Title: Conversation Designer Location: Adelaide, Australia Job Description: - Adelaide, South Australia, Australia - Employees work in a hybrid mode - Full-time - Business Function: Information Technology - Parent Business Function: Digital, IT & Analytics - Time Type: Full time - Worker Sub-Type: Permanent - Entity: Qantas Airways Limited Job Description - Opportunity to do your best work on an international stage setting the voice and tone of Qantas’ virtual assistants - Flexible ways of working – hybrid model with 3 days onsite - Full-time fixed-term position until June 2027, based at our new Product and Innovation Centre in Adelaide Join Qantas in our brand-new Product and Innovation Centre located in Adelaide to help meet evolving consumer needs by enabling agile teams to deliver faster, more adaptive solutions that prioritise customer value, continuous feedback, and innovation at every stage of the product lifecycle. In this Conversation Designer role, your focus will be on the customer-facing content of our new virtual assistants. The importance of persona, voice and tone should be self-evident to you, and you will use this knowledge to advance the way we craft the best conversational content possible for our customers, consistent with our brand. You will design, review and optimise the conversational content of our chatbots, voicebots, and messaging platforms, as well as advance design systems to allow such work to scale. You will work closely with stakeholders and your team from discovery through deployment to transform complex customer and operational challenges into scalable, user-centric solutions that align business objectives with customer needs. Working in an agile delivery squad, you will collaborate closely with designers, product owners, business analysts, SMEs, and technical delivery teams; with significant stakeholder engagement across business units. Through performance analysis and user testing, you will continuously improve conversational experiences and contribute to the Conversation Design discipline by establishing best practices and reusable patterns that elevate conversational AI across the organisation. Your key responsibilities include: - Turn draft conversational requirements, flows and designs into high-quality conversational content. - Ensuring conversations leverage a consistent brand, voice, and tone to inspire customer confidence. - Supporting discovery of business requirements and translating them into use cases and customer experience requirements. - Applying conversation design best practices, UX research, and customer insights to inform solution design. - Help to drive and uplift design systems for repeatable, high-quality design collateral and outcomes - Analysing customer data, user behaviour, and business requirements to define AI use cases and conversational solutions. - Identifying new opportunities to increase bot containment and simplify agent processes in alignment with communication and channel strategies. - Communicating and specifying design concepts, solutions, and recommendations to stakeholders including senior executives. - Understanding and adhere to accessibility standards in all design deliverables. We are interested to hear from people who have: - Proven experience delivering high-quality content in the Conversation AI space. - A passion for emerging technology, AI, Chatbots, Voicebots and Contact Centre Technology. - Portfolio or examples of work demonstrating Conversation Design and or Voice User Interface design, and understanding of user-centred design principles. - Tertiary qualification in Design, Human-Centred Design (HCD), Linguistics or equivalent practical experience. - Experience collaborating with developers, solution architects, and the Design System team to implement scalable, user-centric design solutions. - Ability to facilitate co-creation workshops, map end-to-end journeys, and influence product direction by addressing systemic service challenges. - Familiarity with and experience in modern frameworks and methodologies, including Lean, Design Thinking, Scrum, and Kanban. - Proficiency with current day design tools and software including Miro, Figma, UserZoom, Qualtrics, Adobe Creative Suite, Jira, and Confluence. - Strong written and verbal communication skills, including strong stakeholder management skills. - Ability to navigate ambiguity, identifying and shaping customer and operational challenges into clear, product-driven opportunities. - Experience in the use of GenAI in the Conversational AI space would be well regarded. Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. - We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. - We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. - We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. - We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Be a part of something special and play your part in the Qantas story – get in touch today.

Title: Associate/Staff - Quest Designer Location: Irvine, CA Department: Design Job Description: Obsidian is looking for a designer passionate about creating amazing worlds and gameplay experiences to join us in developing our next great multi-platform RPG. At Obsidian, Quest Designers build our core game experience. They invent the places and quests that fill our worlds and then build them with our tools in collaboration with the larger team to bring them to life in game. The ideal candidate is someone who loves RPG gaming, be that on the dining table, a monitor, or a video call. We’re looking for someone who can create fun, deep, engaging stories and adventures and adapt them on the fly to suit a player’s choices and needs. This position requires the ability to work onsite or in a hybrid capacity at the Obsidian Entertainment office in Irvine, CA. Responsibilities - Design and implement quest and area content in Unreal Engine and proprietary tools - Script quests with branching dialogues and player choices, setting up encounters, filling the world with details and lore, inventing new places with history, culture, and problems, populating our world and bringing it to life - Understand and internalize the game's creative vision to make awesome creative decisions - Work with other designers and the game’s directors to ensure content is part of a cohesive open-world experience Requirements - Extensive experience as a game master and player for tabletop RPGs - Experience creating quests/missions on paper or digitally - A solid design sense, good communication and organization skills, and the ability to work with team members in a collaborative, goal-oriented way - Ability to receive and apply feedback iteratively on content Pluses - Familiarity with Obsidian games - Video game development experience - Experience working with Unreal Engine - Experience in the writing and creating of tabletop games or supplemental materials for existing RPGs (such as modules) Portfolio Requirements - Examples and demonstrations of game master experience. This could include any of the following: videos/streams of game mastering, maps, written modules or compendiums for D&D or other tabletop games - Includes videos, screenshots, and/or design documents Obsidian Entertainment is proud to be an equal opportunity employer and we are committed to creating an inclusive environment for all employees. The estimated base pay range for this role is: - $87,600 - $135,900 per year Please, no phone calls or drop-ins. We only accept electronic applications.

