Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. As a Senior Designer on our team, you’ll help shape the future of healthcare and infuse design excellence into every Ro touchpoint. At Ro, Senior Designers are multidisciplinary craftspeople and creative thinkers who tackle conceptual challenges and maintain a high level of craft in their design work. Your role will be focused on creating iterative and net new performance-driven paid social work across various platforms that bring our brand to life. You’ll join a team of creative craftspeople passionate about making a difference in healthcare — we’re all about building authentic empathy for our users, never assuming their experiences, and boldly presenting the truth. All while caring for every single pixel. We’re looking for someone who’s ready to build a brand and design work that empowers folks to make proactive, informed decisions about their health and who believes design can play a key role in making clinically sound health info accessible to all. What You'll Do: - [CONVERSION] You’ll be focused on great paid social creative that converts. You will concept and create visually captivating paid social content (static, video, GIF, etc.) that drives conversion and user engagement while communicating our brand messaging. Your work will be measured against metric goals such as CTR, CVR, and CAC. - [DATA-BASED DESIGN] You'll be responsible for brainstorming and creating a high volume of new ad concepts to drive outsized account performance. You’ll leverage performance insights and growth metrics to spot patterns, distill insights, and create hypotheses for future creative iteration. - [PROCESS+SCALING] You’ll own paid social workstreams, leveraging learnings to create templates and frameworks to work more efficiently, infusing the Ro growth ecosystem with fresh, brand-aligned creative. You’ll partner with a conceptual copywriter to introduce new ways to stretch our brand. - [UP TO DATE WITH TRENDS] You’ll be engaged with the latest design and social media trends, technologies (AI), and industry best practices to improve the effectiveness of creative deliverables. You’ll partner with a conceptual copywriter to introduce new and relevant ways to express ourselves on Meta, TikTok, and more. - [EXECUTION + COLLABORATION] You’ll work to bring ideas from concept to execution independently and collaboratively, creating and iterating on a high volume of creative quickly. - At times, you’ll partner with external partners and freelancers. What You'll Bring: - You understand and have experience designing against key performance metrics like click-through rate (CTR), conversion rate (CVR), and CAC. You have a demonstrated history of executing work that contributes to and exceeds key business goals. You value results as much as you value best-in-class design. - Your portfolio showcases clear examples of direct response marketing, ideally including strong paid social ad video and static assets as well as iterative testing examples. - You have excellent visual design craft, with stylistic breadth, attention to detail, and an obsession for pixels. - You’ve designed game-changing work that showcases a strong foundation of type, space, form, color, and visual hierarchy. - You are skilled with Figma, AfterEffects/Premiere, Photoshop, and Illustrator. You also have a strong working knowledge of advertising fundamentals and a passion for learning about new platforms and technologies. - You have extensive experience creating dynamic, engaging short-form content tailored to platform-specific formats (Instagram, TikTok, YouTube, etc.) with a strong understanding of transitions, motion graphics, and sound editing. - You’ve played an integral role in launching effective, stunning paid social work. You naturally ideate multiple concepts and directions without losing sight of business and user goals, leading to expert execution built upon discerning insights. - You live and breathe social media, and you understand the nuances of what content performs best on each platform. You may have experience with content creation. - You have great perseverance and an iron-clad work ethic. You roll up your sleeves to do whatever needs to be done. - 5-7 years experience in a relevant role. The target base salary for this position ranges from $109,700 to $130,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co. See our California Privacy Policy here.

