Nasuni

Senior Enterprise Business Systems Engineer US Remote The Role We're hiring a Senior Enterprise Business Systems Engineer to develop, integrate, and optimize the platforms that power Nasuni's Go-to-Market operations. Salesforce is the core CRM. You'll work across Salesforce and a modern GTM technology ecosystem — including platforms like HubSpot, Workato, Fivetran, and Snowflake — to build solutions that are scalable, well-engineered, and ready for what comes next. What comes next is a shift toward headless, automation-centered CRM — composable, API-first, and designed for the agentic era. We're moving beyond monolithic CRM toward an intelligent, event-driven GTM platform where autonomous agents, real-time data flows, and human decision-makers work together. You'll be a key engineer building that future. This role is for someone who sees CRM not as a record system but as the nerve center of a modern revenue engine. What You'll Do Salesforce Development - Develop andmaintain scalable solutions using Apex, Lightning Web Components, Salesforce Flow, Platform Events, and APIs. - Build towarda composable CRM model — decoupling business logic from UI, favoring APIs and events, and enabling agentic workflows across the GTM stack. - Reduce technical debt, improve performance, and enforce engineering best practices across the platform. Integrations & Automation - Collaborate with integration engineers to design and build connections between Salesforce and the broader GTM ecosystem usingWorkato, REST APIs, webhooks, and platform events. - Develop andmaintain Salesforce-side integration patterns — event-driven triggers, API endpoints, data mapping, and error handling — that support enterprise-grade reliability. - Partner on automation workflows that span multiple platforms, contributing CRMexpertise to cross-functional integration initiatives. GTM Technology Ecosystem Support and develop integrations across a modern revenue technology stack, including Salesforce, HubSpot, Fivetran, Workato, and Snowflake — as well as tools like Gong, Clari, 6sense, Qualified, Gainsight, Outreach, LeanData, and others. - Partner with Revenue Operations, Marketing Operations, and Customer Success to keep tools optimized, data flowing cleanly, and reportingtrustworthy. - Contribute CRM and platformexpertise as new tools are evaluated, onboarded, and integrated into the stack. Data & SQL - Write andoptimize SQL queries for data analysis, reporting validation, troubleshooting, and data quality investigations related to CRM and GTM systems. - Collaborate with the data warehousing team on Snowflake integrations, ensuring CRM and GTM data flows cleanly into the warehouse for reporting, attribution, and BI. - Support data governance initiatives — deduplication, enrichment, and lifecycle management — across the CRM and GTM ecosystem. Delivery & Operations - Own technical delivery from design through deployment. Write specs, test plans, anddeployment runbooks. - Troubleshoot production issues and drive root cause analysis. - Manage CI/CD pipelines and deployment automation using Gearset and Git. - Mentor fellow developers through code reviews and technical guidance. AI & Automation - Use AI-assisted development tools to accelerate engineering whilemaintaining code quality and ownership. - Identifyopportunities for AI-enabled automation — agentic workflows, intelligent routing, predictive operations — with appropriate governance. - Contribute to Nasuni's vision of an agentic GTM platform where AI agents augment routine revenue operations. Qualifications Must Have - 7+ years in enterprise application engineering, including 5+ years of Salesforce development. - Deep hands-on experience with Salesforce Sales Cloud, Service Cloud, CPQ, and Experience Cloud. - Strong Apex, LWC, Salesforce Flow, and Salesforce API skills. - Experience designing and supporting integrations between Salesforce and other SaaS platforms in a GTM ecosystem. - SQL proficiency — comfortable writing queries for data analysis, troubleshooting, and reporting validation. - Experience with REST APIs, event-driven integrations, webhooks, auth protocols, and data sync patterns. - CI/CD and Git-based development (Gearset or similar). - Salesforce Platform Developer I + Administrator certifications. - Bachelor's in CS, IS, or equivalent professional experience. Preferred - Experience with Workato or comparable iPaaS platforms (recipes, connectors, error handling, API management). - Experience with Snowflake, Fivetran, dbt, or modern cloud data warehouse ecosystems. - HubSpot integration experience, especially with Salesforce and downstream GTM systems. - Platform Developer II, Platform App Builder, or comparable certifications. - Familiarity with revenue intelligence, intent data, customer success, or sales engagement platforms. - Experience with headless, API-first, or composable CRM modernization and a passion for AI-enabled workflow automation — agentic patterns, prompt-driven automations, AI-assisted decision flows. - Track record of mentoring developers and guiding technical initiatives at high-growth SaaS companies. Where We're Headed We're building toward a next-generation GTM platform: - Headless CRM — decoupling the user experience from the underlying platform so teams can interact with CRM data without being confined to a single application's UI. - Composable integration — iPaaS, cloud data platforms, and intelligent middleware stitching best-of-breed tools into a unified revenue operating system. - Agentic workflows — AI agents connected through Model Context Protocols (MCPs) that can eliminate greywork and accelerate productivity and growth. - Event-driven data where it matters — selectively replacing batch syncs with real-time patterns in the parts of the stack where latency has a measurable business impact. - Data activation — applying mindful, thoughtful governance to our data; understanding its lifecycle, supporting curation and definitions; creating integrations and automations that are optimized for scale and value. If you want to shape what CRM becomes — not just maintain what it is today — this is the role. About Nasuni. Nasuni is the leading hybrid cloud storage solution that powers business growth with effortless scalability, built-in security, and fast edge performance using a unique cloud-native architecture. The Nasuni File Data Platform delivers operational excellence by consolidating NAS and backup, eliminating data silos, and making management easy and flexible without changes to apps or workflows. Its built-in security offers proactive defense and rapid recovery, lowering organization’s risk from the detrimental effects of ransomware attacks and other disasters. Synchronized access to file data everywhere ensures user productivity by supporting remote and hybrid work. