Cencora

Role Description The Regulatory Affairs Manager - Poland is responsible for managing regulatory activities and client projects focused on Polish market requirements. The role includes: - Maintaining and securing marketing authorizations - Leading submission and lifecycle management activities - Communicating with health authorities - Advising on regulatory strategy - Coordinating project execution in line with agreed timelines and KPIs This position is ideal for a professional who can build trusted client relationships, provide high-quality regulatory consultancy, coordinate project teams, and contribute to operational excellence across the broader function. What You’ll Do: - Develop and maintain strong client relationships and identify opportunities for expanded service support - Participate in and lead regulatory activities to obtain and maintain marketing authorizations for: - Human medicinal products - Veterinary medicinal products - Medical devices - Cosmetics - Food supplements - Herbal products - Prepare, review, and compile regulatory documentation for submissions, renewals, variations, and lifecycle maintenance activities - Communicate directly with clients and Polish Health Authorities - Support scientific advice procedures and represent clients in interactions with health authorities in Poland - Plan and execute client projects in accordance with established KPIs - Coordinate project teams across internal colleagues and qualified external partners - Provide regulatory consultancy to colleagues and clients on regulatory strategy and procedure management - Monitor and apply regulatory intelligence, sharing relevant updates and insights across the team - Present seminars and lectures for colleagues, clients, and professional audiences - Support department strategy implementation and continuous process optimization - Comply with, maintain, and improve internal regulatory and operational processes - Coordinate regulatory quality documentation, controlled records, and submission-support materials for assigned products, processes, or client engagements - Review change controls, deviations, quality events, and related records to identify regulatory impact and support compliant disposition - Support the preparation, maintenance, and update of filings, registrations, certifications, and post-approval changes - Analyze regulations, standards, and internal procedures to identify gaps, escalate atypical issues, and recommend practical next steps - Maintain audit-ready tracking tools, documentation logs, and status reporting Qualifications - Bachelor's degree in life sciences, pharmacy, chemistry, biomedical sciences, engineering, quality management, or a related field, or equivalent experience required - Language Requirement: Polish (Native level) and English (Business conversational) - Essential - 2+ years of experience in regulatory affairs, quality assurance, compliance, documentation control, or a related field required - Proven experience in regulatory affairs or a related field requiring strong technical and practical regulatory knowledge - Strong hands-on experience managing new submissions and lifecycle management activities for medicinal products in Poland - Experience with adjacent product categories such as medical devices, cosmetics, food supplements, or herbal products is an advantage - Strong knowledge of Polish regulatory requirements and procedures - Ability to implement tactical goals across customer and internal projects - Proven ability to manage parallel priorities, identify risks, and take action to keep projects on track - Structured, analytical, systematic, and independent working style - Strong problem-solving ability with a pragmatic and service-oriented mindset - Experience supporting junior colleagues and coordinating smaller project teams - Strong relationship management skills across both day-to-day operational contacts and client leadership - Excellent written and verbal communication skills, including the ability to present issues and recommendations clearly to decision-makers - Strong presentation skills and a confident, professional presence - Experience with Veeva Vault is appreciated Benefits - Opportunity to take on a visible and impactful role in a dynamic consulting environment - Work across a broad range of regulatory projects - Contribute strategic insight and help clients navigate complex requirements - Meaningful scope and growth for professionals seeking a role that combines regulatory depth, project ownership, and client partnership Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

Role Description This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally. The Regional Sales Director will structure, implement and oversee all field sales efforts to maximize company’s gross margin plus contribution. Geography includes: OR, WA, ID, Western MT and No. CA. Primary Duties and Responsibilities - Develop and lead regional field sales force. - Set goals and objectives for regional support roles. - Work with Territory Managers (TM’s) to identify sales needs (e.g., tools, marketing programs, information needs, etc.) and to maintain current perspective on the market environment and competitive activity. - Work with key customers and/or buying groups to ensure customer satisfaction and to identify future opportunities. - Establish and implement systematic process for gathering, tracking and disseminating competitive activity from the field. - Handle day-to-day customer complaints, customer service issues, etc. - Develop yearly and monthly sales budgets, monitor performance of field sales team, and react to all risks and opportunities. - Measure and monitor results against assigned key vendor budgets to ensure move-out objectives are fulfilled. - Work closely with other Leaders to create a team environment and to establish/implement overall sales and marketing programs and priorities. - Identify field sales training needs