• Support the launch and systematizing of a new People Team requests automation process and system • Assist in automating and streamlining employment verification workflows and documentation practices • Conduct vendor comparison research and organize findings to support People Team operational decision-making • Provide administrative and operational support for performance review cycles • Identify, document, and refine standard operating procedures (SOPs) and other operational processes • Support updates and organizational efforts related to Branch’s Payroll Playbook and associated operational processes • Assist with implementation activities tied to new People Team vendors and systems • Provide operational, administrative, and project-based support across the People Team as business needs evolve • Contribute to continuous improvement efforts focused on scalability, organization, efficiency, and employee experience

• Support managers in navigating performance, feedback, and team dynamics • Serve as a first point of contact for employee concerns and sensitive situations • Own and run core people systems like performance cycles and engagement follow-through • Coach and advise managers • Support employees through key moments and decisions • Ensure policies are applied clearly, consistently, and fairly • Drive execution of performance review cycles • Track progress, ensure completion, and maintain calibration documentation • Partner closely with our HR Operations team.

• Provide expert pension administration support to payroll officers. • Ensure accurate processing, reporting, and compliance of LGPS and TPS. • Process and verify pension data for starters, leavers, opt outs, opt ins, transfers, and retirements. • Prepare and submit monthly and annual pension data returns to TPS and relevant LGPS funds. • Reconcile contribution payments and resolve data or payment discrepancies. • Maintain pension records and ensure all data is accurate and up-to-date in payroll and pensions portal. • Support monitoring of contribution rates, pensionable pay, and compliance with auto enrolment legislation. • Support the completion of audit and year-end reporting for education clients. • Provide guidance to payroll officers and clients on pension scheme rules, data requirements and compliance issues.

• Partner with global Sales executives to design and execute people strategies that drive business performance and growth. • Lead organizational design and workforce planning initiatives to support evolving Sales priorities and scale effectively. • Coach and influence senior leaders on performance management, talent strategy, and leadership effectiveness. • Use people data and insights to identify trends, diagnose gaps, and implement targeted solutions that improve engagement and productivity. • Drive global talent management processes, including performance reviews, succession planning, and leadership development. • Champion diversity, inclusion, and belonging by embedding equitable practices across hiring, development, and team design. • Collaborate cross-functionally across People and Sales orgs to lead and deliver complex, scalable programs aligned to business needs. • Build and evolve operating models for People Business Partnership across global Sales teams in a high-growth, changing environment.