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include: - Best in class employee onboarding and training - "Take What You Need” paid time off policy - Comprehensive health, dental and vision plans - Company-paid life and disability insurance - 401(k) and Roth IRA retirement plan - Generous employee referral bonuses - Flexible remote work policy - 10 Paid Holidays - Wide array of wellbeing offerings - Pre-tax savings accounts with company contributions - Great team culture and social activities - Collaborative workspaces - Free on-site fitness centers and stocked kitchens in select office locations - Professional development resources Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location. To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Role Description Nasuni is seeking a motivated, resilient, and commercially sharp Commercial Account Executive to join our Commercial Sales team remote out of the Southern California Region. This role is focused on net-new customer acquisition, pipeline creation, and revenue growth across commercial and mid-market accounts. - Identify high-value prospects, qualify customer needs, build pipeline, and close new business. - Connect Nasuni’s value to customer challenges across cloud storage, file data management, backup, recovery, data protection, and hybrid cloud infrastructure. - Collaborate closely with channel partners, cloud alliance partners, inside sales, marketing, and sales leadership. - Own day-to-day commercial sales execution for an assigned territory or account segment. - Manage prospecting, qualification, discovery, partner engagement, pipeline progression, forecasting, and deal closure. - Balance independent hunting with collaborative selling across Nasuni’s partner ecosystem and internal go-to-market teams. Qualifications - 3-5 years of quota-carrying B2B sales experience, preferably after success in an SDR, BDR, or Senior SDR role. - Demonstrated ability to prospect, qualify, manage pipeline, and close new business. - Strong communication, discovery, presentation, objection-handling, and negotiation skills. - Experience using Salesforce or a similar CRM to manage opportunities and forecast accurately. - Strong organization, follow-through, resilience, and comfort with high activity levels. Requirements - Experience selling SaaS, cloud, storage, backup, recovery, cybersecurity, data infrastructure, networking, virtualization, or enterprise IT solutions. - Exposure to channel-assisted selling through VARs, systems integrators, or cloud alliances. - Familiarity with partners such as CDW, SHI, Insight, WWT, Trace3, Presidio, AWS, Microsoft, or Google Cloud. - Experience using AI tools for sales research, account planning, message development, or workflow efficiency with appropriate review and validation. Benefits - Best in class employee onboarding and training. - “Take What You Need” paid time off policy. - Comprehensive health, dental and vision plans. - Company-paid life and disability insurance. - 401(k) and Roth IRA retirement plan. - Generous employee referral bonuses. - Flexible remote work policy. - 10 paid holidays. - Wide array of wellbeing offerings. - Pre-tax savings accounts with company contributions. - An Employee Assistance Program to help deal with life’s difficulties and stressors. - Great team culture and social activities. - Collaborative workspaces. - Free on-site fitness centers and stocked kitchens in select office locations. - Professional development resources.

ABOUT THE ROLE The Security Engineer II - Cloud & Vulnerability Management is a key contributor to Nasuni's Information Security program, focused on protecting our hybrid and multi-cloud infrastructure through strong asset visibility, vulnerability management, and endpoint security. This role has a clear owner in the asset and vulnerability space: you will manage and operate the tools and workflows that keep our cloud, on-premises, and endpoint environments understood, assessed, and hardened. You will work within a well-supported security team that includes a dedicated SecOps function (handling the bulk of day-to-day detection and incident response) Your focus is on the engineering and operational work that keeps our infrastructure posture healthy and measurable, with meaningful incident response responsibilities when your expertise is relevant. Participation in an on-call rotation is required. Level and Scope This role is responsible for executing and continuously improving vulnerability management, asset visibility, and cloud security processes. The Security Engineer II works independently within defined areas of ownership while partnering with senior security team members on broader security strategy and program evolution. WHAT YOU WILL DO Asset & Vulnerability Management - Own day-to-day execution of Nasuni's vulnerability management processes and tooling across cloud infrastructure (Wiz), on-premises and network assets (Rapid7), while contributing to ongoing program improvements. - Support the maintenance of a current, accurate asset inventory across cloud workloads, physical infrastructure, network devices, and employee endpoints. - Manage the full vulnerability lifecycle, including identification, triage, prioritization, remediation coordination, and validation. - Partner with Engineering, SRE, and IT/Infrastructure teams to drive remediation activities. - Produce clear, actionable vulnerability reporting for Engineering and IT/Infrastructure stakeholders and security leadership. - Track remediation SLAs, identify patterns in recurring weaknesses, and recommend systemic improvements to reduce exposure. - Contribute to patch management coordination efforts and support secure configuration baseline reviews across key asset classes. - Maintain visibility and inventory accuracy across cloud, endpoint, network, and infrastructure assets in partnership with IT/Infrastructure teams. Cloud and Infrastructure Security - Monitor cloud security posture via Wiz across AWS, Azure, and GCP environments — identifying misconfigurations, high-risk exposures, and policy violations. - Support secure configuration of cloud workloads, network controls, IAM, and infrastructure components in collaboration with engineering and SRE teams. - Identify and escalate configuration drift, excessive permissions, and security gaps in cloud infrastructure. - Provide security input on infrastructure changes and support security reviews as needed. Incident Response - Support security incidents where infrastructure, asset, or vulnerability context is needed. - Independently manage and investigate moderate-severity security incidents within your domain; conduct root cause analysis and contribute to post-incident reviews. - Maintain and improve documentation and runbooks for asset, vulnerability, and endpoint-related incident response procedures. - Support additional incident response