and work with Learning and Development team to coordinate training efforts. - Work with Territory Managers on presenting strategic solutions, promoting house brands and executing on category management/vendor consolidation strategy. Qualifications - Bachelor's degree in business administration, commerce, pharmacy, or a related field, or equivalent experience required. - Master's degree in business administration, sales, marketing, economics, or a related field, or equivalent experience preferred. - 10+ years of experience in field sales, territory management, or a related field required. - 5+ years of experience in a management capacity required. - Excellent presentation skills and a proven ability to sell are necessary. - A valid driver license and good driving record are mandatory. Requirements - Foster Innovation and Entrepreneurial Thinking: Recognizes and capitalizes on risk-taking opportunities which have high potential benefits for the company and the customer; understands importance of and looks for potential networks and strategic alliances; generates and/or recognizes imaginative solutions, fresh ideas and new areas to explore; brings a unique and flexible viewpoint to the planning and decision-making process. - Evaluate Effectiveness: Assesses the overall effectiveness of past and current initiatives from planning through implementation; reviews competitive and benchmark data; identifies strategic opportunities for improvement and incorporates ideas into the future planning activities. - Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace. - Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively. - Build and Sustain Relationships: Establishes rapport with individuals; builds trust by dealing openly and honestly with all levels within the organization; uses effective communication and follow-through to sustain relationships. - Build a Sales System: Views selling systematically, including problem solving, cross-selling, targeting accounts and seeking out prospects; understands the business matrix of products and services; promotes a sales force who aggressively work to leverage the breadth and depth of customer relationships. - Speak Effectively: Speaks effectively in individual or group situations (i.e., meetings, presentations, interviews); able to organize and present information to others; delivers positive high impact presentations. - Build Effective Teams: Develops an understanding of and assesses group dynamics; takes action to enhance the productivity and collaboration among subordinates and peers; creates an environment that encourages and reinforces teamwork. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Traditional offerings like medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. - Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Role Description This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business. Shift Pay: $32/hr Shift Details: Monday-Friday 8am-5pm - On-call after hours rotating weekly Travel: Up to 50% Responsibilities: - Use system analysis processes to understand the customers' procedures and business in order to identify its goals and purposes to: - Configure the assigned MICRO Technology system - Develop programs, specifications, and procedures that will achieve the goals in a systematic and efficient way - Communicates effectively both in written and verbal form, the requirements between the system, the animal’s health, and the desired results of clients and their veterinarian. - Coordinates schedules and completes all work orders related to the preparation of the MICRO Technology system for installation, including hardware specifications and coordination handed off to the Field Hardware IT team for installation. - Responsible for system configuration, data loading, quality assurance and testing of historical data, and training for new and existing clients on the system. - Trains clients on product inventory management as well as FDA guidelines for compliance. - Installs specified software packages including operating systems, database engines, and word processing systems onto client computers. - Defines, develops, and communicates written operating procedures as they relate to the use of the associated Micro Technology system. - Understand client’s requirements, design unique customer systems solutions, create business requirement documents for the Business Analyst and/or Software Development Team to develop. - Evaluate and test prototype (as needed) and final software products and/or features when development is complete to ensure client requirements are met. - Modify system software by updating client’s software and train client. - Defines and implements remote access connectivity. - Presents ongoing evaluation of the Technology system and hardware back to other Micro teams for continued enhancement to software and equipment. - Monitors the performance of the Technology system for all users, presents findings, and consults back to the client changes in processes and procedures to meet ever-changing goals. - Detects potential software and process problems, works with development teams to implement changes. - Performs other duties as assigned. Qualifications - Position requires an Associate’s degree or 2 years of college experience preferably in Animal Science, Feedlot Management, Nutrition, or other related major. - Two to three years of experience working in a feed yard, primarily in the feed management division. Requirements - Working knowledge of PCs, operating systems, databases, software engines, and other related software is required. - General knowledge of cattle and agricultural processes. - Valid driver’s license and frequent travel in the United States. - Overnight travel required 50% of the time. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Traditional offerings like medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. - Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.

