Role Description We are seeking a Patient Registration Specialist who is passionate about delivering an exceptional patient experience and thrives in a dynamic, non-traditional telemedicine environment. In this crucial role, you will be the welcoming voice of Form Health for our new patients, acting as the primary driver of the initial enrollment journey. You will guide patients seamlessly through the earliest stages of their care, providing high-touch support to help them complete initial enrollment tasks and navigate the onboarding process. You'll work directly with patients over the phone to ensure they are set up for success, excelling at managing a high volume of calls and tasks independently to ensure a frictionless start to their weight loss journey with Form Health. This is a full-time, remote opportunity where your ability to be metrics-driven will directly contribute to our efficiency and growth. What You Will Do - Inbound Engagement & Enrollment Support: Act as the primary point of contact for new patients via phone and email. Provide clear guidance and elevated support as they complete all required initial enrollment steps, explaining program requirements and the value of Form Health. - Onboarding & Progress Management: Proactively support patients in completing their initial enrollment tasks within the Core platform. Track patient progress to reduce "drop-off" during the sign-up phase, ensuring those who start via the app move forward to the eligibility review phase. - High-Volume Registration & Setup by Phone: Efficiently register and onboard a high volume of new patients primarily by phone. Collect essential information such as insurance details and ID cards, answer questions about the program and requirements, verify that patients meet initial enrollment requirements, and set up patient charts in our electronic medical record system (EMR). - Insurance Verification: Verify patient insurance information to confirm active coverage and eligibility for Form Health programs. - Engagement & Proactive Outreach: Perform consistent outreach to encourage new patients to complete outstanding onboarding steps. - Operational Improvement: Offer valuable feedback and communicate patient experiences to internal teams (e.g., Product, Engineering, Marketing) to help improve our operational tools. Qualifications - At least two years of inbound phone experience in a fast-paced healthcare setting, patient enrollment, or high-volume customer service role. - A proven ability to manage a high volume of tasks independently while maintaining a focus on efficient workflows and enrollment targets. - Excellent verbal and written communication skills, with the ability to effectively convey information clearly and empathetically to diverse patient populations. - The ability to remain calm and professional while working through challenging calls or technical hurdles with patients. - Proficient computer skills, with the ability to quickly adapt to evolving technologies and proficiency in various platforms (e.g., Slack, Google Workspace, EMR systems like Elation, or custom-built enrollment platforms). - An empathetic and patient approach when working with individuals from diverse backgrounds and varying levels of technical comfort. - A proactive mindset, demonstrating adaptability and creative problem-solving abilities when faced with challenges. Benefits - Competitive salary and equity in a high growth start-up. - Comprehensive health benefits (medical, dental, vision). - 401k program. - Flexible work schedules and paid time off. - Paid parental leave. Base Annual Salary $47,840 — $52,000 USD

Role Description As a Support Specialist on the Creator Commission & Analytics Support team, you will play a critical role in supporting creators and internal teams by delivering fast, accurate, and thoughtful support related to creator earnings, tracking, and collaboration payments. This role requires a strong analytical mindset, exceptional attention to detail, and an understanding of affiliate marketing platforms and how they operate. - Respond to creator commission, analytics, and payment-related tickets from internal and external stakeholders in a timely manner - Research and resolve creator concerns related to commission tracking, collaboration payments, payout eligibility, and reporting discrepancies - Investigate affiliate tracking issues and identify root causes across platforms and systems - Review and analyze creator performance and commission data to validate payment accuracy - Serve as a subject matter expert (SME) on creator commissions, affiliate tracking, and collaboration payments - Collaborate cross-functionally with product, finance, partnerships, and account management teams to resolve complex issues - Clearly communicate platform processes, payment timelines, and troubleshooting steps to creators and internal partners - Create and maintain internal documentation and knowledge base resources related to creator support workflows - Proactively identify opportunities to improve processes, efficiency, and customer satisfaction - Provide peer coaching and support to help develop other Support Specialists Qualifications - Bachelor’s degree in Computer Science, Advertising, Business, Communications, or equivalent experience - 3+ years of experience managing technical questions and support issues in a SaaS environment - Strong analytical skills with a data-driven mindset - Experience communicating technical concepts to non-technical audiences - Experience troubleshooting financial and platform-related bugs - Experience working within defined SLAs - Basic understanding of digital marketing technologies - Familiarity with social media and influencer marketing - Curious and driven to explore and solve problems - Empathetic and client-focused - Strong client advocate with a passion for delivering exceptional experiences - Excellent organizational and analytical skills with strong technical acumen - Strong verbal and written communication skills - Creative problem-solver with the ability to troubleshoot technical issues - Ability to work both independently and collaboratively - Comfortable interacting with a diverse group of stakeholders, including brands, consumers, creators, executives, and team members - Willingness to provide and receive candid, constructive feedback - A mindset focused on seizing opportunities and moving with urgency - Dedication to fierce prioritization and operational excellence - Adaptability to a dynamic, fast-moving environment - A growth mindset and openness to feedback Benefits - The opportunity to be part of the leading global company in creator commerce - A remote-first, productivity-first environment - Competitive compensation and benefits package to meet the needs of you and your family - 401(k) with LTK company matching - Medical Insurance, Vision Insurance, Dental Insurance - Paid Maternity Leave and Paid Paternity Leave - Summer Fridays and Flexible PTO