efforts as needed. Compliance and Documentation - Support internal and external evidence collection and control documentation for within your areas of ownership. - Maintain accurate records of scanning activity, remediation outcomes, and asset coverage for audit readiness. - Contribute to security awareness initiatives and help communicate security expectations around patch and configuration hygiene to engineering teams. Growth and Collaboration - Share knowledge and support team development through collaboration and peer guidance. - Identify operational gaps and recommend practical improvements to strengthen security posture and program effectiveness. - Leverage AI-assisted tools to improve security analysis, vulnerability triage, reporting, and operational workflows while validating outputs and maintaining accountability for decisions. Expected Impact - Improve visibility across cloud and infrastructure assets. - Support timely vulnerability remediation against established SLAs. - Improve vulnerability reporting quality and stakeholder actionability. - Reduce recurring findings through operational improvements and stronger configuration hygiene. WHAT YOU WILL BRING Experience - 3–6 years of experience in security engineering, cloud security, vulnerability management, or a closely related role. - Hands-on experience managing vulnerability scanning or asset management programs in a cloud or hybrid environment. - Experience coordinating remediation efforts across Engineering, Infrastructure and/or IT teams. - Experience prioritizing vulnerabilities using risk-based methodologies and business context. - Experience using AI-enabled tools to improve operational efficiency, analysis, investigation, or reporting while applying appropriate validation and security controls. Skills - Experience with cloud security platforms, ideally including Wiz or a comparable CSPM tool; familiarity with AWS, Azure, or GCP security fundamentals. - Hands-on experience with vulnerability management tools such as Rapid7 InsightVM, Qualys, Tenable, or equivalent. - Working knowledge of network protocols, network security fundamentals, and infrastructure security concepts (TCP/IP, firewall logic, segmentation). - Familiarity with secure configuration standards such as CIS Benchmarks and common vulnerability frameworks (CVSS, CVE). - Strong written and verbal communication skills. Able to translate vulnerability findings into clear, prioritized guidance for cross-functional partners. - Ownership mindset: you follow through on commitments, track your own work, and raise blockers early. - Collaborative and reliable partner across engineering, IT/infrastructure, and security teams. Education and Certifications - Bachelor's degree in Information Security, Computer Science, or a related field; or equivalent practical experience. - Certifications preferred: CompTIA Security+, AWS Security Specialty, CySA+, or equivalent. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include: - Best in class employee onboarding and training - "Take What You Need” paid time off policy - Comprehensive health, dental and vision plans - Company-paid life and disability insurance - 401(k) and Roth IRA retirement plan - Generous employee referral bonuses - Flexible remote work policy - 10 Paid Holidays - Wide array of wellbeing offerings - Pre-tax savings accounts with company contributions - Great team culture and social activities - Collaborative workspaces - Free on-site fitness centers and stocked kitchens in select office locations - Professional development resources Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location. To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

THE OPPORTUNITY We are looking for a Principal Security Architect to serve as the principal security architecture authority responsible for defining, governing, and evolving security architecture standards across Nasuni's SaaS platform and engineering organization. The Principal Security Architect will influence security outcomes across multiple engineering organizations and serve as a key partner to executive leadership in shaping the future security posture of Nasuni's cloud-native platform. This is a senior individual contributor role reporting directly to the CISO, with broad influence across product, engineering, and infrastructure teams. You will set architectural standards, lead complex security design efforts, define our DevSecOps and cloud-native security posture, and serve as a trusted partner to engineering and product leadership. This role serves as the final architecture authority for security design standards, security architecture reviews, and security exception recommendations, ensuring consistency across product and platform engineering initiatives. WHAT YOU WILL DO Define and Own Secure Cloud-Native Architecture - Design and enforce security reference architectures for Nasuni's multi-cloud SaaS platform across AWS, Azure, and GCP, covering areas like workload identity, network segmentation, tenant isolation, encryption standards, and blast radius containment. - Embed security controls directly into Infrastructure as Code, CI/CD pipelines, and cloud control planes using a security-as-code approach, making guardrails preventative by default, not detective after the fact. - Own the evolution of API security patterns, service-to-service authentication, secrets management, and authorization boundaries across our SaaS architecture. - Define and own lifecycle of security reference architectures, reusable security patterns, and architecture standards adopted across engineering teams. Lead Product and Application Security - Lead the security architecture review process, providing architectural guidance, governance decisions, and risk-based exception recommendations for critical engineering initiatives. - Partner with product and engineering teams as the authoritative security SME throughout the software development lifecycle, from design and threat modeling through code review, testing, and deployment. - Lead threat modeling and security design reviews for complex product features, API integrations, and infrastructure changes. - Drive consistency of SAST/DAST tooling, dependency scanning, and secure SDLC practices across engineering teams. - Define and govern application security standards including input validation, authentication, authorization, and data protection patterns. - Lead or oversee penetration testing programs and responsible vulnerability disclosure processes. Architect for AI Security and Governance - Design and review secure architectures for AI-enabled product capabilities, including LLM workflows, RAG pipelines, agentic systems, and Model Context Protocol integrations, with rigorous controls for tenant isolation, prompt safety, data ingestion, authorization boundaries, and output auditability. - Partner