Best-in-class fulfillment solution for ecommerce brands.
Solutions Architect I
Location
Alabama + 33 moreAll locations: Alabama | Arizona | California | Colorado | Florida | Idaho | Illinois | Iowa | Kansas | Kentucky | Louisiana | Maine | Nevada | New Hampshire | New Jersey | New York | North Carolina | Ohio | Oklahoma | Oregon | Massachusetts | Michigan | Minnesota | Missouri | Pennsylvania | Rhode Island | South Carolina | Tennessee | Texas | Utah | Vermont | Virginia | Washington | Wisconsin
Posted
51 days ago
Salary
$95K - $110K / year
Seniority
Senior
Job Description
Solutions Architect I
ShipBob, Inc.
• Support our sales team for custom integration build outs for large merchants. • Researching upstream APIs and systems, and building ERDs (entity relationship diagrams), including field mapping. • Build RFPs (request for proposal) for custom work needed for customers to send to SI partners. • Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers for roll out across our existing and future customer base. • Interface directly with customers to collect user requirements and system documentation. • Project managing integrations alongside our SI partners, including keeping internal stakeholders well informed. • Leverage resources available - SI (systems integrator) partners, internal ShipBob engineers, technical support, and sales engineering - to get projects done on time and on budget. • Ensure quality recommendations on architecture by building intimacy with upstream systems (e.g. Netsuite) and ShipBob’s API. • Other duties/responsibilities as necessary.
Job Requirements
- 3+ years experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management).
- 3+ years experience with integration development, APIs or IPaaS systems.
- An established track record of driving cross-functional organizational alignment across groups such as Engineering, Sales, Marketing, Operations and Support.
- Outstanding analytical and decision making skills that provide structure to complex and ambiguous situations.
- Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization.
- Ecommerce experience and shipping/logistics experience is a plus.
Benefits
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
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