PM Pediatric Care logo
PM Pediatric Care

Revolutionizing the way healthcare is delivered to babies, children, and young adults.

Senior Director, Product Management – Patient Experience

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 501-1,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$200K - $250K / year

Seniority

Senior

Postgraduate Degree10 yrs expEnglish

Job Description

Senior Director, Product Management – Patient Experience

PM Pediatric Care

• Design a system to automatically track every inbound referral • Map and redesign the end-to-end journey for every channel type based on patient journey • Partner with Technology and marketing to architect the platform layer • Define and enforce experience design standards • Own the business strategy and experience design for all inbound and outbound channels • Lead the strategic design and operational blueprint for PM Pediatrics' hospital partnerships

Job Requirements

  • 10–15 years of progressive experience in product design, product management, or digital health innovation
  • 4–5 years at the Director or Sr Director level in a healthcare or behavioral health setting
  • Hands-on expertise with HubSpot CRM
  • Working knowledge of eClinicalWorks (eCW) or equivalent EHR platform
  • Proven track record building and scaling multi-channel referral management systems
  • Masters degree in Business, Healthcare Administration, Marketing, Health Informatics, Computer Science, or a related field
  • Familiarity with healthcare marketing compliance including HIPAA

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development

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