• Lead and develop a team responsible for global benefits strategy and management, payroll processing, and compensation program management • Own the design, implementation, and ongoing evaluation of competitive global benefits programs that attract and retain top talent • Lead payroll vendor strategy and processing decisions, ensuring the organization has the right partners, processes, and infrastructure to support a growing global workforce • Drive the annual compensation planning process, including salary benchmarking, merit cycles, incentive programs, and equity administration • Partner with senior leadership to develop and evolve the organization’s compensation philosophy, ensuring it is competitive, equitable, and aligned with business objectives • Serve as a trusted advisor to senior leadership on compensation, benefits, payroll, and broader People Operations strategy • Oversee global job leveling, career architecture frameworks, and compensation structures to ensure consistency and equity across all regions • Partner with Finance, Legal, and external vendors to ensure compliance with local, state, federal, and international regulations across all markets • Foster a culture of collaboration, operational excellence, and continuous process improvement to drive efficiency, scalability, and an exceptional employee experience • Build and present reporting, analytics, and insights on People Operations metrics to inform leadership decision-making • Champion a best-in-class employee experience through thoughtful program design, communication, and operational excellence • Drive continuous improvement initiatives focused on simplifying processes, increasing operational efficiency, and enhancing employee satisfaction • Partner cross-functionally with People Partners, Talent Acquisition, Finance, Legal, and senior leadership on broader people strategy initiatives as needed • Evaluate and optimize People Operations systems, workflows, and processes to support organizational growth and scalability

• Support the launch and systematizing of a new People Team requests automation process and system • Assist in automating and streamlining employment verification workflows and documentation practices • Conduct vendor comparison research and organize findings to support People Team operational decision-making • Provide administrative and operational support for performance review cycles • Identify, document, and refine standard operating procedures (SOPs) and other operational processes • Support updates and organizational efforts related to Branch’s Payroll Playbook and associated operational processes • Assist with implementation activities tied to new People Team vendors and systems • Provide operational, administrative, and project-based support across the People Team as business needs evolve • Contribute to continuous improvement efforts focused on scalability, organization, efficiency, and employee experience

• Support managers in navigating performance, feedback, and team dynamics • Serve as a first point of contact for employee concerns and sensitive situations • Own and run core people systems like performance cycles and engagement follow-through • Coach and advise managers • Support employees through key moments and decisions • Ensure policies are applied clearly, consistently, and fairly • Drive execution of performance review cycles • Track progress, ensure completion, and maintain calibration documentation • Partner closely with our HR Operations team.

• Provide expert pension administration support to payroll officers. • Ensure accurate processing, reporting, and compliance of LGPS and TPS. • Process and verify pension data for starters, leavers, opt outs, opt ins, transfers, and retirements. • Prepare and submit monthly and annual pension data returns to TPS and relevant LGPS funds. • Reconcile contribution payments and resolve data or payment discrepancies. • Maintain pension records and ensure all data is accurate and up-to-date in payroll and pensions portal. • Support monitoring of contribution rates, pensionable pay, and compliance with auto enrolment legislation. • Support the completion of audit and year-end reporting for education clients. • Provide guidance to payroll officers and clients on pension scheme rules, data requirements and compliance issues.