Form Health

Role Description We are seeking a Patient Registration Specialist who is passionate about delivering an exceptional patient experience and thrives in a dynamic, non-traditional telemedicine environment. In this crucial role, you will be the welcoming voice of Form Health for our new patients, acting as the primary driver of the initial enrollment journey. You will guide patients seamlessly through the earliest stages of their care, providing high-touch support to help them complete initial enrollment tasks and navigate the onboarding process. You'll work directly with patients over the phone to ensure they are set up for success, excelling at managing a high volume of calls and tasks independently to ensure a frictionless start to their weight loss journey with Form Health. This is a full-time, remote opportunity where your ability to be metrics-driven will directly contribute to our efficiency and growth. What You Will Do - Inbound Engagement & Enrollment Support: Act as the primary point of contact for new patients via phone and email. Provide clear guidance and elevated support as they complete all required initial enrollment steps, explaining program requirements and the value of Form Health. - Onboarding & Progress Management: Proactively support patients in completing their initial enrollment tasks within the Core platform. Track patient progress to reduce "drop-off" during the sign-up phase, ensuring those who start via the app move forward to the eligibility review phase. - High-Volume Registration & Setup by Phone: Efficiently register and onboard a high volume of new patients primarily by phone. Collect essential information such as insurance details and ID cards, answer questions about the program and requirements, verify that patients meet initial enrollment requirements, and set up patient charts in our electronic medical record system (EMR). - Insurance Verification: Verify patient insurance information to confirm active coverage and eligibility for Form Health programs. - Engagement & Proactive Outreach: Perform consistent outreach to encourage new patients to complete outstanding onboarding steps. - Operational Improvement: Offer valuable feedback and communicate patient experiences to internal teams (e.g., Product, Engineering, Marketing) to help improve our operational tools. Qualifications - At least two years of inbound phone experience in a fast-paced healthcare setting, patient enrollment, or high-volume customer service role. - A proven ability to manage a high volume of tasks independently while maintaining a focus on efficient workflows and enrollment targets. - Excellent verbal and written communication skills, with the ability to effectively convey information clearly and empathetically to diverse patient populations. - The ability to remain calm and professional while working through challenging calls or technical hurdles with patients. - Proficient computer skills, with the ability to quickly adapt to evolving technologies and proficiency in various platforms (e.g., Slack, Google Workspace, EMR systems like Elation, or custom-built enrollment platforms). - An empathetic and patient approach when working with individuals from diverse backgrounds and varying levels of technical comfort. - A proactive mindset, demonstrating adaptability and creative problem-solving abilities when faced with challenges. Benefits - Competitive salary and equity in a high growth start-up. - Comprehensive health benefits (medical, dental, vision). - 401k program. - Flexible work schedules and paid time off. - Paid parental leave. Base Annual Salary $47,840 — $52,000 USD

Role Description Form Health’s Patient Care Coordinators (PCCs) provide comprehensive support for daily clinical operations, ensuring our patients have a smooth, caring, and well-organized experience from their very first interaction. Working collaboratively with medical clinicians and registered dietitians, PCCs support processes that enable excellent patient care. This includes a wide range of tasks: - Managing the patient's care team experience - Coordinating patient scheduling - Assisting with benefits coordination - Answering questions regarding prescription fulfillment - Coordinating with external providers - Managing pre-visit lab work - Inputting vital sign and medical record documentation This role is 100% remote. Qualifications - A Medical Assistant (MA) Certificate is required - At least two years of experience in a fast-paced primary care, obesity medicine, or endocrinology practice - Experience with prescription prior authorization processes is a plus - Excellent customer service skills - Excellent verbal and written communication skills - Highly organized with a proven ability to manage multiple tasks and time effectively - Proficient computer skills, with proficiency in platforms such as Slack and Google Workspace - Ability to quickly adapt to evolving, custom-built IT systems Requirements - Acting as the primary point of contact to maintain communication flow between patients and their care team - Receiving, triaging, and resolving incoming clinical messages from patients to clinicians - Conducting regular outgoing patient communications to ensure consistent engagement - Providing routine administrative support for clinicians - Contributing to special projects as directed - Helping collect medical records from primary care or other providers - Requesting and reviewing patient uploaded medical records - Facilitating Medical Records & Prescriptions, including sending lab requisitions - Assisting with prior authorization coordination and other prescription-related tasks - Guiding new patients through what to expect during their weight loss journey - Addressing general questions about the program - Providing feedback and communicating patient feedback to other company teams - Assisting with clinical data collection as needed - Providing scheduling and appointment support for patients - Assisting with general insurance and billing questions - Providing information regarding insurance coverage updates - Addressing billing concerns and coordinating with the billing department - Answering membership change questions related to billing - Providing information on the cost of memberships - Answering eligibility questions Benefits - Competitive salary and equity in a high growth start-up - Comprehensive health benefits (medical, dental, vision) - 401k - Flexible work schedules and paid time off - Paid parental leave

Role Description We are looking for an Eligibility Specialist who will be responsible for supporting patients with determining program eligibility, collecting all necessary records to confirm eligibility, and keeping patients informed throughout the entire process. This role will help us ensure patients get started with the program and their care in a safe and streamlined way. This will be a full-time opportunity, reporting to Vanessa Ramirez, Manager, Eligibility. This is a remote position located anywhere in the USA. - Eligibility Review: Detailed review of patient records, clinical documentation, and administrative data to accurately determine eligibility for Form. - Record Collection: Manage all work related to requesting, faxing, and tracking medical records from external Primary Care Providers (PCPs) and specialists, ensuring HIPAA and other confidentiality/privacy compliance during the record collection process. - Communication: Maintain professional and clear communication with patients and colleagues, keeping patients up to date throughout the eligibility process. Qualifications - Demonstrated experience in a role requiring detailed medical record review and collection. - Proficiency with electronic medical record (EMR) systems. - Exceptional organizational skills and attention to detail. - Strong communication skills, both written and verbal, for corresponding with patients, clinicians, external providers, and colleagues. - Ability to manage and track multiple tasks simultaneously. - Ability to work independently and collaboratively. - Working knowledge of HIPAA regulations. - Active Medical Assistant Certification. - At least 1 year experience in a primary care, endocrinology, or urgent care setting. - At least 1 year in a remote care setting or work from home environment (preferred). Benefits - Competitive salary and equity in a high growth start-up. - Comprehensive health benefits (medical, dental, vision). - 401k program. - Flexible work schedules and paid time off. - Paid parental leave. Company Description Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale.

