roadmaps. • Serve as a product-engineering subject-matter expert (SME) for the domain, mapping capabilities into well defined domains and ensuring they deliver required business and product services within the wider technical platform. • Lead by example through hands-on coding, creating new capabilities or evolving existing ones and driving adoption of best software engineering principles and practices, alongside continuous mentorship and guidance to the teams. • Own end-to-end product features, including all operational aspects and guaranteeing business and product scalability and reliability. • Shape the end-to-end technical architecture, implementing high-quality, maintainable systems and APIs across multiple domains. • Communicate complex solutions clearly to stakeholders inside and outside the area, while embedding a strong product engineering culture across teams.