Role Description This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. - Administer medications (IM, SC and IV as applicable) in home or specialty clinic settings. - Support/monitor administration of IV infusion treatments in the clinic and/or homecare setting. - Monitor post-injection/infusion treatments as well as chart and report on all activities as directed by program protocols and standards of professional nursing documentation. - Provide patient education based on program protocols, individually or in groups. - Report adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures. - Provide reliable availability based on the agreed upon employment agreement to meet the needs of the IBU and the Nursing and clinics Key Performance Indicators. - Coordinate daily with patients, case managers, physicians, scheduling and other departments to meet established timelines for scheduling appointments, treatments, and communication of information. - Perform administrative duties such as monthly clinic audits, supply ordering and other duties as assigned. - Participate regularly in team web-based meetings/training sessions with the Business Area Manager, RNE and Nurse Champion to maintain and enhance professional practice standards. - Participate in specialized client related trainings as required. - Consult with physicians, pharmaceutical and biotechnology clients regarding education and implementation of product specific programs. - Required to travel within your designated IBU and surrounding IBUs to meet the operational needs. - Follow all nursing and clinic standard operating procedures and Work Instructions. - Follow all Health and Safety standards as per the provincial Health and safety Act. - Complete ongoing and annual education training as per the training matrix within the specified timeframes. - Adhere to professional nursing standards as prescribed by the professional associations, regulatory bodies and the company policies and procedures. - Perform related duties and tasks as required by Innomar. - May be required to be on standby/on call to meet the service needs. - Offer availability for at least four 8-hour shifts per month and need to be available for all day, evening, and Saturday shifts. Qualifications - Bachelor's degree in nursing, clinical practice, health sciences, public health, healthcare administration, or a related field, or equivalent experience required. - 4+ years of experience in nursing, clinical services, care coordination, patient support, clinical documentation, or a related field required. - Professional license or registration in nursing in the applicable jurisdiction of practice required. - Certification in clinical services, care coordination, patient safety, or equivalent preferred. - Certification in case management, clinical documentation improvement, healthcare quality, or equivalent preferred. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. - Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details İş İlanı Hakkında Şirketimizin Genel Merkez İnsan Kaynakları Direktörlüğünde görevlendirilmek üzere, - Üniversitelerin ilgili bölümlerinden (İşletme, İktisat, ÇEKO, İnsan Kaynakları vb.) 4. sınıf öğrencisi olan, - Personel ve Özlük İşleri ile Organizasyonel Gelişim süreçleri alanında kariyer hedefi olan ve bu alanlarda kendini geliştirmek isteyen, - MS Office programlarına hakim (özellikle iyi derecede Excel), - Tercihen iyi seviyede İngilizce bilen, - Haftanın 4 ya da 5 tam günü staj yapabilecek, - İstanbul Avrupa Yakası'nda ikamet eden veya edebilecek olan, "İnsan Kaynakları Stajyeri" aranmaktadır. Pozisyon; - Personel devam takip sisteminin günlük kontrolü ve raporlanması, - İzinli ve raporlu çalışanların takiplerinin gerçekleştirilmesi, - Organizasyonel gelişim süreçlerine (işe alım, eğitim, performans, yetenek yönetimi vb.) destek verilmesi, - İK Proje ve raporlama süreçlerinde yer alarak ilgili çalışmaların yürütülmesi, - Şube ve departman içi raporlamaların yapılması vb. görevlerden sorumlu olacaktır. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Alliance Healthcare Ecza Deposu Anonim Sirketi Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Role Description Under the strategic direction of the Vice President, Global Sales, the American Sales Sr. Director leads all commercial activities across Americas. The Director is responsible for accelerating revenue growth, expanding strategic accounts, strengthening field sales capability, and driving a customer-centric, data-led commercial organization. The role focuses heavily on sales leadership, revenue generation, pipeline expansion, and strategic account development, with marketing support activities only as needed for commercial enablement. Essential Duties & Responsibilities - Sales Strategy & Leadership - Leads and integrates the sales teams across LATAM & North America into a single high-performing regional commercial organization. - Develops and executes the Americas sales strategy aligned with global commercial objectives and regional market realities. - Drives growth in existing and new markets by strengthening field sales execution, improving productivity, and leveraging data-driven insights. - Ensures consistent application of global sales processes, including opportunity management, forecasting, and performance tracking. - Leads the sales forecasting cycle, target setting, and commercial planning. - Team Management & Capability Building - Manages Sales Managers, Business Development Managers, and Strategic Account leads across America & LATAM. - Develops talent through coaching, performance management, and capability-building programs. - Strengthens field sales capability, shifting teams toward proactive, consultative, and hunter-oriented selling behaviors. - Supports sales training initiatives and collaborates with HR and Sales Excellence to elevate commercial skills. - Customer & Market Development - Directly manages selected key accounts at strategic level and escalates major commercial negotiations. - Builds strong relationships at senior levels within customer organizations (up to C-suite) to ensure retention, growth, and differentiation. - Identifies regional market trends and competitive shifts; adapts commercial strategies accordingly. - Facilitates knowledge sharing and cross-regional collaboration on strategic accounts. - Cross-Functional Collaboration - Works closely with Global Sales, Operations, Strategic Accounts, and