with Engineering, Product, Legal, and GRC teams to define governance controls for AI-enabled product capabilities and third-party AI technologies incorporated into Nasuni's SaaS platform. - Evaluate emerging AI-driven security capabilities and guide responsible adoption to strengthen detection, response, and secure development workflows. Own Cross-functional Security Efforts - Define and evolve Nasuni's long-term security architecture strategy, translating business, product, and technology objectives into scalable security capabilities and architectural roadmaps. - Provide final architectural guidance on security trade-offs involving platform scalability, customer experience, operational complexity, and risk tolerance. - Lead risk-based architecture trade-off discussions across security, privacy, usability, and delivery velocity — documenting decisions clearly so teams can move with confidence. - Institutionalize automated architecture assurance through policy-as-code, static analysis, and runtime controls that continuously validate Zero Trust principles and internal standards. - Serve as a trusted technical advisor to engineering leadership, translating complex security risk into actionable architectural guidance. Build Security Architecture Capability - Establish security architecture practices that scale across engineering organizations. - Mentor senior engineers and security practitioners in secure design and architectural thinking. - Create reusable standards, design patterns, threat models, and engineering guidance that improve security outcomes across multiple teams. - Raise architectural maturity through education, governance, and technical leadership. WHAT YOU WILL BRING Experience - Progressive experience in security engineering, architecture, or related technical disciplines. - Demonstrated experience in product security, application security, or platform security within a SaaS or cloud-native software company. - Track record of leading complex cross-functional security initiatives and influencing engineering culture without direct authority. - Demonstrated ownership of security architecture standards and governance processes used across multiple engineering teams or product organizations. Technical Depth - Deep expertise in multi-cloud security architecture across AWS, Azure, and GCP - including cloud-native IAM, network security, workload identity, and cloud control plane security. - Strong command of secure SDLC practices, DevSecOps principles, and security-as-code tooling (OPA, Checkov, Semgrep, or equivalent). - Proficiency in container and Kubernetes security, secrets management, and infrastructure hardening. - Experience assessing and mitigating security risks associated with AI-enabled architectures, including LLMs, RAG pipelines, agentic systems, and third-party AI services. - Experience authoring security standards, reference architectures, threat models, architecture decision records, or equivalent governance artifacts. Frameworks and Compliance - Working knowledge of SOC 2 Type II and ISO 27001 requirements and how they translate into architectural controls, or experience partnering with GRC teams to meet such requirements. - Familiarity with security frameworks including NIST CSF, OWASP, and CWE Top 25. - Experience conducting or facilitating threat modeling (STRIDE, PASTA, or equivalent). Communication and Leadership - Ability to explain complex security architecture decisions and trade-offs clearly to both technical and non-technical audiences, including executive leadership. - Strong written communication skills for producing architecture blueprints, decision records, and security standards documentation. - A collaborative, low-ego approach, you build shared understanding and earn trust through expertise and consistency. AI Mindset - You actively use AI tools in your daily work and can articulate where they help, where they introduce risk, and what guardrails you apply. - You understand the implications of non-human identity and agentic systems, and can apply practical governance strategies to reduce associated risk. Education and Certifications - Bachelor's degree in Computer Science, Information Security, Engineering, or a related field, or equivalent practical experience. - Relevant certifications preferred: CISSP, CCSP, AWS Security Specialty, Azure Security Engineer, CSSLP, or SABSA. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include: - Best in class employee onboarding and training - "Take What You Need” paid time off policy - Comprehensive health, dental and vision plans - Company-paid life and disability insurance - 401(k) and Roth IRA retirement plan - Generous employee referral bonuses - Flexible remote work policy - 10 Paid Holidays - Wide array of wellbeing offerings - Pre-tax savings accounts with company contributions - Great team culture and social activities - Collaborative workspaces - Free on-site fitness centers and stocked kitchens in select office locations - Professional development resources Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location. To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Solution Engineer / Technical Specialist (Resilio Team) Location: EAST Coast — United States - remote Role Overview Nasuni is expanding its platform capabilities through the acquisition of Resilio, a leader in real-time data movement and edge data synchronization. This role sits on the Resilio team within Nasuni, supporting customers with high-performance, distributed data workflows across hybrid and edge environments. We are hiring a Solution Engineer to drive technical success across the pre-sales cycle—owning product demonstrations, proof-of-concepts, and technical validation for customers evaluating Resilio-powered solutions. This role is ideal for someone who: - Thrives in customer-facing technical environments - Can translate complex infrastructure into clear business value - Enjoys hands-on deployment, troubleshooting, and solution design This role is not for candidates who prefer purely internal or support-only roles without direct customer engagement. Level & Scope Definition - Owns the technical win in the sales cycle for mid-market and enterprise opportunities - Operates independently across multiple deals with moderate complexity - Leads POCs, demos, and deployment validation with customers - Partners closely with Sales, Product, and Customer Success - Provides solution-level guidance, not product roadmap ownership - Focus is execution with influence, not strategic territory ownership Responsibilities - Lead technical discovery conversations to understand customer data architecture, workflows, and constraints - Design and deliver tailored product demonstrations and proof-of-concepts (POCs) using Resilio technology - Guide customers through installation, configuration, and deployment in