• Побудова та вдосконалення HR-процесів для operations-напряму в компанії. • Запуск HR-ініціатив із вимірюваним впливом на розвиток бізнесу та команди. • Бути драйвером змін у період активного масштабування та зростання компанії. • Побудові та оптимізації процесів управління талантом у операційній команді та взаємодії з віддаленими фахівцями (Moderation, Supply, Support тощо). • Підтримці та розвитку лідерства: коучинг, регулярні 1:1 з менеджерами. • Прийнятті data-driven рішень на основі HR-аналітики та досліджень. • Розробці та реалізації HR-ініціатив, що підсилюють залученість, ефективність і атмосферу командної співпраці. • Управлінні L&D напрямом: виявлення потреб, впровадження навчальних програм, оцінка їх ефективності.

• Serve as a point of contact for employees regarding HR‑related questions and issues. • Foster a positive employee experience by resolving issues promptly and effectively. • Support the development and delivery of employee engagement initiatives. • Co‑lead weekly new‑hire orientation sessions with the People Operations team. • Conduct exit interviews with departing employees and document feedback. • Assist with socialization and engagement programs owned by the HR department. • Support management training programs and coordinate logistics for company‑wide events. • Serve as the primary contact for various HR systems, including the HRIS, rewards and recognition platform, learning management system, and company travel system. • Manage relationships with employee engagement vendors and assist with due diligence and vendor selection processes. • Generate basic HRIS reports and help maintain accurate data across systems. • Assist in implementing and delivering training across multiple HR and professional topics. • Act as a point of contact for the learning management system (Juno Journey). • Support the monitoring and evaluation of training program effectiveness. • Communicate and help administer HR policies and procedures. • Maintain accurate and up‑to‑date employee records. • Conduct audits of HR processes, systems, and documentation to ensure compliance with federal, state, and internal requirements.

• We are seeking a highly skilled and experienced **HCM Cloud Transformation Consultant** to join a dynamic programme team driving a large-scale Human Capital Management (HCM) cloud transformation initiative. • In this role, you will be part of a team focusing on HCM innovation and NextGen AI powered Hire to Retire Solutions in pursuit of enabling world-class workforce operations and experiences. • You will guide our clients through HR Transformation, process redesign and change leveraging HR technology to create an impact on business outcomes. More specifically, the responsibilities of this role include the following areas of expertise: - End-to-end delivery of HCM cloud transformation projects - Collaboration with stakeholders across the business functions to define requirements and ensure alignment with strategic goals. - Providing expert guidance on HCM cloud capabilities, configuration, and best practices. - Driving continuous improvement and innovation in HR processes through both reimagined design experience as well as latest technology. - Managed large cloud HCM Transformation for global and complex organisations across multiple country and multiple module rollouts - HR IT Landscape Design; HR Cloud Vendor Selection; HR Cloud Readiness Assessment; HR Cloud Operations & Support Model Design - Deliver HR TOM and experience-driven HR Process Design including AI Accelerators as part of our HR Cloud implementations (AI in HR Strategy & Use Case Design) - Provide HR Cloud-based Workforce Transformation Advisory from Talent Marketplace solutioning via skill-based organization towards Learning Agility, Upskilling and Reskilling initiatives. - Facilitate HR workshops and craft insightful presentations, providing actionable recommendations. - Contribute to practice development and pre-sales activities to further develop our service offerings, proposals and go-to-market initiatives. Lead teams, fostering an environment of continuous learning and growth.

Role Description As a Training and Development Manager, you will be responsible for leading the training initiatives for all crew members. The manager will design and oversee training programs, assess their effectiveness, and facilitate continuous development to enhance overall crew performance and guest experience. Responsibilities - Responsible for coordinating, facilitating, and conducting HR, Margaritaville Brand, and department training. - Report immediately to Human Resource Director and Hotel Director about any discrepancy or issue encountered regarding training of the crew. - Design and implement training programs for new and existing crew members to ensure they are equipped with the skills and knowledge necessary to deliver exceptional service, uphold safety protocols, and align with the company's brand values. - Work closely with HR Services/Crew Purser team to design and refine processes to ensure a smooth onboarding experience for new crew members. - Coordinate with Shoreside team to develop, implement, and facilitate corporate and brand driven initiatives. - Development and implementation of in-service training based on needs identified by relevant KPIs. - Work with department leaders to identify supplemental training and development opportunities for crew members. - Promote a culture of continuous learning and development. - Design and implement relevant leadership development programs and initiatives to equip onboard leaders with the knowledge and skills to support a positive and effective work environment. - Track training compliance and maintain accurate training records. - Responsible for supervision and assistance of the Crew Engagement Coordinator. - Work closely with Crew Engagement Coordinator and Shoreside teams to maintain effective and timely communication. Qualifications - Minimum 21 years old - Relevant ship experience is preferred - Good level of English language - Formal education in HR, Training & Development, or Business Administration. - Additional coursework or certification in leadership development and instructional design is a plus. - Minimum 3–5 years of experience in HR training, employee engagement, or organizational development. - Experience designing and delivering training programs for diverse, multicultural teams. - Previous experience in hospitality or cruise industry strongly preferred. - Experience managing onboarding processes and compliance tracking. - Strong understanding of HR principles, training methodologies, and adult learning theories. - Knowledge of brand standards and customer service excellence. - Familiarity with LMS platforms and compliance reporting. - Understanding of maritime regulations and safety protocols is a plus. - Excellent presentation and facilitation skills for in-person and virtual training. - Strong organizational and project management skills to coordinate multiple initiatives. - Effective communication and interpersonal skills for engaging crew and leadership. - Ability to design creative and impactful training materials aligned with brand values. - Skilled in data analysis for identifying training needs based on KPIs. - Ability to speak additional languages such as Spanish, French or German preferred. Benefits - Cruise Line founded by former crew member - Embrace the Margaritaville lifestyle and deliver the FUN - Free accommodation, food and Wi-Fi for crew - Industry leading Salaries and Benefits + excellent tips - Focused on Crew Career Progression - Great Crew Recognition Programs and friendly atmosphere - Make Memories combining Work and Travel