Role Description - Review contract billing events for proper entry in SFDC against customer contract. - Track any pending contractual issues, billing issues, or pending invoices and work with other departments to make the necessary corrections. - Manage and action daily review of the SFDC Case Management System. - Assist with manually correcting invoices and credits as needed. - Respond to a variety of account related questions quickly and accurately via phone and email. - Process new sales orders timely and accurately. - Perform account audits and make adjustments when needed; pay close attention to detail. - Accurately fulfill member requests to account changes in a timely manner. This includes license adjustments, module adjustments, location adds, cancellations, account restructures, invoice requests, etc. - Adhere to all confidentiality and compliance regulations, including HIPAA. Qualifications - Associate’s degree or equivalent combination of education and experience. - 5+ years relevant professional level work experience. - Advanced MS Office skills required (Outlook, Excel, Word, etc.). - Ability to work in multiple accounting software systems such as Salesforce and Sage Intacct. - Ability to identify process improvement opportunities and recommendations. - Experience with Salesforce. - Ability to work 8:30 AM - 5 PM PST. Requirements - Experience reviewing contract terms and customer quotes preferred. - Experience reconciling customer invoices to customer contracts preferred. - 5+ years of experience in a high volume, high intensity environment preferred. Benefits - Ample Time Off for fun and rest. - Work from nearly anywhere in the US. - WFH supply budget. - Time Off to make an impact through volunteering. - Multiple Employee Resource Groups (ERGs). - Health, Dental, Vision, 401k, HSA, and many other benefits. Company Description Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

Role Description OceanX is seeking an APAC Science Partnerships Specialist to support the organization’s work across Science, Education, Partnerships, and Missions throughout the Asia-Pacific region. This role will coordinate and facilitate partnerships, research activities, workshops, logistics, documentation, and regional program implementation in support of OceanX’s broader mission and strategic priorities across APAC. The Specialist will serve as a key coordination point between internal teams and external stakeholders, including government agencies, universities, NGOs, and scientific partners, supporting regional initiatives that advance OceanX’s mission in the region. Note: While the role will work closely with the OceanX team in support of OceanX initiatives, it will be formally employed and managed by a third-party staffing partner. Position Location: This is a remote position open to professionals legally authorized to work in Indonesia. Duties and Responsibilities - Regional Strategy and Engagement - Support engagement with government ministries, regional research agencies, and local NGOs to advance OceanX programs in Southeast Asia. - Facilitate meetings, workshops, and stakeholder dialogues to strengthen partnerships and program alignment. - Assist in identifying and tracking regional priorities, opportunities, and constraints to inform the development of OceanX’s program strategy. - Monitor policy and scientific developments relevant to OceanX’s mission, providing updates and insights to internal teams. - Research and Data Support - Collect, compile, and analyze data relevant to OceanX’s programs, including environmental, policy, and scientific datasets. - Support the preparation of reports, briefs, and presentation materials for internal and external stakeholders. - Contribute to research on ecosystem services, conservation initiatives, and regional environmental priorities. - Program Implementation and Administration - Support expedition and project planning, including logistics, documentation, and coordination with internal teams and external partners. - Track regional program progress, assist with monitoring and reporting, and help maintain accurate records of initiatives, partnerships, and commitments. - Assist in organizing events, workshops, and knowledge-sharing forums with multi-stakeholder participants. - Support internal coordination across Science, Education, Missions, Media, Partnerships, Legal, and Operations teams. - Willingness for travel, primarily within the region and to the vessel. - Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration. - Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases. - Additional duties as assigned. Qualifications - Bachelor’s degree in environmental science, policy, economics, or a related field. - At least three (3) years of experience in environmental research, policy, or program coordination. - Demonstrated experience engaging with government agencies, NGOs, and local stakeholders. - Strong organizational and project management skills with keen attention to detail. - Experience collecting, analyzing, and synthesizing information to support program implementation and decision-making. - Experience supporting multi-stakeholder or regional environmental initiatives preferred. - Familiarity with ocean, water, or climate-related programs in Southeast Asia preferred. - Experience contributing to long-term environmental or scientific initiatives preferred. Personal Attributes - Determined, resourceful and practical. An independent, self-starter, with a “roll up your sleeves” attitude and strong work ethic. - Agility, with a track record of getting things done. - Organized, reliable, and meticulous. - Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work. - Strong interpersonal and communication skills (written and verbal). - Comfortable with ambiguity. - Maintains high standards. - Highly collaborative. - General curiosity and passion for the Ocean. Compensation and Benefits - Compensation for the role includes a competitive salary based on relevant experience, education, and skillset, along with a comprehensive benefits package. - Please note that we do not provide immigration sponsorship for this position. - All correspondence will remain confidential.