hybrid and cloud environments - Advise on best practices for: - Distributed data synchronization - Network and storage architecture - Performance optimization and scalability - Partner with Account Executives to progress deals and remove technical blockers - Collaborate with Customer Success to ensure smooth transition from pre-sales to post-sales - Use scripting (e.g., PowerShell) and automation tools to accelerate deployments and troubleshooting - Apply AI-assisted tools (where appropriate) to improve demo preparation, troubleshooting efficiency, and customer insights - Represent Nasuni and the Resilio platform at customer meetings, events, and technical workshops - Contribute to technical documentation, enablement content, and reusable demo assets Qualifications Must-Have Qualifications - 7–9+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical roles - Hands-on experience deploying and supporting distributed systems, storage, or data infrastructure solutions - Strong knowledge of: - Networking fundamentals (VPNs, subnets, firewalls) - Storage systems and performance considerations - Experience with Windows, Linux, and cloud environments (Azure preferred) - Ability to independently run technical demos, POCs, and customer deployments - Experience using scripting (e.g., PowerShell, CLI tools) for troubleshooting or automation - Strong communication skills with ability to explain technical concepts to diverse audiences Preferred Qualifications - Experience with data replication, synchronization, or edge data technologies - Familiarity with Azure infrastructure and automation services - Experience supporting enterprise or mid-market customers in pre-sales cycles - Exposure to AI-assisted tools for workflow efficiency (e.g., automation, diagnostics, or content generation) Ideal Qualifications - Experience in high-performance data transfer or real-time data orchestration platforms - Background in hybrid cloud or edge computing architectures - Proven track record influencing technical wins in complex sales cycles - Experience creating reusable demo environments or automation frameworks Experience Guidelines - 7–9+ years total experience in technical roles - 3–5+ years in customer-facing (Sales Engineering or similar) roles - Demonstrated experience working across multiple concurrent customer engagements What is Nasuni? About Nasuni Nasuni delivers the world’s best NAS solution, built for the cloud, ready for AI. Our cloud-native File Data Platform helps enterprises manage, protect, and activate unstructured data with effortless scalability, built-in security, and fast edge performance. By consolidating NAS and backup, Nasuni eliminates data silos and simplifies global file management without changing apps or workflows. Our platform provides secure, synchronized access from anywhere—powering productivity for hybrid workforces and ensuring fast recovery from ransomware or disaster. Guided by our leadership principles—Unify to Win, Innovate to Lead, and Level Up to Scale—Nasuni is creating the foundation for how modern businesses store, use, and unlock the value of their data in the age of AI. Join us and help shape the future of enterprise data. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the world. Benefits packages vary by geography, but generally include: - Take-What-You-Need paid time off - Comprehensive health, dental, and vision plans - HSA and FSA Plans - Life and disability insurance - 401K Retirement plan and match - Generous employee referral bonuses Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Commercial Account ExecutiveLocation: Boston Seaport, MA — Hybrid, 3 days onsite / or remote in the Pacific Northwest Role OverviewNasuni is seeking a motivated, resilient, and commercially sharp Commercial Account Executive to join our Commercial Sales team in Boston Seaport or remote in the Pacific Northwest. This role is focused on net-new customer acquisition, pipeline creation, and revenue growth across commercial and mid-market accounts. You will identify high-value prospects, qualify customer needs, build pipeline, and close new business by clearly connecting Nasuni’s value to customer challenges across cloud storage, file data management, backup, recovery, data protection, and hybrid cloud infrastructure. You will also collaborate closely with channel partners, cloud alliance partners, inside sales, marketing, and sales leadership to create and advance opportunities. This role is a strong fit for someone who has progressed from SDR, Senior SDR, or early AE responsibilities into quota-carrying sales and is ready to build a career in commercial SaaS infrastructure sales. It is not designed for someone seeking a passive inbound sales role or a primarily account management-focused position. Level & Scope DefinitionIn this role, you will own day-to-day commercial sales execution for an assigned territory or account segment. You will manage prospecting, qualification, discovery, partner engagement, pipeline progression, forecasting, and deal closure, with coaching and support from sales leadership on larger or more complex opportunities. Success requires disciplined activity, strong qualification judgment, accurate CRM hygiene, and the ability to translate technical value into clear business outcomes. You will balance independent hunting with collaborative selling across Nasuni’s partner ecosystem and internal go-to-market teams. Responsibilities - Build and manage a healthy pipeline, targeting at least 3X assigned quota. - Prospect into commercial and mid-market accounts through calls, email, LinkedIn, partner engagement, events, and targeted account research. - Qualify opportunities by identifying business pain, technical fit, decision process, urgency, competition, and budget. - Present Nasuni’s cloud-native file data platform and hybrid cloud storage value proposition to prospects and partners. - Partner with VARs and solution providers such as CDW, SHI, Insight, WWT, Trace3, Presidio, and cloud alliance partners including AWS, Microsoft, and Google. - Develop relationships with champions, technical influencers, economic buyers, and channel stakeholders. - Use Salesforce to maintain accurate pipeline, next steps, deal risks, forecast updates, and activity tracking. - Apply AI-enabled tools responsibly to improve account research, message personalization, call preparation, meeting summaries, and pipeline organization while validating accuracy and protecting confidential information. - Collaborate onsite with the Boston Seaport sales team, inside sales, channel, alliances, marketing, and sales leadership. - Deliver consistent new-logo revenue contribution and measurable pipeline growth. QualificationsMust-Have - 1–3 years of quota-carrying B2B sales experience, preferably after success in an SDR, BDR, or Senior SDR role. - Demonstrated ability to