Role Description This role reports into the above mentioned office, however NORR offers all of its employees the opportunity to work either from home, from a NORR office or even from a remote location. The choice is yours. At NORR, we are committed to providing hands-on experience to the next generation of Architects. Our Internship Program is now open for students located in Philadelphia to apply. Under the guidance of professional Architects, Designers and Project Managers, you will gain real world knowledge about the approach and process of design and construction documentation, helping shape the built environment in the Industrial sector. This is an opportunity to build your skills by participating in the development of design solutions appropriate to the context, budget, aesthetic and sustainability requirements of projects. Our Industrial team specializes in projects of all sizes across North America, from large logistics hubs to small urban fulfillment centers, and incorporates sustainable features to achieve carbon neutrality and generate more energy than they consume. Start a conversation and tell us about your career aspirations and why you would be a good fit at NORR. Duties and Responsibilities - Assists in the development of architectural designs, to ensure that the solution delivered meets quality parameters, project timelines and budgetary requirements. - Performs code research, material and building systems. - Prepares drawings, models and renderings, following office standards. - Prepares and coordinates presentation materials to ensure project documentation is complete and accurate. - Assists in tracking and reviewing shop drawings, schedules, samples, progress payments, alternate requests and project change documents to ensure all project documentation is accurate and complete. - Follows safety requirements when in the field. Qualifications - Education: You are currently enrolled in a post-secondary Architectural program. - Technical: Design and rendering software skills; e.g., Revit, SketchUp, and Photoshop. - Knowledge: Architectural design and presentation techniques; basic permit and building codes. - Excellent written and oral communication skills. Requirements - 0-2 years of project work experience. - Experience in Industrial projects is an asset. Benefits - Salary Range: $40,000.00 - $60,000.00 /annually. - Please include a design portfolio with your application and resume (examples of freehand sketching, graphics, technical drawings and specifications, and final renderings).

Content Designer - Exciting opportunity to join our Marketing team and Group Content Chapter - Play a key role working on exciting new digital initiatives - Hybrid working and a range of employee benefits on offer See yourself in our team CommBank is a leading provider of integrated financial services, employing more than 52,000 people globally. We're proud of our iconic scale, brand and diversified business mix. We believe in our purpose to build a brighter future for all. The Group Content Chapter sits within the Marketing and Corporate Affairs function, focused on continually driving positive reputation, brand consideration and customer engagement with the Commonwealth Bank. Our Group Content Chapter is responsible for executing the Brighter content ecosystem to build the nation's financial empowerment. We do this by using insights to deliver high-quality content across our owned channels, including our website, with a growing focus on creating seamless, customer-led digital experiences. Do work that matters As a Marketer with a focus on content design for digital experiences, you will play a key role in shaping and delivering content for ongoing website optimisation and uplift initiatives, as well as continuous improvement of our digital platforms. You'll be responsible for designing and delivering customer-centred content, journeys and information architecture that respond to customer needs, product priorities and key business moments. This includes forming content strategies that balance user experience (UX), SEO performance and clear, effective copywriting. Working closely with UX designers, product owners and developers, you will help create intuitive, accessible and engaging web experiences, ensuring content is structured, purposeful and easy to navigate. You will use data, insights and research to inform decisions, continuously improving content performance and usability. From defining page structures and content hierarchies to writing and optimising copy, you'll ensure every piece of content supports both customer outcomes and business goals. On any given day you will: - Design, write, edit and optimise website content and copy, including landing pages, product and service information, and editorial content-transforming complex information into clear, user-friendly experiences - Own content design for key initiatives within website optimisation and uplift programs, including page structures, content hierarchies, navigation and user flows - Ensure all content aligns with UX and SEO best practices, including keyword strategy, on-page optimisation and content structuring - Collaborate and partner with a variety of stakeholders (including Product, Engineering, and Design) to deliver end-to-end digital experiences that captures and converts customers - Build and publish web content using a CMS - Use data, analytics and customer insights to test, learn and continuously optimise content performance (e.g. A/B testing, behavioural insights) - Act as a brand and content governance champion, ensuring accessibility, tone of voice and consistency across digital touchpoints - Support the development of content models, templates, design systems and reusable patterns for scalable content delivery - Contribute to a collaborative, agile team environment focused on improving customer experience outcomes We're interested to hear from people who have demonstrable experience in: - Strong writing and editing skills, with proven experience creating clear, concise and engaging website copy - Demonstrated experience in content design and UX writing - A solid understanding of user experience (UX) principles, including information architecture, user journeys and accessibility - Strong knowledge of SEO, including keyword optimisation, content structuring and performance measurement - Experience working with a CMS, preferably Adobe Experience Manager - Experience with the Adobe Suite, especially Photoshop, Adobe Analytics, and Target - - A test-and-learn mindset, with experience in driving continuous improvement of content - Strong stakeholder management skills, with the ability to influence and align across complex environments - Confidence in pitching content ideas, backed by customer insight and strategic rationale - A self-starter mindset, with the ability to work autonomously and take ownership of outcomes - Past experience in social media, favourable If this is your next career opportunity, please apply today! Working at CommBank At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 08/06/2026