Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Staffing Analyst, South East Asia The Services organization is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, the Services team also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Services organization, the Advisors & Client Services organization (A&CS) is responsible for delivering our various products and solutions to clients. A&CS is charged with combining professional problem-solving skills with deep segment and functional expertise to address the challenges and opportunities of its clients, enhance Mastercard's strategic and tactical performance and establish Mastercard's global thought-leadership pre-eminence. The role of the Staffing Analyst is to work very closely with the SEA Cluster leaders, PMs and squad leads to ensure the Client Services organization is effectively executing against our strategy as well as driving engagement within our teams. With a strong understanding of our business, the individual in this role is uniquely set up to ensure that people remain at the center of all that we do. Role• Process staffing needs at cluster level understanding specific engagement requirements and coordinating prioritization between Product lines• In close cooperation with the Client Service leadership, assign resources to client engagements based on predefined criteria targeting optimization of resource utilization across clusters and markets• Manage settings in the internal systems through all phases of the engagement lifecycle• Aggregate regional utilization indicators ensuring accuracy about de facto available capacity (accounting for leaves of absence, relocations, part-time resources etc.)• Work with squad leads and people managers on consolidation of the performance evaluation results and identified development needs translating them into actual opportunities for the Delivery team members All about you Essential skills and experience: o 5-8 years of overall career experience, preferably in professional services industry o Partner at heart - Needs to work in very close partnership with SEA stakeholders and SEA staffing team o Business acumen - Good understanding of the business drivers to optimize resource utilization numbers o Strong interest in people well-being and development - focused on making the client service team member experience is the best in class o Agile - Used to work in agile environment with short sprints, changing brief and ad-hoc teams o Team Player - Work effectively as an individual contributor within a global staffing team o Data & Metrics Orientation: Ability to aggregate utilization indicators, track KPIs, and leverage tools for insights. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Market Intelligence: Research macro, business, and media dynamics shaping the competitive landscape across the UK, France, Germany, Italy, Spain, and Canada. • Model Maintenance: Maintain the critical inputs and variables informing MediaRadar’s advertising spend models across Television, CTV, Social, Desktop, Mobile, Search, and emerging media. • Trend Forecasting: Forecast trends across core performance metrics, including media usage & engagement, media rates, and ad spend. • Data Qualification: Qualify advertisers and publishers to accurately define geographic market value. • Process Standardization: Partner with the broader Data Strategy team to build, optimize, and standardize operational workflows. • Quality Assurance: Support data calibration, validation, and quality assurance protocols to preserve data integrity. • Data Pipeline Continuity: Maintain and support the continuity of monthly updates for production-grade, client-facing data. • Methodology & Reporting: Compile comprehensive methodology documentation and report on emerging trends to inform ongoing model adaptations. • Insight Presentation: Synthesize data into insights and visual analyses that effectively showcase industry trends to stakeholders. • Cross-Functional Support: Collaborate with Product Support, Client Success, Marketing, and Training/Education teams to address inquiries and foster a deep understanding of core methodological principles.

Role Description The Risk Analyst is a dynamic role that supports the development and operation of the Enterprise Risk Management (ERM) program. Under the direction of the VP, Enterprise Risk Management Manager, the analyst conducts risk monitoring and assists ongoing assessments to ensure the Bank operates within established limits, quantifies exposures, and facilitates proactive corrective actions. - Assist in the Risk and Control Self-Assessment (RCSA) program, including updating related procedures. - Assist in the implementation of the Emerging Risk Program. - Facilitate quarterly risk meetings with business lines to identify and document emerging risks and mitigation strategies. - Conduct Product/Services risk assessments and 120-day reviews. - Manage scheduling, tracking, and agenda preparation for ROC meetings. - Assist in coordinating the timely submission of accurate key risk management reports, including emerging risk summaries and dashboards for the Risk and Oversight Committee (ROC). - Collect, research, and validate key risk data and performance indicators, ensuring comprehensive internal review and challenge of data before final reporting, and assist the Annual Risk Appetite Statement Renewal process. - Provide support and troubleshooting for the ERM tracking system (Archer), including system testing, reporting dashboard maintenance, and related tasks. - Aid in the development and maintenance of ERM policies, procedures, and standards in coordination with the management team. - Provide ongoing assistance for additional risk-related initiatives and departmental activities as directed by management. - Performs other duties as assigned. Qualifications - Advanced proficiency in Microsoft Excel and Google Sheets. - Proficiency in Google Workspace. - Strong analytical mindset with a deep curiosity for connecting risk information. - Excellent oral and written communication skills for presenting complex data to senior management. - Demonstrated ability to independently manage multiple complex work efforts and meet strict reporting deadlines. Requirements - Bachelor’s degree in Business, Finance, Accounting, or a related field. - 2-5 years of experience in risk management, audit, or financial data analysis within a banking environment. - Experience with GRC/Risk tracking systems preferred. Computer and Software Skills - Proficiency in all Microsoft Office applications. - Google applications, including Google Documents, Sheets, GMail. - GRC tool experience a plus. Certifications, Licenses, and Registrations - None. Equal Opportunity Statement Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.

• Manage the daily operations of the T&E program at Blackboard • Approving expense reports • Managing global card programs both domestically and internationally • Reconciling T&E charges in our expense travel tool, Concur • Provide support for the Concur Expense Reimbursement platform and Corporate Travel and Expense Card programs for US, Canada, Australia, and Europe • Analyzing corporate card account delinquencies and managing escalations to resolve issues • Escalating policy concerns and violations to employees and management as necessary • Monitoring payroll notifications for employee cardholder transfers and terminations • Coordinating, processing and approving corporate card applications