prospect, qualify, manage pipeline, and close new business. - Strong communication, discovery, presentation, objection-handling, and negotiation skills. - Experience using Salesforce or a similar CRM to manage opportunities and forecast accurately. - Strong organization, follow-through, resilience, and comfort with high activity levels. - Ability to work onsite in Boston Seaport 3 days per week. Preferred - Experience selling SaaS, cloud, storage, backup, recovery, cybersecurity, data infrastructure, networking, virtualization, or enterprise IT solutions. - Exposure to channel-assisted selling through VARs, systems integrators, or cloud alliances. - Familiarity with partners such as CDW, SHI, Insight, WWT, Trace3, Presidio, AWS, Microsoft, or Google Cloud. - Experience using AI tools for sales research, account planning, message development, or workflow efficiency with appropriate review and validation. Ideal - Proven success creating net-new pipeline in commercial or mid-market accounts. - Strong curiosity about cloud infrastructure, unstructured data, AI-ready data platforms, and enterprise IT modernization. - A clear hunter mentality with measurable examples of quota attainment, partner leverage, and disciplined sales execution. About Nasuni: Nasuni is the leading hybrid cloud storage solution that powers business growth with effortless scalability, built-in security, and fast edge performance using a unique cloud-native architecture. The Nasuni File Data Platform delivers operational excellence by consolidating NAS and backup, eliminating data silos, and making management easy and flexible without changes to apps or workflows. Its built-in security offers proactive defense and rapid recovery, lowering organization’s risk from the detrimental effects of ransomware attacks and other disasters. Synchronized access to file data everywhere ensures user productivity by supporting remote and hybrid work. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include: - Best in class employee onboarding and training - “Take What You Need” paid time off policy - Comprehensive health, dental and vision plans - Company-paid life and disability insurance - 401(k) and Roth IRA retirement plan - Generous employee referral bonuses - Flexible remote work policy - 10 paid holidays - Wide array of wellbeing offerings - Pre-tax savings accounts with company contributions - An Employee Assistance Program to help deal with life’s difficulties and stressors - Great team culture and social activities - Collaborative workspaces - Free on-site fitness centers and stocked kitchens in select office locations - Professional development resources Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location. To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Senior Solutions Engineer (Strategic Accounts) Location: US Remote or Boston Role Overview The Senior Solutions Engineer partners with Sales to design, position, and prove the value of Nasuni’s cloud-native file data platform for enterprise customers. You will own the technical sales cycle—from discovery through proof-of-concept to deal close—helping customers modernize storage, simplify infrastructure, and activate unstructured data for AI and business outcomes. This role is ideal for someone who thrives in complex enterprise environments, enjoys translating deep technical concepts into business value, and wants direct impact on pipeline growth and revenue. Level & Scope Definition - Own technical strategy across assigned territories and accounts - Lead discovery, solution design, and POCs for enterprise deals - Influence deal progression and technical win strategy - Partner closely with Account Executives, Product, and Customer Success - Mentor junior engineers and contribute to technical field best practices - Balance execution (customer-facing) with emerging leadership (mentorship, enablement) Responsibilities - Lead technical discovery to uncover customer requirements, risks, and success criteria - Design and present scalable solutions across cloud storage, backup, DR, and security - Deliver tailored product demonstrations aligned to customer environments - Own and execute Proof of Concepts (POCs) to validate technical and business value - Translate technical capabilities into clear business outcomes for stakeholders - Partner with Sales to progress pipeline and accelerate deal closure - Contribute to RFPs, proposals, and technical validation processes - Document customer interactions, architectures, and outcomes in Salesforce - Provide field feedback to Product and Engineering to influence roadmap - Leverage AI tools to improve demo customization, discovery insights, and sales efficiency Qualifications Must-Have - 8–12+ years in pre-sales, solutions engineering, or technical consulting - Experience supporting enterprise storage, cloud, or infrastructure solutions - Strong knowledge of NAS (SMB/NFS), Active Directory, virtualization, and Linux - Experience with AWS, Azure, or GCP (storage, backup, DR concepts) - Proven ability to run POCs and support complex technical sales cycles - Strong communication skills across technical and business audiences Preferred - Experience with data migration or hybrid cloud storage platforms - Prior experience supporting multi-rep territories or enterprise segments - Familiarity with security, ransomware protection, or compliance solutions Ideal - Cloud certification (AWS, Azure, GCP) - Experience influencing deal strategy and technical win plans - Exposure to AI-assisted workflows (demo automation, discovery insights, or sales tooling) Experience Guidelines - 8–12+ years total experience - 5+ years in pre-sales or customer-facing technical roles - Experience supporting enterprise or upper mid-market deals About Nasuni Nasuni is the unstructured data foundation for enterprise teams—and the AI that supports them. We manage, protect, and activate the world’s unstructured data so organizations can work smarter, spend wisely, and create safely without limits. As a Vista-backed SaaS data infrastructure company, Nasuni is transforming how enterprises manage file data with a next-generation, AI-ready platform. Why Work Here (US Remote) At Nasuni, you’ll operate at the intersection of cloud infrastructure, enterprise data, and AI readiness. Backed by Vista Equity Partners, we combine high-growth execution with access to a global software ecosystem. You’ll work on complex customer challenges, partner with experienced sales and technical teams, and directly influence how enterprises modernize and activate their data for the future. