Role Description We are looking for a Platform Engineer to own our internal developer platform end to end. This is a senior individual contributor role spanning CI/CD, edge infrastructure, observability, and developer tooling across a TypeScript and Python monorepo. You will treat internal engineers as your primary users and measure success by their productivity. The role has a clear growth path toward Staff or Principal-level engineering. - Design and maintain GitHub Actions workflows across a monorepo, including reusable workflows, OIDC federation to Cloudflare and Vercel, and a comprehensive CI quality bar covering type-checking, linting, testing, and SAST. - Own the full deployment pipeline from branch to preview to production, including artifact signing, SBOM generation, and supply chain security practices. - Instrument Python and TypeScript services with OpenTelemetry, own OTel Collector configuration, and establish a vendor-neutral observability strategy covering traces, logs, and metrics across edge compute environments. - Define SLOs with product teams, implement error budget alerting, and set the organization-wide logging contract. - Own Cloudflare and Vercel configuration as code via Terraform or Pulumi, ensuring all infrastructure changes are PR-reviewed and version-controlled. - Build and maintain internal CLIs and scaffolding tools that provision new services pre-wired with CI, OTel, and deployment configuration. - Maintain an AI-aware development environment with agent-safe sandboxing and governance guardrails for AI-generated code entering production. - Track and report on platform impact: deployment frequency, PR cycle time, time-to-production, and developer satisfaction. Qualifications - Demonstrated experience in platform engineering, DevOps, or developer experience engineering in a professional context. - Strong hands-on proficiency in Python, TypeScript, and Bash. - Deep experience with GitHub Actions, Infrastructure as Code (Terraform or Pulumi), and OIDC-based keyless authentication. - Working knowledge of OpenTelemetry and software supply chain security practices. - Familiarity with edge compute platforms, particularly Cloudflare Workers and Vercel. - Strong written communication; able to produce documentation and architecture decision records that let the platform operate without direct intervention. - Self-directed and comfortable shaping a function that is still early in its development. Preferred Qualifications - Experience with Sigstore or cosign, policy-as-code tooling (OPA), or internal developer portals (Backstage). - Background in FinOps or cloud cost attribution. - Experience designing CI/CD systems that accommodate AI coding agents and non-deterministic code generation workflows.

• Manage a team of engineers with full accountability for their performance, growth, and wellbeing • Own 1:1s, performance reviews, and career development conversations — providing direct, constructive feedback that helps engineers grow • Build a team culture that is organized, reliable, and focused on impact • Mentor engineers through code reviews, pairing, and delivery coaching • Be a strong technical contributor: carry significant engineering weight alongside the team and actively deliver on high-impact work • Translate architectural direction into sprint-level tasks the team can act on • Build and evolve CI/CD pipelines and delivery automation: ensuring deployment safety, consistency, and velocity • Improve observability and operational readiness across metrics, logging, distributed tracing, and alerting — including actionable dashboards and SLO-based alerting • Design and implement automation and self-service workflows using infrastructure-as-code, APIs, and developer platforms to reduce developer friction • Own incident response coordination: drive the process, communicate status, and ensure issues reach the right people • Participate in the on-call rotation and help drive improvements that reduce incidents and alert noise over time • Build and maintain operational runbooks, escalation paths, and documentation for team-owned systems • Drive production readiness as a continuous standard, not a one-time checklist

• Design, operate, and harden the live AV pipeline (ingest → transport → packaging → CDN delivery) across multiple clouds and regions • Collaborate with teams for delivery across AWS and Tencent Cloud • Configure and debug major CDNs and understand cache management strategies • Develop backend services in Go and Python, ensuring low-latency and effective tooling • Manage networking fundamentals and packet-level debugging to maintain infrastructure • Incorporate streaming concepts and security measures into the pipeline • Ensure service reliability for 24/7 live services at scale

Role Description Senior Platform Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job Responsibilities - Work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. - Explore the client’s needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. - Help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. - Ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. - Take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. - Provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. - Establish trusting and thoughtful partnerships with a client’s engineering leadership. - Adjust and suggest innovative solutions to current constraints and business policies. Qualifications - Contribute to the design and implementation of enterprise and/or web-scale hosting platforms and can administer application servers, web servers and databases. - Deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. - Experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work. - History of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases. - Ability to write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters. - Experience with continuous integration and continuous delivery tools with different tech stacks. - Previously worked with monitoring systems for availability, performance or security. - Understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security. - Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing. Requirements - Genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences. - Love creating robust, scalable, flexible and relevant solutions that help transform businesses and industries. - Comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity. - Adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes. Benefits - No one-size-fits-all career path at Thoughtworks; development is entirely up to you. - Balance autonomy with the strength of our cultivation culture, supported by interactive tools and numerous development programs. - Teammates who want to help you grow and see value in helping each other be our best. Company Description Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.