Sales Operations teams for seamless commercial execution. - Partners with marketing leadership only to support commercial enablement (tools, collateral, campaigns), without direct ownership of marketing strategy. - Ensures alignment with global pricing, solution design, and service delivery frameworks. - Commercial Performance Management - Monitors KPIs to measure new business development, account management success, field sales productivity, and pipeline health. - Ensures adherence to commercial policies, expense management, pricing governance, and fiduciary controls. - Supports commercial transformation initiatives and the adoption of global tools (e.g., Salesforce). - Other Responsibilities - Represents the Americas commercial organization in global sales leadership forums. - Leads change management across both legacy regions to ensure unified processes, behaviors, and expectations. - Travels up to 50% within North America & LATAM and occasionally internationally. Qualifications - Required - Bachelor’s degree in Business, Sales, Marketing, or related field. - 15+ years of progressive sales leadership experience in complex, multi-country organizations. - At least 5 years of P&L or commercial financial ownership. - Deep understanding of specialty logistics, pharma services, or highly regulated supply chain environments. - Strong commercial acumen, including margin management, pricing, and solution selling. - Demonstrated ability to lead dispersed teams across multiple countries. - Executive presence and excellent communication and negotiation skills. - Advanced experience with Salesforce and modern CRM-driven sales management. - Preferred - MBA or advanced degree in a relevant field. - Background managing commercial transformation or consolidation of multiple regions. - Experience influencing at C-suite level internally and externally. - Strong project management capabilities supporting large-scale change. Key Competencies - Strategic sales leadership - Consultative and solution-selling excellence - Commercial & financial acumen - Cross-cultural leadership - Complex stakeholder management - Coaching & talent development - Strong analytical and planning skills - Collaboration and influencing across functions - Ability to operate at both strategic and hands-on levels Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Medical, dental, and vision care. - Support for working families, including: - Backup dependent care - Adoption assistance - Infertility coverage - Family building support - Behavioral health solutions - Paid parental leave - Paid caregiver leave - Variety of training programs and professional development resources. - Opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.

Role Description Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Responsibilities - Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes. - Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays. - Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness. - Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations. - Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure. - Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs. - Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services. Qualifications - High School Diploma/GED or equivalent experience required. - 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required. - Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Traditional offerings like medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, and family building support. - Behavioral health solutions, paid parental leave, and paid caregiver leave. - Variety of training programs, professional development resources, and opportunities for mentorship. - Participation in employee resource groups, volunteer activities, and much more. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned. Affiliated Companies - Value Apothecaries Inc

Role Description Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Responsibilities: - Provides Scheduling & Forecasting for Clinical and Non-Clinical Customer Service. - Provides the appropriate real-time program oversight and takes appropriate action to meet service level goals and maximize efficiency. - Provides optimal resource forecasting, scheduling and identifying new schedule methods, strategies and opportunities. - Oversees the accurate compilation and distribution of information and reports to identified stakeholders. - Serves as a subject matter expert and WFM liaison for specific programs and coordinates with Operations and Project Management teams to ensure consistent business / operational goals. - Day-to-day management of scheduling and forecasting of multi-site contact centers. - Performs other related duties and assignments as required and as assigned. Qualifications - Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor’s Degree Program or equivalent combination of experience and education. Requirements - Normally requires two (2)+ years directly related and progressively responsible experience. - 2+ years experience in an inbound multi-site contact center preferred. - 2+ years experience performing forecasting, scheduling and intra-day staff management functions in multi-site inbound contact center preferred. - Experience with Workforce Management software (Blue Pumpkin, eWFM, IEX, etc.) preferred. Benefits - Benefit offerings outside the US may vary by country and will be aligned to local market practice. - The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Role Description Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! - Directs the client facing relationship with C-level contacts and various levels of both pharmacy and supply chain departments. - Complete ownership of the renewal/RFP process, to include identifying strategic priorities of customer, developing the proposal, pricing and negotiating the deal to completion. - This is a Hunter Sales Role and you can live anywhere in the USA. - Proficient at conducting whiteboarding and strategy sessions to uncover new profit drivers and opportunities. - Organizes and ensures Quarterly client business reviews that align to and address strategic priorities of client and Cencora. - Creates client “stickiness” by identifying areas to implement Cencora solutions and services. - Identifies customer pain points, helps determine root causes, and documents underlying needs of each unique client. - Applies Cencora’s solution