Role Description Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery, and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Schedule/Hours: Monday-Friday 11:00 am - 7:30 pm Duties and Responsibilities: - Answer all calls through appropriate call queues - Resolve all questions from callers and/or route call to appropriate site/department - Complete all documentation in EMR and marketing systems related to calls - Complete initial prescreening and make determination of appropriateness for scheduling based on exclusionary guidelines - Schedule new and returning patients appropriately in EMR system - Complete follow-up duties necessary to resolve all outstanding issues, and complete scheduling of LOCA for new/returning patients - Complete outbound call duties – related to calls and/or assigned tasks (voicemails, faxes, web submissions, team email monitoring) - Maintain performance as related to KPIs and performance/quality review measures Qualifications - High School Diploma - 1+ Year Customer Service Experience Preferred - 1+ Year Healthcare Related Work Experience Preferred Requirements - Strong communication skills, both written and verbal - Ability to retain and recall knowledge as it relates to EMR and marketing applications, as well as behavioral health - Exceptional interpersonal and rapport building skills – well developed listening skills, patience, and empathy - Ability to manage time and organize work flow to ensure all call situations are handled efficiently and timely - General knowledge of behavioral health overall and general needs of the public as it relates to mental health and substance use - Ability to work autonomously and at times, under high stress situations related to psychiatric crisis calls Physical Demands While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, stand, use hands to finger, handle, or feel, and reach with hands and arms. The employee is seldom required to walk, stoop, twist, kneel, or crouch. The employee must seldom lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This position is remote with the option to travel to corporate facilities and offices. The noise level at corporate facilities and offices is usually moderately quiet & indoors. Incumbent may be exposed to virus, disease, and/or infection from clients in the work environment. Incumbent may be exposed to traumatic situations (i.e. psychiatric). Benefits - Medical, Dental, and Vision Insurance - Flexible Spending Accounts - Life Insurance - Paid Time Off - 401(k) with Company Match - Tuition Reimbursement - Employee Recognition Programs - Referral Bonus opportunities - And More! Company Description Pyramid Healthcare, Inc. is proud of its diverse workforce and is an Equal Opportunity Employer.

Role Description Mind Computing is seeking a fulltime, 100% remote Automation Tester to support a project with the Department of Veterans Affairs (VA). The ideal candidate will have a strong background in automation testing and experience with various testing tools and frameworks. You will be responsible for designing, developing, and executing automated test scripts to ensure the quality and functionality of our software applications. - Create and implement automated test scripts using tools such as Cypress, Playwright, Jira. - Analyze requirements and create detailed test cases and scenarios for automated testing. - Execute automated test scripts and analyze results to identify defects and issues. - Perform manual testing and regression testing. - Report bugs and issues to the development team, providing detailed information and steps to reproduce the problem. - Work closely with developers and other team members to ensure seamless integration and testing. - Stay updated with the latest automation testing tools and techniques and implement improvements in the testing process. - Maintain and update documentation of test cases, test plans, and test results. - Conduct performance testing to ensure the software meets performance criteria and benchmarks. - Participate in and support User Acceptance Testing (UAT) to validate end-to-end business workflows. - Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project. Qualifications - Bachelor's Degree in Computer Science, a technical discipline, or any other relevant discipline is required. - Minimum of 5 years of professional automation testing experience. - Proficiency in automation testing tools (e.g., Cypress, Playwright, JIRA, Jenkins), scripting languages (e.g., Java, Python), and SQL. - Strong analytical skills and the ability to solve complex technical problems. - Ability to work collaboratively in a cross-functional team environment. Requirements - Experience with SAFe/Agile. - Experience with the VA or other Government agencies. - Ability to obtain government clearance. Benefits - Medical/Dental/Vision - PTO + Federal Holidays - Corporate Laptop - Training opportunities - 401(k) with employer match - Remote work options

Role Description Participates in the quality assurance (QA) activities of a project which may include: - Test case, requirements and design reviews - Executing test events (test plan, test scripts, schedule management, test report, test event) - Documenting and debriefing team members on test results Develops automated test scripts to validate functional, technical, and performance requirements. Work closely with: - Developers - Shared services team - Product managers Drive test automation techniques and develop using Java to execute automated tests on both Web Front end and microservice architecture. Run test validations at various levels including: - DB validation - Rules validation - Logging validation - Reporting validations - UI validation Assist with Scrum Team estimation of stories and sizing of effort to include: - Representation of the test automation - Engagement with Continuous Integration (CI) required Contributes to an atmosphere of cross-functional teamwork within the organizations’ Agile project lifecycle. Qualifications - Bachelor's Degree in a related field of study or equivalent relevant experience - Minimum 2 years of hands-on automated test coding experience using Java (or development experience with C++ or C#) Requirements - Previous experience with Continuous Integration (CI) / Continuous Delivery (CD) - Behavior Driven Development (Cucumber) - Java (including frameworks such as Spring and Springboot) - Experience with Serenity and/or Cucumber - Experience with Functional Testing, Integration Testing, System Testing, and User Acceptance Testing phases - Experience with REST/SOAP webservices and APIs - Experience with SQL - Hands-on experience in Open Source Automated Test Frameworks (e.g. Serenity, Selenium, Cucumber) - Experience using Java development tools (e.g. Eclipse, JUnit, Git) - Prior experience with front-end development including JavaScript frameworks - Experience in a large scale Federal IT Program - Experience with Agile delivery framework Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors including location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. Company Description It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment.

Role Description Participates in the quality assurance (QA) activities of a project which may include: - Test case, requirements and design reviews - Executing test events (test plan, test scripts, schedule management, test report, test event) - Documenting and debriefing team members on test results Develops automated test scripts to validate functional, technical, and performance requirements. Work closely with: - Developers - Shared services team - Product managers Drive test automation techniques and develop using Java to execute automated tests on both Web Front end and microservice architecture. Run test validations at various levels including: - DB validation - Rules validation - Logging validation - Reporting validations - UI validation Assist with Scrum Team estimation of stories and sizing of effort, including: - Representation of the test automation - Engagement with Continuous Integration (CI) required Contributes to an atmosphere of cross-functional teamwork within the organizations’ Agile project lifecycle. Qualifications - Bachelor's Degree in a related field of study or equivalent relevant experience - Minimum 2 years of hands-on automated test coding experience using Java (or development experience with C++ or C#) Requirements - Previous experience with Continuous Integration (CI) / Continuous Delivery (CD) - Behavior Driven Development (Cucumber) - Java (including frameworks such as Spring and Springboot) - Experience with Serenity and/or Cucumber - Experience with Functional Testing, Integration Testing, System Testing, and User Acceptance Testing phases - Experience with REST/SOAP web services and APIs - Experience with SQL - Hands-on experience in Open Source Automated Test Frameworks (e.g. Serenity, Selenium, Cucumber) - Experience using Java development tools (e.g. Eclipse, JUnit, Git) - Prior experience with front-end development including JavaScript frameworks - Experience in a large scale Federal IT Program - Experience with Agile delivery framework Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements - It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.