• Install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. • Contribute to delivering excellent service for sophisticated analytical and scientific instruments. • Work with customers across research, industrial, and healthcare settings. • Opportunities to work with advanced technology while contributing to scientific advancement and innovation.

• Support secure launch, development, and commercial introduction of new aerospace products. • Diagnose and resolve product quality and application issues through on-site observation, data analysis, and hands-on troubleshooting across multiple product systems. • Assemble, operate, maintain, and manage aerospace application equipment and related inventory. • Develop, document, and communicate corrective actions, procedures, and technical findings to internal teams and customers. • Deliver comprehensive, independent customer training (in-house and on-site) across Commercial, General Aviation, and Military product segments; contribute to Aerospace Academy course development and instruction. • Collaborate with customers on new engineering specifications and provide advanced technical support to internal service teams. • Maintain accurate project, customer, and travel records within the PPG Aerospace CRM system.

• Establishes and continually develops productive customer relations • Diagnoses and completes complex repairs at customer site • Performs preventative maintenance activities on power generation products in the field • Completes required documentation, such as service worksheets and timesheets • Completes training in line with skill and business requirements • Maintains service vehicle and tools for cleanliness and proper operation • Ensure adherence to all relevant Health Safety & Environmental policies

• Work closely with customers at the product concept and design level • Ensure that the customer has the necessary information to facilitate design-in of power semiconductor products • Develop close relationships with customers and sales reps to enhance company image and competitiveness • Uncover new application opportunities • Coordinate product qualifications for customers in a timely and efficient manner • Conduct on-site product application seminars and training for key customers, sales reps, and distributors • Maintain and update the New Product Opportunity (NBO)/Top Opportunities reports monthly • Coordinate regional trips with the RSM • Coordinate with Quality Assurance teams regarding product quality issues • Provide technical feedback for new product development • Provide internal Littelfuse training as required • Schedule monthly conference calls with the Product Marketing Team and Regional management