System Administrator III
Location
United States
Posted
8 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
System Administrator III
CHSGa
Role Description Join us at CHSGa IT – a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communities. - Provides advanced support and functions as a mentor to lower-level administrators. - Administer and support Microsoft Azure, M365, Server, and Windows platforms. - Administer and support core VMware, Veeam, and Cisco security technologies. - Manages assigned projects and provides timely updates. - Assists with the direction, scoping, and coordination of infrastructure projects. - Responsible for the accurate documentation while maintaining a high degree of confidentiality regarding sensitive information and data pertaining to system security. - Responsible for proactive monitoring of infrastructure performance and utilization, and reports results to the leadership. - Provides a high level of customer service and seeks to build customer relationships. - Assists with the management and monitoring of backup systems, including remediation and documentation of issues. - Where necessary, participates in an after-hours support. - Responsible for an ongoing pursuit of knowledge, necessary to improve the support provided to the System, through formal training, self-motivated informal research on industry related trends and breaking news. - Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication. - Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System. - Performs other duties as necessary to ensure the success of the System. Qualifications - Bachelor’s degree, or 5 years of experience in a related field. - Additional consideration is given to those possessing relevant certifications, such as: - AZ-900: Microsoft Azure Fundamentals - AZ-104: Microsoft Azure Administrator - CompTIA A+ - CompTIA Network+ - CompTIA Security+ - Strong working knowledge of Microsoft Office Suite and Windows desktop operating systems across computing platforms (e.g., laptops, tablets, and desktop computers). - Ability to diagnose and troubleshoot incoming customer requests via phone and e-mail. - Ability to organize and manage multiple requests with frequently conflicting priorities. - An advanced understanding and knowledge of computer, network, and security systems. - Ability to communicate technical concepts to non-technical audiences via phone, email, and an internal ticketing system. Requirements - None. Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. - Ability to write routine reports and correspondence. - Ability to speak effectively before groups of customers or associates of the organization. Mathematical Skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. - The ability to deal with problems involving several concrete variables in standardized situations. Computer Application Skills - This job requires proficiency with the following computer applications: - Microsoft Outlook - Microsoft Excel - Microsoft Word Certificates, Licenses, Registrations - Please see minimum qualifications. Physical Demands - The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. - While performing the duties of this job, the associate is regularly required to sit, talk or hear. - The associate frequently is required to walk. - Use hands to finger, handle or feel and reach with hands and arms. - The associate is occasionally required to stand. - Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Work Environment - The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. - The noise level in the work environment is usually quiet. EEO / M / F / D / V / Drug Free Workplace
Related Guides
Related Categories
Related Job Pages
More System Administrator Jobs
Showcase your Microsoft 365 Skills at Fast-Growing SaaS Company
Cira Apps LimitedCira Apps is an equal opportunity employer.
Role Description Are you looking for the opportunity to advance your technical and customer expertise? Are you results-driven, process-oriented, and enjoy developing relationships? Do you have a track record of helping customers in a Microsoft environment? Cira Apps' mission is to empower business users to access accurate, up-to-date Microsoft 365 contacts and calendars on smartphones. We are looking for Customer Success Representatives to grow our team. Our platforms are focused on B2B contact and calendar management software that works with Microsoft Exchange Online, Google Workspace, and multiple CRMs. Cira Apps is looking for candidates to work remotely/hybrid who have well-developed problem-solving skills and can work both collaboratively and independently. The successful candidate will also: - Demonstrate strong self-management and self-starting skills to balance workload and manage conflicting priorities. - Identify alternative solutions to a problem and decide on the best solution. - Have professional communication skills, be an active listener, and provide superior customer service. - Pursue achievable goals but also be flexible when necessary. - Be curious but have a passion for efficiency in all things. The candidate will need to embrace the concept of being accountable for his or her actions and understand what is necessary to accomplish the work. This is a remote position, but we will strongly consider a hybrid position within the Austin, TX area. You will be responding to email, phone, web chat sessions, and Zoom/Teams support sessions. Most requests are technical support inquiries from existing customers or prospects seeking sales and technical information. After training, you will need to start an eight-hour shift for work during US working hours. Primary Responsibilities: - Answering support calls and, when appropriate, escalate to developers. - Engage with existing and prospective customers via a web-based chat system. - Provide email replies to requests for support or sales information. - Enter and assign customer support tickets using our internal Helpdesk (including summarizing the customer’s issues). - Complete technical administrative duties as required. - Schedule and attend customer support meetings. - Schedule and attend customer demo meetings to demonstrate how our solution works. - Follow-up with customers for existing support tickets to ensure customer success. Qualifications - Technical support experience or Microsoft sales experience. - Microsoft 365. - Exchange Online. - Microsoft Entra ID (Azure AD). - Outlook. - SQL, Exchange Server, and PowerShell experience are a plus. - Professional customer service skills are a requirement. - Outstanding fluency in spoken and written English to interact with customers and staff. - Fluency in another common language would be a plus. Requirements - A reliable, high-speed Internet connection (you may need to request a static IP from your Internet Service Provider). - A reliable and fast computer with 8GB RAM running Windows 10 or later (we will provide the MS Office suite). - Company-provided antivirus/antimalware software will be provided and is a requirement. - A quiet work environment. Company Description Cira Apps is an equal opportunity employer.