selling process and establishes trust through the creation and communication of value propositions and aligned outcomes. - Delivers insightful and persuasive presentations that articulate the value of Cencora. - Gathers information, analyzes and develops strategies concerning dynamics that may affect area of responsibility. - Accountable for revenue and profitability objectives in specific assigned accounts. - Demonstrates a deep understanding of the client’s needs during conversations with economic influencers, pharmacy, supply chain and the C-Suite. - Regularly assesses assigned accounts and effectively develops and manages a strategy to maximize selling results. - Works with internal network to leverage client growth opportunities. - Utilizes Cencora systems, such as Salesforce, to track client opportunities. Qualifications - Requires broad training in account management and solution selling. - Normally requires a minimum of ten (10) years directly related and progressively responsible experience. - Four-year degree required. Requirements - Experience at building and executing strategic account management penetration plans. - Experience and proven success selling IT solutions and/or projects. - Experience in negotiating contracts. - Orchestrates organizational resources. - Excellent Organizational & Project Management skills. - Demonstrated value-based sales record. - Working knowledge of pharmaceutical distribution with emphasis in specific segment sales and healthcare trends. - Working knowledge of successful strategic and consultative selling techniques, and ability to sell complex solutions (technology & consulting). - Ability to lead large, value-driven pursuits. - Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace. - Strong leadership skills. - Ability to communicate effectively, both orally and in writing. - Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. - Working knowledge of computers necessary to operate effectively with company systems and programs. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Traditional offerings like medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, and family building support. - Behavioral health solutions, paid parental leave, and paid caregiver leave. - Variety of training programs, professional development resources, and opportunities to participate in mentorship programs. - Employee resource groups, volunteer activities, and much more.

Role Description Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Primary Duties and Responsibilities: - Referral coordination (clinical trials or lab testing services projects) which includes: - Data entry - Collaboration with nursing, BAM, scheduling to booking of appointment - Ensuring nurse training & supplies in place to conduct the service(s) - Follow up post appointment completion with healthcare providers, customers, etc. - Training which includes: - Recipient of training and delivery of training to nurses or other stakeholders on specific clinical trial protocols/lab testing procedures - Telephone consultations and/or web-based meetings/training sessions within their geographical area or across Canada - Clinical Trials coordination between client/manufacturer/principal investigator (PI) sites and all Innomar stakeholders involved in the delivery of Innomar services for that clinical trial project, which may include: - Study nurse approvals - Nurse travel proposals - Study supplies/equipment - Visit scheduling/confirmations - Provision of visit data to all relevant parties in a timely manner - Receiving and tracking all PI orders/documents for the delegated services - Forwarding on to relevant nurse - Track, report and escalate issues to appropriate team members and managers for both Clinical trials & lab collection services. - Acts as a resource providing remote clinical guidance to all Field Nurses regarding Clinical trial standard operating procedures, protocols, best practices, in real time patient care delivery with a focus on Good Clinical Practices and trial protocol adherence. - Lab testing coordination between client/manufacturer/patient support programs and all Innomar stakeholders involved in the delivery of Innomar services for that lab testing project, as well as remote nurse lab test guidance with process and guidance for different lab test collection services. - Ensuring all lab information is updated and available to the Field Nurses to access and reference. - Post services reporting and billing activities related to the services in close collaboration/oversight by Senior Manager and accounting/BI. - Adherence to the general company processes. - In addition, the Caseworker may also be assigned other duties and tasks as required from time to time. Qualifications - Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education. - A minimum of one (1) year experience in customer service. - Comfortable client facing with customers such as physicians, research coordinators/nurses, Clinical Research Organizations, Laboratory managers, etc. - Experience with Clinical trials and/or laboratory experience or medical field such as roles such as medical secretary, LPN/RPN, trial coordinator, PV experience, works with pharma, etc. - Bilingual (French/English). - Ability to multitask. - Strong attention to detail. - Strong Problem-solving skills. - Experience in the medical and pharmaceutical field is an asset. - Working knowledge of Word, Excel and Outlook. Requirements - Advanced knowledge in medical/pharmaceutical industry. - Working knowledge of Clinical trials and/or laboratory services. - Strong business and financial acumen. - Strong analytical and mathematical skills. - Ability to communicate effectively both orally and in writing. - Effective interpersonal and leadership skills. - Effective organizational skills; with strong attention to detail. - Ability to consistently meet deadlines. - Excellent problem-solving skills; ability to resolve issues effectively and efficiently. - Excellent presentation skills. - Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Traditional offerings like medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness. - Support for working families, which may include: - Backup dependent care - Adoption assistance - Infertility coverage - Family building support - Behavioral health solutions - Paid parental leave - Paid caregiver leave - Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.