• Lead and execute advanced Mechanical and Systems Engineering research initiatives supporting defense and operational energy objectives • Initiate, design, develop, implement, and manage scientific research projects involving complex engineering systems and emerging technologies • Develop theories, analytical models, and engineering methodologies used to understand, characterize, and organize complex natural and engineered phenomena into systematic research applications • Conduct applied research supporting potential new products, inventions, prototypes, and operational concepts • Coordinate interdisciplinary research efforts among faculty, engineers, scientists, government agencies, laboratories, and industry partners • Support intellectual property evaluations, invention disclosures, and development of patent applications associated with research outcomes • Lead technical assessments, modeling efforts, experimentation, and systems analysis activities • Prepare technical reports, white papers, briefings, publications, and research documentation for senior leadership and government sponsors • Support proposal development, research planning, technology transition strategies, and program execution activities • Provide technical mentorship and guidance to junior engineers, researchers, interns, and cross-functional project teams • Participate in strategic planning efforts related to advanced energy systems, mechanical engineering applications, systems engineering integration, and operational capability development • Interface with Department of Defense sponsors, academic institutions, warfare centers, and research organizations to align technical objectives and research priorities

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally. We're looking for a Service Delivery Engineer to support the onboarding and ongoing delivery of our solutions into veterinary practices. This is a varied, hands-on role where you'll be responsible for configuring, installing, and supporting hardware, systems, and integrations to ensure customers are successfully set up and continue to operate effectively. You'll work closely with internal teams and customers, providing both remote and on-site support, owning escalations, and helping deliver projects to agreed milestones. This role combines technical troubleshooting, customer interaction, and service delivery in a fast-paced environment. Key Responsibilities - Support customer onboarding and implementation activities, both remotely and on-site - Configure and install hardware including desktops, laptops, printers, tills, and peripherals - Install and configure software such as Microsoft 365 and anti-virus tools in line with company standards - Troubleshoot and resolve escalated hardware and network issues within agreed SLAs - Act as a key escalation point for 1st Line Support - Provision and configure cloud services in Azure for customer environments - Support third-party integrations via APIs, including coordination with external vendors - Configure system modules to ensure customers have the correct functionality - Perform structured diagnostics and provide safe remote remediation - Run Azure Pipelines to support integration and deployment activities - Use SQL Server to investigate issues and run approved scripts - Carry out upgrades and post-change validation activities - Maintain accurate documentation, knowledge base articles, and SOPs - Manage workload and priorities through tools such as Jira, Halo, Confluence, and LogMeIn - Attend customer sites to install, validate, and troubleshoot hardware and networking setups - Work to project deadlines, providing updates and raising risks where needed Skills and Experience Required - Experience in Service Delivery, Technical Support, or Resolver Group environments - Strong troubleshooting skills across hardware, software, and networks - Experience working in SLA-driven support environments and handling escalations - Hands-on experience with customer onboarding, implementations, or field-based support - Good understanding of networking (TCP/IP, LAN, WAN, VLAN) - Experience with Azure (or similar cloud platforms) - Experience using SQL for investigations and script execution - Experience supporting integrations and working with APIs - Strong communication skills and ability to explain technical issues clearly - Excellent organisation, prioritisation, and time management skills Additional/Desirable: - Experience with Azure Pipelines or similar CI/CD tools - Knowledge of SD-WAN or VoIP - Experience across varied customer network environments - Experience creating technical documentation or knowledge base articles Additional Information - Remote-based role with regular travel to customer sites and office locations - Car allowance included - Occasional out-of-hours or weekend work may be required depending on customer needs - A full UK driving licence is essential - Ideally based south of Birmingham What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Centaur Services Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Role Description The candidate is responsible for the leadership of a team ranging from two to four Technical Support Engineers and will be responsible for providing technical guidance to function, troubleshooting issues, and determining long-term solutions to resolve problems. This role reports to the Director of IT Support. Responsibilities - Manage and motivate a team of technical support engineers. - Collaborate with IT management to implement best practices and drive continuous improvement. - Provide high-level technical assistance for complex issues escalated by the team. - Troubleshoot hardware, software, network, and security problems across the firm's IT infrastructure. - Manage and resolve high-priority incidents, ensuring adherence to SLAs. - Maintain expert knowledge of legal-specific applications and technologies. - Meet departmental KPIs and metrics as provided. - Analyze support metrics and user feedback to identify areas for improvement. - Implement and optimize IT service management processes and tools. - Develop and maintain documentation, knowledge base articles, and standard operating procedures. - Collaborate with other IT teams to enhance overall service delivery. - Communicate effectively with attorneys and staff at all levels of the organization. - Provide white-glove support for all users. - Conduct training sessions on new technologies and best practices. Qualifications - 5+ years of experience in IT support roles, with at least 2 years in a leadership capacity, required. - Familiarity with legal-specific software such as document management systems and e-discovery platforms, a plus. - ITIL certification or CompTIA, preferred. - Excellent communication skills, both verbal and written. - Positive attitude, attention to detail, high EQ. - Excellent problem-solving and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Proficiency in troubleshooting hardware and software issues. - Experience with remote support tools and ticketing systems. - Knowledge of cloud technologies and mobile device management. - Understanding of IT security best practices and compliance requirements. - Familiarity with scripting languages (e.g., PowerShell, Python) for automation. - Strong knowledge of Windows OS environments. Requirements - 5+ years of experience in IT support roles, with at least 2 years in a leadership capacity, required. - Familiarity with legal-specific software such as document management systems and e-discovery platforms, a plus. - ITIL certification or CompTIA, preferred. - Excellent communication skills, both verbal and written. - Positive attitude, attention to detail, high EQ. - Excellent problem-solving and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Proficiency in troubleshooting hardware and software issues. - Experience with remote support tools and ticketing systems. - Knowledge of cloud technologies and mobile device management. - Understanding of IT security best practices and compliance requirements. - Familiarity with scripting languages (e.g., PowerShell, Python) for automation. - Strong knowledge of Windows OS environments. Benefits - The hourly pay range of $38-43/hour, depending on experience. - Overtime paid at 1.5× the regular hourly rate, as needed. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700). - Employee Assistance Program through HealthAdvocate. - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Vacation time is accrued annually at the employee’s base rate. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. - 37.5-hour standard workweek designed to promote balance and prevent burnout. - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues.

• Lead mold design and development from concept through production release across VF footwear brands • Partner with internal stakeholders to ensure footwear designs are functional, manufacturable, cost-effective, and aligned with brand and aesthetic requirements • Collaborate with tooling vendors and manufacturing partners to meet quality, cost, lead-time, and sustainability targets • Provide technical expertise on mold engineering and manufacturing processes (e.g., injection, compression) • Execute mold trials, testing, and validation in close partnership with factories, Quality teams, and innovation partners • Support sustainability objectives by implementing low-impact tooling methods