• Process access requests, approvals, and role assignments across corporate systems and services. • Maintain least-privilege access policies and follow security best practices. • Manage employee onboarding and offboarding — account creation, access provisioning, device setup, and equipment return. • Conduct regular access audits and review logs for anomalies or policy violations. • Maintain an up-to-date access registry across all systems. • Procure, configure, and distribute laptops, peripherals, and mobile devices. • Troubleshoot and resolve hardware and software issues for employees. • Maintain IT asset inventory — tracking, labeling, and decommissioning equipment. • Support and maintain office network infrastructure (Wi-Fi, switches, printers, VPN). • Provide first-line IT support (helpdesk) for the team. • Configure and prepare workstations for new employees. • Resolve day-to-day IT issues promptly and document solutions. • Manage SaaS accounts and software licenses — provisioning, renewals, and cost tracking. • Maintain and monitor corporate SaaS subscriptions and software licenses. • Track renewal dates and optimize licensing costs. • Analyze subscription usage to identify unused or duplicate licenses. • Communicate with vendors regarding pricing, contract terms, and renewals. • Identify repetitive IT tasks and automate them where possible. • Document IT processes, runbooks, and troubleshooting guides. • Propose and implement improvements to IT processes and tools.
Role Description This is a fast-paced, dynamic IT position. You will work hands-on with the latest technology in multiple client environments while engaging our clients to understand their technology needs and enhance their technology efficiencies. You are a motivated and customer-focused Level II system administrator who supports our clients' Hybrid Cloud Infrastructure. You have hands-on expertise in server/OS, networking, and storage systems, and will play a critical role in supporting multiple client environments. - Install, configure, and maintain servers, network devices, and storage systems following pre-defined processes. - Monitor system performance and make recommendations for improvements. - Implement automation scripts to streamline routine tasks at the direction and support of our engineering department. - Support network infrastructure, including switches, routers, and firewalls. - Assist in implementing network improvements through the direction of the engineering department. - Support storage solutions, ensuring data integrity and availability. - Support regular backups and disaster recovery testing at the direction of the engineering department and know process documentation. - Experience patching various devices with known processes and tools during a patching cycle. - Manage virtual machines, storage accounts, and networking within cloud environments such as AWS, Azure, or GCP. - Support robust IAM policy and security measures within the public cloud. - Build/Maintain detailed documentation of IT systems, configurations, and procedures. - Ensure compliance with organizational policies and industry standards. Qualifications - Proficient with server operating systems (e.g., Windows Server, Linux, VMware). - Strong networking knowledge (e.g., Firewalls, Switches, and Routers). - Experience with storage technologies (e.g., NAS, SAN, backup solutions). - Working experience with Observability tools (e.g., Logic Monitor, RMM). - Familiarity with Scripting tools (e.g., PowerShell, Python). - Working knowledge of cloud platforms (e.g., AWS, Azure, GCP). - Experience working in an MSP multi-tenant environment. - Certifications such as Microsoft Certified: Azure Administrator, CCNA, or VMware VCP. Requirements - Shift Schedule: 12-hour day shift (6:00 AM to 6:00 PM Mountain Time), operating on a 12/7 rotational schedule. - Holiday: Required to work if a holiday lands during your shift; holiday pay includes hours worked plus 8 hours of holiday at your regular hourly rate. - Onboarding and Training Schedule: First 3 weeks will be Monday through Friday 9:00 AM to 5:00 PM Mountain. - Location requirements: Work from home in the United States. Benefits - Estimated Starting Salary/Wage Range: $30.00 - 33.50 hourly, paid on a semi-monthly basis. - Differential Pay: Includes a 10% shift premium for non-standard work schedules. - Four weeks of annual accrued PTO. - Seven paid national holidays. - Medical, dental, vision options. - Company-paid life insurance, short and long-term disability. - Voluntary benefits such as critical illness and accident. - Voluntary Legal Shield and identity theft protection. - Discretionary annual 401k match plan. - Generous employee referral bonus plan. - Employee Assistance Program. - Access to over 90,000+ courses in ADP My Learning. - StandOut employee engagement tools. - Eligible to apply for a Pluralsight license. - Eligible to apply for NexusTek Technical Academy or Leadership Academy. Interview Process - Application and Screening Stage: Submit your application; recruiters will contact you for a 20-minute introductory screening if selected. - Interview Stage: One-hour technical interview with a team member (virtual) and one-hour interview with the hiring manager (virtual). - References: 3 professional references, at least one direct supervisor. - Opportunity for additional conversations with team members.