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Enterprise Account Executive – Mid Atlantic Region Location: Mid Atlantic (Field-Based) Department: Enterprise Sales Type: Full-Time Role OverviewNasuni is seeking an Enterprise Account Executive to drive new logo acquisition and expansion across a defined Mid Atlantic territory. This role is ideal for a high-performing seller who excels in complex enterprise sales, builds pipeline proactively, closes six-figure deals, and works effectively within a partner-driven ecosystem. You will sell a cloud-native platform that modernizes legacy file storage infrastructure, helping enterprises improve resilience, reduce costs, and enable AI-ready data environments. This role is best suited for sellers who: - Thrive in technical, infrastructure-focused sales - Can generate pipeline independently while leveraging partners - Own full-cycle execution and consistently achieve quota It is not a fit for candidates who depend primarily on inbound leads or have only sold transactional or mid-market deals. Scope - Own an enterprise territory with a ~$1.5M ARR quota - Manage the full sales cycle from prospecting through expansion - Operate in a partner-influenced model, with roughly 50% of pipeline influenced by AWS, Microsoft, and VAR partners - Lead multi-threaded sales cycles involving 5–10+ stakeholders across IT, infrastructure, and business teams - Balance day-to-day execution with territory and account planning - Collaborate cross-functionally with Sales Engineering, Channel, Marketing, and Customer Success Responsibilities - Generate and close new business across enterprise accounts in the territory - Build and maintain qualified pipeline through outbound prospecting, partner co-selling, and marketing-generated opportunities - Lead complex sales cycles by identifying customer challenges such as ransomware, cost, performance, and AI readiness, and aligning solutions to business outcomes - Develop account strategies to land new customers and expand existing accounts - Partner closely with hyperscalers, channel partners, and VARs - Drive deal execution across stakeholder management, procurement, and negotiations - Accurately forecast pipeline and revenue - Use AI-enabled tools to improve pipeline quality, deal velocity, and account research QualificationsMust-Have - 7–12 years of B2B sales experience - 4+ years closing enterprise deals with 5+ stakeholders and average deal sizes of $100K+ ACV - Consistent success against $1M+ ARR quotas - Experience selling cloud infrastructure, storage, data platforms, backup/DR, or similar technologies - Proven ability to generate pipeline through outbound and partner channels - Experience managing complex sales cycles of 6+ months - Strong ability to communicate ROI and business value Preferred - Experience in partner-led or partner-influenced sales environments - Background competing against legacy storage vendors such as NetApp or Dell EMC - Familiarity with ransomware recovery, file systems, or unstructured data environments - Experience with structured sales methodologies such as MEDDPICC - Experience using AI tools for prospecting, deal strategy, or forecasting Ideal - Track record of closing $250K–$1M+ ACV deals - Experience co-selling with AWS, Azure, or GCP field teams - Success building or scaling a territory with limited existing pipeline - Proven land-and-expand success in enterprise accounts - Clear examples of using AI tools to improve conversion and deal velocity Experience Guidelines - 7–12 years total B2B sales experience - 4–8 years in complex, quota-carrying enterprise sales roles - Experience managing 6–12 month, multi-stakeholder sales cycles - Background in cloud, infrastructure, data, or storage-related solutions Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include: • Best in class employee onboarding and training • "Take What You Need” paid time off policy • Comprehensive health, dental and vision plans • Company-paid life and disability insurance • 401(k) and Roth IRA retirement plan • Generous employee referral bonuses • Flexible remote work policy • 10 Paid Holidays • Wide array of wellbeing offerings • Pre-tax savings accounts with company contributions • Great team culture and social activities • Collaborative workspaces • Free on-site fitness centers and stocked kitchens in select office locations • Professional development resources Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location. To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Senior IT Systems EngineerLocation: UK Remote - Occasional Onsite Office in London (Paddington) Role OverviewNasuni is hiring a Senior IT Systems Engineer to own and continuously improve the core systems that power our internal IT environment. This role sits between traditional systems administration and infrastructure engineering—focused on building, optimizing, and scaling critical IT platforms such as identity, endpoint management, and collaboration tools. You will be responsible for the performance, reliability, and evolution of systems including Okta, Jamf/Intune, Atlassian (Jira/Confluence), and core SaaS platforms. This is a hands-on engineering role—not a support function—focused on improving how systems operate at scale. This role is ideal for engineers who enjoy working behind the scenes to strengthen systems, automate workflows, reduce vulnerabilities, and improve how IT platforms function across a distributed organization. This role is not for candidates who prefer purely support-based work or limited ownership environments. Level & Scope Definition - Own day-to-day engineering and improvement of core IT systems (identity, MDM, SaaS tools) - Operate with high autonomy across IT, Security, and Infrastructure teams - Act as backup support for cloud infrastructure (AWS, Azure, GCP) - Focus on continuous improvement, system hardening, and scalability - Balance hands-on execution (~70%) with system design and planning (~30%) Responsibilities - Own and improve core IT systems (Okta, Jamf, Intune, Atlassian stack) - Manage endpoint systems including device provisioning, patching, and application deployment - Drive system improvements to reduce vulnerabilities and improve performance - Automate workflows across IT systems using scripting and AI-assisted tools - Support consolidation and integration of new systems from acquisitions (e.g., Resilio) - Lead migration efforts (e.g., Google Workspace to M365, GitHub and cloud tools integration) - Partner with Security to identify and remediate vulnerabilities across systems - Act as backup for infrastructure operations across AWS, Azure, and GCP - Improve scalability and reliability of IT systems supporting a distributed workforce - Leverage AI tools to accelerate system analysis, documentation, and automation QualificationsMust-Have - 5–8+ years in IT Systems Engineering or similar backend IT role - Hands-on ownership of identity platforms (Okta) and MDM tools (Jamf, Intune) - Experience managing SaaS tools (Atlassian, collaboration platforms) - Strong experience with endpoint management, patching, and system hardening - Experience