• Own product direction and execution for key areas of the Caramel Dealer platform • Improve dealer workflows across financing applications, paperwork, title, resubmissions, operational handoffs, and transaction completion • Identify and prioritize opportunities to increase dealer adoption, retention, transaction completion, and operational efficiency • Translate dealer pain points into clear product plans • Partner closely with Engineering, Design, Dealer Services, Operations, and Business teams • Communicate product direction, tradeoffs, risks, and outcomes clearly to cross-functional partners

• Lead the launch of new products guided by market intelligence, customer feedback, and opportunity size • Participate in customer calls and engage with internal stakeholders to understand "jobs to be done," using these insights to shape and prioritize the product roadmap • Maintain a strong understanding of the competitive landscape and evolving customer needs, including how businesses manage cashflow, while driving adoption and achieving business targets • Partner closely with Sales to gather feedback and support go-to-market efforts; represent the product externally and deliver thought leadership • Identify new data, partner, and integration opportunities to enhance cashflow capabilities and drive product growth and revenue • Collaborate across multiple functions, business units, and partners to grow and protect the business

• Design a system to automatically track every inbound referral • Map and redesign the end-to-end journey for every channel type based on patient journey • Partner with Technology and marketing to architect the platform layer • Define and enforce experience design standards • Own the business strategy and experience design for all inbound and outbound channels • Lead the strategic design and operational blueprint for PM Pediatrics' hospital partnerships

• Seek user feedback (qualitative and quantitative) to understand how customers engage and benefit from the product. • Support customer discovery efforts (working alongside senior leadership). • Understand and prioritize quality issues across use cases that are applicable to the product. • Assist a more senior PM in developing initiatives and prioritization in a clear, actionable format for the team. • Collaborate daily with members of the product team(s) and actively contribute ideas during brainstorms. • Work to understand overall Product strategy and direction and how it relates to the team(s). • Seek exposure to product innovation case studies and processes. • Build relationships across teams to efficiently get work done. • Articulate the company’s objectives and how they relate to specific Product initiatives. • Work closely with Taulia Product Owners to align Product Development Roadmaps (including but not limited to business requirements, success criteria, prioritization, and dependencies). • Ensure delivery of end-to-end solutions, including but not limited to sales enablement, customer support, compliance, and operations. • Manage go-to-market planning and execution.