Role Description TREELAX Partner digitalisiert die Baumpflege. Wir sind ein schnell wachsendes Softwareunternehmen und helfen Fachbetrieben in ganz Deutschland, ihre Abläufe einfacher, effizienter und moderner zu gestalten – mit einer Software, die exklusiv für die Baumpflege entwickelt wurde. Damit unsere Partnerbetriebe im Alltag verlässlich Antworten bekommen und ihre Systeme reibungslos laufen, suchen wir jemanden, der gerne im Hintergrund die Fäden in der Hand hält. Jemanden, der mit Geduld zuhört, mit Sorgfalt arbeitet und Freude daran hat, anderen den Arbeitsalltag leichter zu machen – ob am Telefon, im Chat oder in der Systemkonfiguration. - Richte die Systeme unserer Partnerbetriebe ein: Stammdaten anlegen, Module konfigurieren, Vorlagen vorbereiten. - Sei erste Anlaufstelle im Tagesgeschäft: Beantworte Fragen unserer Partner per WhatsApp, Chat und E-Mail – pragmatisch, freundlich, lösungsorientiert. - Arbeite eng mit dem Schulungsteam zusammen, das dich brieft und die Trainings beim Partner durchführt. - Dokumentiere Lösungen und hilf dabei, unsere Wissensdatenbank weiterzuentwickeln. - Sei die Schnittstelle zur Technik: Bereite Themen für unser Entwicklerteam auf und halte alle Beteiligten auf dem Laufenden. - Denke mit: Wo wiederholen sich Fragen? Was lässt sich vereinfachen? Bringe Verbesserungsvorschläge ein. Qualifications - Berufserfahrung – idealerweise mit Bezug zu Software/ERP-Systemen oder zur Baumpflege. - Sorgfalt und Verlässlichkeit: Wenn du etwas übernimmst, läuft es – ohne dass jemand nachfragen muss. - Freude an Kundenkommunikation: Geduldig, hörst zu und erklärst Dinge auf Augenhöhe. - Mindestens 2 Jahre Erfahrung mit digitalen Geschäftsanwendungen – idealerweise ERP, CRM oder Buchhaltungssoftware. - Strukturiertes Denken: Analysierst Prozesse, dokumentierst sauber und findest dich in komplexen Systemen schnell zurecht. - Schnelle Reaktionsfähigkeit im Support – maximale Antwortzeit von 24 Stunden (Mo–Fr). - Gutes Englisch ist hilfreich für die Abstimmung mit unserem internationalen Entwicklerteam, aber kein Muss. Benefits - 100% Remote: Arbeite, wo du am produktivsten bist – in ganz Europa. - Vollzeit oder Halbtags möglich – durchgängige Erreichbarkeit für unsere Partner. - Faire Vergütung, die zu deiner Erfahrung passt. - Nah dran am Handwerk: Arbeite mit echten Menschen und Betrieben. - Ein motiviertes, kleines Team, das Qualität, Offenheit und gegenseitiges Vertrauen lebt. - Langfristige Perspektive: Wir suchen jemanden, der mit uns wächst und Verantwortung übernimmt.