Role Description Senior Designers are both master-level designers and skilled storytellers that use design to bring ideas to life. They are driven experts with a passion for making premium, ground-breaking work and a commitment to fostering the talents of the employees they collaborate with. They are fearless executors that elevate the work into uncharted creative territories without hesitation. They’re fundamentalists when it comes to digital design, but approach projects with rational and innovative mindsets, always mindful of how it looks and how it works. Senior Designers are ready for hands-on projects at every stage of the life cycle, including: - Brainstorming creative concepts with the project team - Developing original campaigns - Participating in client presentations - Ensuring deadlines are met - Producing functional prototypes and assets all the way to launch Conceptually speaking, Senior Designers have a well-established process for concept development including: - Building visual presentations - Creating storyboards and prototypes to show solutions and context to peers, leadership, and clients Executionally speaking, Senior Designers at Hook can confidently execute and scale their concepts, lending expert-level technical skills and knowledge of the digital production process to pixel-perfect client delivery, on time and on spec. This is a fully remote role, but please be aware that most of the team and our client are based on the West Coast. You must be comfortable working around PST business hours. Qualifications - 5+ years of cutting edge digital creative work - Expert-level understanding of design that spans typography and layout, campaign generation, brand identity, and social campaigns - Experience in a fast-paced agency environment, with case studies demonstrating experience working on recognizable brands - Expertise in communicating brand narratives through storyboards/styleframes, illustration, or a combination thereof - Experience developing novel concepts for motion design - Strong visual design capabilities, with a proven record leading animation projects alongside animators - Experience creating novel brand identity systems or expanding existing brand guidelines - Outstanding communication and presentation skills - Strong proficiency of Figma, Photoshop, and Illustrator - Knowledge of emerging interactive design trends (Knowledge of After Effects and Cinema 4D a plus) - Active user of AI image generation tools - Enthusiastically curious about finding ways to collaborate with evolving AI tools - A willingness to share skills and knowledge with more junior team members Requirements - Execute and manage original, persuasive, conceptual and visually compelling design work in line with agency standards - Lead projects with a focus on storytelling through motion design - Work with Creative Directors and Design Directors to ensure design work exceeds client expectations - Maintain and promote an internal awareness of industry design trends and standards with a strong focus on processes and tools - Inspire a positive creative culture by projecting a sense of ownership that elevates the standards and quality of all work achieved by the Design department - Demonstrate an ability to juggle multiple projects at the same time while maintaining clear vision of priorities - Set an example for more junior design staff toward the goal of accelerating skill progression in a culture of collaboration Benefits - Health and dental insurance - Matching 401k - Paid vacation and holidays - Remote first organization with a “work from wherever (within the US)” approach

• Produce and maintain electrical drawing packages for modular containerized data centers: single-line diagrams, panel schedules, equipment layouts, grounding plans, raceway and cable tray routing, conduit schedules, nameplate/label schedules, and details. • Work from engineer-provided redlines, sketches, and load calculations to produce issue-ready drawings on Armada title blocks and drawing standards. • Maintain drawing standards: layer conventions, block libraries, symbol libraries, title blocks, and revision control across multiple product variants. • Coordinate with mechanical, structural, controls, and fire protection drafters/designers to resolve interdisciplinary conflicts — routing, clearances, penetrations — before drawings are released. • Assemble and manage submittal packages for review: vendor cut sheets, redline markups, and response documents. • Incorporate redlines from reviewers (internal and external), manage revision clouds, and maintain a clean revision history. • Produce as-built drawings from field markups after commissioning. • Support the engineering team with takeoffs: cable lengths, conduit quantities, breaker counts, and bill-of-material extracts from the drawings.

• Support the development and application of brand identity assets including typography, color systems, iconography, and graphic elements. Continuously ensuring consistency across every touchpoint is a must. • Assist in the creation of original graphic design assets for use across campaigns, packaging, and brand moments. • Contribute to brand documentation and style guide maintenance, helping the team keep visual standards current and accessible. • Assist in the design of web pages, landing pages, and digital UI elements in Figma, working in close collaboration with the broader creative and product teams. • Support UX-informed design decisions by referencing brand standards and contributing to a consistent, on-brand digital experience. • Help QA live design implementations against approved comps, flagging inconsistencies and visual discrepancies. • Design social media assets across platforms—including static posts, stories, and ad creative. • Contribute to email design by building template layouts and visual modules in collaboration with the marketing team. • Support rapid-turnaround content production for campaigns, product launches, and brand moments as needed. • Create lightweight animations and motion graphics for social media and digital placements using After Effects or equivalent Adobe tools. • Assist in translating static creative concepts into animated assets that extend campaign reach and engagement. • Support the development of motion templates for repeatable use across channels.