• Own company’s paid social strategy, optimization, audience targeting, performance reporting and budget management across LinkedIn, X, Facebook, Instagram, YouTube and Truth Social • Manage day-to-day organic social media operations for assigned business segment, ensuring content aligns with enterprise brand standards and business priorities • Coordinate and partner with broader External Communications team and Creative Services to develop compelling, channel-specific copy and creative assets • Monitor all social channels for engagement opportunities, audience insights and potential business risks • Track, analyze and report campaign and channel performance, providing actionable recommendations to internal stakeholders • Stay current on social media platform updates, algorithm changes, paid advertising best practices and emerging trends in B2B, B2G and defense industry social media

• Resolve customer inquiries related to payments, inventory, funding, banking, and general concerns • Provide support across phone, email, and chat channels • Escalate and document issues appropriately • Partner with Shared Services teams to identify solutions and perform root cause analysis • Navigate multiple systems efficiently in a fast-paced environment • Assist with process improvements and knowledgebase updates • Meet Quality Assurance and performance expectations • Prioritize tasks effectively while maintaining accuracy • Build strong relationships with dealerships, leadership, and cross-functional teams

• Lead the planning and execution of communications schedule capturing marketing campaigns across multiple channels • Develop, write, and manage high-quality content including social media posts, email newsletters, blog articles, website copy, and editorial submissions • Oversee the creation and execution of ATI’s social media strategy • Drive the creation and execution of targeted email campaigns • Take the lead in coordinating efforts between internal departments • Support the oversight of ATI’s brand usage across all internal and external communications • Regularly analyze marketing campaign results, website traffic, and social media metrics • Develop and produce sales collateral, presentations, press releases, case studies, and other materials

• Reporting to the Executive Vice President, Communications and Public Affairs, this role requires exceptional leadership and negotiation skills, in-depth experience with government relations, and a passion for developing and leading creative communications strategies. • Key responsibilities include oversight of multiple communications portfolios, driving awareness of the JCCs, directing of content development and communications planning, advancing the JCC’s digital content strategy and digital media profile along with proactive and reactive media relations strategies and issues management. • Continuously learning global industry trends and creative, innovative communication strategies and practices are also expected, as is razor-sharp strategic advice. • The successful candidate will have already established government relationships and be an exceptional problem-solver when faced with competing priorities, complexity, and ambiguity. • They must understand the complexities of government, the political arena and how to collaborate with a purpose to elevate communications to a new and creative level. • They will be able to build and foster strategic, collaborative relationships with a diverse range of internal and external partners. • They are passionate about creating mechanisms for feedback and developing key performance indicators, tracking progress, continuously seeking improvement opportunities, and regularly reporting on the status of the communications strategy and operational plans. • The Director, Communications JCC leads a team of communications professionals in implementing long-term communications strategies and projects, including developing comprehensive strategic plans, creative content for online and print, managing multiple websites and channels, special events, marketing and branding, media relations, and providing guidance and advice to divisions of family practice, and other partners and audiences.