Title: Senior Personal Property Adjuster - Field Location:Columbia, South Carolina; Augusta, Georgia; Charlotte, North Carolina Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Columbia, SC- Charlotte, NC or Augusta, GA area. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: - Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. - Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. - Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. - Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. - Maintains accurate, thorough, and current claim file documentation throughout the claims process. - Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. - Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. - Serves as an informal resource for team members. - Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.. What you have: - High School Diploma or General Equivalency Diploma. - 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. - Developing knowledge of residential construction. - Working knowledge of estimating losses using Xactimate or similar tools and platforms. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. - Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. - May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. - Prior advanced knowledge of Xactcontents. - Prior experience handling Contents only in higher severity/complex Large Loss claims - Bachelor's degree - Industry designations such as CPCU, AIC, SCLA - Currently reside within or have the ability to self-relocate within Columbia, SC- Charlotte, NC or Augusta, GA - Currently hold an active Adjuster License - US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: - May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. - May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. - May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. - May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Durchführung von Inbetriebnahmen und Wartungen bei Endkunden • Serviceorientierte Beratung unserer Kund:innen telefonisch und vor Ort zur Sicherung der Kundenzufriedenheit • Unterstützung der Kolleg:innen im technischen Außendienst im erweiterten Umkreis • Übernahme des Pikettdienstes zur schnellen Hilfe für die Kundinnen und Kunden

Role Description Join our dynamic team in San Diego, CA, as an experienced Field Service Technician, where you'll serve as the onsite support for our San Diego location. As the face of our organization, exceptional customer service skills are essential, alongside extensive technical expertise in Windows 11, MS Teams, Cisco VoIP, and MS365. This is a critical role that requires strong technical expertise, excellent communication skills, and the ability to work independently in a fast-paced environment. This position offers opportunities for growth, collaboration, and diverse experiences. - Responsible for managing the delivery of on-site & remote IT services for internal customer accounts spanning multiple locations, focused on a specific sector. - Improve alignment with, and support for, business objectives. - Reduce costs or improve business profits. - Provide accurate forecasts and projections as inputs to the corporate budgeting process. - Increase quality awareness amongst staff. - Achieve efficiencies and cost savings by leveraging centralized shared services and automation. - Help build a business model that enables regional support across organizational boundaries. - Ensure compliance with corporate directives and standards. - Provide visionary leadership to a large, widely dispersed workforce in a rapidly evolving operating environment. - Manage delivery of on-site & remote IT services for internal customers spanning multiple locations (includes reviewing daily backlog, changes and problems). - Assist the Service Delivery Executive with managing service delivery issues, resource management, cost estimates and provide technical direction. - Build strong business partner relationship with customers. - Installs, operates, maintains, repairs and modifies equipment. - Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. - Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. - Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. - May provide onsite training of customer support personnel. Customer interaction will include face to face and over the phone. - Manage performance of projects. - Identify & manage continuous improvement opportunities. Qualifications - High School Diploma and 3 years work experience or equivalent experience. - Associate degree in Computer Science or IT Management with at least 4+ years of experience. Requirements - Secret Clearance (must be able to obtain). - Security+ certification (must be able to obtain). - Excellent communication skills (oral and written). - Excellent organization skills. - Excellent customer relations and customer service skills. - Proven management and leadership skills. - Ability to set priorities, motivate, negotiate, manage performance, collaborate, and coach/mentor. - Problem-solving and analytics. - Basic project management. - Understanding of risk management. - Working knowledge of MS Windows 11, M365 Office applications, MS Teams, and Cisco VoIP phones. - Ability to work independently and as part of a team. - Customer service experience. - Understanding of Windows operating systems. - Understanding of ServiceNow IT management, request, and ticketing system. - Advanced technical troubleshooting skills. - Advanced customer service skills. Benefits - Health, dental, and vision insurance. - Health savings accounts. - 401(k) savings plan. - Disability coverage. - Life and accident insurance. - Employee assistance program. - Legal plan. - Discounts on home, auto, and pet insurance. - Paid time off and paid holidays. - Paid parental, military, bereavement, and applicable federal and state sick leave. - Company recognition program for monetary or non-monetary recognition awards. - Other incentives may be available based on position level and/or job specifics.

Role Description Field Janitors may be required to work night shift and are responsible for cleaning of all common areas of the camp and site, including but not limited to offices, mine dry, shared bathrooms, hallways, outside areas and garbage/recycling disposal. Field Janitors are required to drive company vehicles as part of their daily duties and often required to drive on radio-controlled roads. Responsibilities Include: - Practice safe work procedures and rectify and/or report any safety hazards immediately - Perform daily janitorial duties per camp schedule - Tidy and vacuum or sweep and mop all public areas daily. These areas include, but are not limited to: offices, mine dry, shared bathrooms, hallways, outside areas - Change garbage and recycling bins daily - Thoroughly clean, sanitize and restock shared washrooms daily - Keep all storage areas and cleaning supplies organized and stocked - Report any maintenance or supply issues to supervisor promptly - Assist with other tasks around camp and/or kitchen as needed Qualifications - Class 5 Driver’s License with a clean abstract - Standard First Aid required - Janitorial or housekeeping experience working in a camp or hotel preferred - Must be able to pass a drug and alcohol test prior to employment and work/live in a drug and alcohol free camp environment for up to 4 weeks at a time - Must be able to lift, move, push, pull, and carry up to 50 lbs - Good physical stamina; capable of working long hours on your feet, including bending, crouching and kneeling. This is a physically demanding job - Must be able to live in a remote camp environment for up to 4 weeks with a 2-week break, working up to 12-hour days Personal Attributes & Skills - Must have a strong sense of discretion and honesty - Highly motivated to create a safe, clean and well organized environment for clients and staff - Positive, flexible and professional attitude at all times - Capable of working as part of a closely knit team and able to work independently to complete tasks (self motivated) - Good communication and interpersonal skills, e.g. must be able to communicate clearly on radio-controlled roads while driving - Good organization and time management skills - Reliable, punctual, consistent - Professional image with good personal hygiene