in SaaS or high-growth environments - Strong understanding of security, vulnerabilities, and access control Preferred - Experience supporting system migrations or post-acquisition integration - Exposure to cloud infrastructure (AWS, Azure, GCP) - Scripting experience (PowerShell, Python) - Experience managing distributed or global workforce systems Ideal - Owned IT systems in a fast-scaling SaaS company - Reduced vulnerabilities or improved system performance at scale - Experience integrating large sets of tools (50–100+) - Experience using AI tools to automate IT workflows or system analysis Experience Guidelines - 5–8+ years total experience - 3+ years owning identity, MDM, or SaaS systems - Experience supporting environments with 500+ users or distributed teams About Nasuni & Why Work Here (UK Remote)Nasuni is the unstructured data foundation for enterprise teams—and the AI that supports them. We manage, protect, and activate the world’s unstructured data so organizations can work smarter, spend wisely, and create safely without limits. As a Vista-backed SaaS data infrastructure company, Nasuni is transforming how enterprises manage file data with a next-generation, AI-ready platform. As part of our UK Remote team, you’ll play a critical role in strengthening the systems that power a global workforce. You’ll work on high-impact initiatives—from improving core IT platforms to integrating new systems—while helping scale a modern, AI-ready IT environment. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the UK.  Benefits packages generally include: - 25 days of PTO for full-time employees plus 10 holidays - Incentive stock options - Robust, company-paid private Medical and Dental benefit plans - An Employee Assistance Program to help with life’s difficulties and stressors - Substantial Death In Service and Income Protection (disability) insurance - Pension Plan with company match with salary exchange option - Generous employee referral bonuses - Professional development resources - Brand new, modern office space with great, public transit-accessible location in Paddington with lounge, bike storage, phone booths, café, rooftop terrace, lockers, kitchens and break-out spaces - Great team culture and social activities - Best in class employee onboarding and training - Professional development resources Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Technical Account Manager Location: US Remote Role Overview Nasuni is seeking a Technical Account Manager (TAM) to support a portfolio of enterprise customers by driving adoption, platform health, and long-term success. You will act as the primary technical point of contact, helping customers optimize their use of Nasuni’s cloud file data platform across hybrid and cloud environments. This role is ideal for someone who enjoys solving technical challenges, building strong customer relationships, and working across infrastructure technologies. You will partner closely with Customer Success, Support, and Engineering to ensure customers achieve measurable outcomes. This is not a purely strategic or sales-led role—success comes from hands-on engagement, proactive execution, and technical credibility. Level & Scope Definition - Owns execution and outcomes for a defined customer portfolio - Operates with moderate autonomy, escalating complex risks when needed - Focuses on adoption, optimization, and issue resolution - Collaborates cross-functionally but does not own company-wide strategy Responsibilities - Serve as the primary technical contact for assigned customers - Conduct regular technical reviews, health checks, and adoption planning - Monitor platform usage and proactively identify risks or optimization opportunities - Troubleshoot and coordinate resolution of technical issues with Support and Engineering - Guide customers on best practices across storage, cloud, and file system environments - Support onboarding, migrations, and expansion use cases - Track and manage customer issues, action items, and feature requests - Communicate product updates, security alerts, and roadmap-relevant changes - Identify opportunities to improve customer workflows using automation and AI-assisted analysis (e.g., telemetry insights, anomaly detection, operational efficiency tools) Qualifications Must-Have - 4–7 years in a customer-facing technical role (TAM, Support Engineer, Solutions Engineer) - Experience with enterprise infrastructure (storage, networking, or cloud) - Working knowledge of CIFS/SMB, NFS, Active Directory - Experience supporting customer environments and troubleshooting issues - Strong communication skills with technical stakeholders Preferred - Experience with AWS, Azure, or GCP - Exposure to virtualization (VMware/ESX) - Familiarity with Linux administration - Experience using tools like Salesforce, Jira, Gainsight Ideal - Experience supporting file storage or data infrastructure platforms - Managed multiple customer accounts simultaneously - Exposure to AI-driven operational tools or automation workflows Experience Guidelines - 4–7 years total experience - 2–4 years in customer-facing technical roles - Prior TAM experience helpful but not required About Nasuni & Why Work Here (US Remote) Nasuni is the unstructured data foundation for enterprise teams—and the AI that supports them. As a Vista-backed SaaS data infrastructure company, we help organizations manage, protect, and activate massive volumes of file data across hybrid and cloud environments. Our platform transforms traditional file storage into a unified, scalable, and AI-ready data layer—enabling global collaboration, resilience, and intelligent automation. As a US Remote team member, you’ll work in a high-ownership environment with strong cross-functional collaboration. You’ll solve real customer challenges at enterprise scale while building expertise across cloud, storage, and AI-enabled operations. If you enjoy hands-on problem solving, continuous learning, and delivering measurable customer outcomes, Nasuni offers meaningful growth and impact. Why work at Nasuni? As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include: - Best in class employee onboarding and training - "Take What You Need” paid time off policy - Comprehensive health, dental and vision plans - Company-paid life and disability insurance - 401(k) and Roth IRA retirement plan - Generous employee referral bonuses - Flexible remote work policy - 10 Paid Holidays - Wide array of wellbeing offerings - Pre-tax savings accounts with company contributions - Great team culture and social activities - Collaborative workspaces - Free on-site fitness centers and stocked kitchens in select office locations - Professional development resources Compensation Transparency: In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location. To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.