Form Health is a virtual-only obesity medicine clinic and digital health company whose mission is to expand access to the highest quality of care to help patients with obesity lose weight to lead healthier lives. Form Health is the only company that provides physician-led obesity clinical care delivered by telehealth and covered by insurance on a nationwide scale. We are in an era of remarkable scientific advancement in the treatment of obesity, which makes it exciting and fulfilling to focus on this space. At the same time, with all the recent media hype about anti-obesity medications, and the reality of their high cost, there is tremendous opportunity and need for creative, scalable solutions. Form Health is at the forefront of innovative approaches to obesity treatment, which could be transformative for US healthcare. At Form Health, the Registered Dietitian is responsible for providing individualized, ongoing, comprehensive medical nutrition therapy to patients through our telehealth platform. The ideal candidate has a strong background in the field of obesity and medical weight management (board certification in obesity highly preferred), a positive, non-judgmental attitude, takes initiative, and is committed to continuously growing and improving our medical weight loss program. These are full-time, 100% remote opportunities and can be located anywhere in the United States! Job Responsibilities: Work closely with Form Health obesity medicine Physicians, Physician Assistants and Nurse Practitioners to provide intensive, ongoing medical weight management support to patients via regular video visits. - Establish a professional and effective relationship with all patients; this includes being non-judgmental and using interpersonal skills to connect with patients, providing them with care that is comprehensive, empathetic, and evidence based - Create customized nutrition plans for patients based on their individual needs - Provide nutrition education and counseling around healthy eating and behavior change - Review and offer feedback on patients’ daily food photos - Support patients in between visits via daily text messaging in the Form Health app - Lead patient support groups some evenings as needed. - Work to grow and enhance our medical weight loss program in a fast-paced, ever changing environment. Qualifications: - Registered Dietitian with at least 3-5 years experience in counseling, behavior modification techniques and working with patients with obesity - Certified Specialist in Obesity and Weight Management (CSOWM) highly preferred - Experience working in a medical weight loss clinic, with patients on weight loss medication, using meal replacement plans, leading support groups, and strong cognitive-behavioral therapy counseling techniques Benefits: - Competitive salary - Comprehensive health benefits (medical, dental, vision) - 401k - Flexible work schedules and paid time off - Paid parental leave - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents If you are a warm, experienced dietitian with a passion for helping people improve their health through weight loss, and are open to novel and collaborative care models, come join our team! Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Base Annual Salary $70,000—$80,000 USD

Role Description Form Health is currently seeking an experienced Registered Dietitian Diabetes Specialist to join our cardiometabolic team. The Registered Dietitian will be responsible for providing individualized, ongoing, comprehensive medical nutrition therapy to patients through our telehealth platform. The ideal candidate has a strong background in the field of diabetes and weight management, a positive, non-judgemental attitude, takes initiative, and is looking to continuously grow and improve our cardiometabolic program. This is a full-time, 40-hour-per-week position with flexible schedule options. Job Responsibilities: - Work closely with Form Health obesity medicine physicians and endocrinologists, PAs and NPs to provide intensive, ongoing medical nutrition therapy support to patients via regular video visits. - Establish a professional and effective relationship with all patients, providing care that is comprehensive, empathetic, and evidence-based. - Create customized nutrition plans for patients based on their individual needs. - Provide nutrition education and counseling around diabetes self-management (primarily Type 2 Diabetes), healthy eating, and behavior change. - Act as a clinical specialist in diabetes including data interpretation with the use of Continuous Glucose Monitors (CGMs) or glucometers. - Support patients with complex co-morbidities including Chronic Kidney Disease (CKD) and Cardiovascular conditions. - Review and offer feedback on patients’ daily food photos. - Support patients in between visits via daily text messaging in the Form Health app. - Work to grow and enhance our cardiometabolic program in a fast-paced, ever-changing environment. Qualifications - Registered Dietitian with at least 3-5 years experience in counseling, behavior modification techniques, and working with patients with diabetes (primarily Type 2 Diabetes). - Certified Diabetes Care and Education Specialist (CDCES) highly preferred. - Experience working in medical weight loss, with patients on weight loss medication, using meal replacement plans, leading support groups, and strong cognitive-behavioral therapy counseling techniques. Benefits - Competitive salary. - Comprehensive health benefits (medical, dental, vision). - 401k. - Flexible work schedules and paid time off. - Paid parental leave. - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents. Company Description Form Health is a virtual-only obesity medicine clinic and digital health company, whose mission is to provide access to the highest quality of care to help patients lead healthier lives. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the Role: We are hiring experienced Nurse Practitioners who are passionate about and who have recent experience in obesity medicine to provide longitudinal telehealth care for patients with obesity. In this role, you would collaborate with physicians and registered dietitians to deliver exceptional team-based care. This will be a full-time, remote position. We seek applicants who: - Have a Nurse Practitioner degree, with experience practicing Obesity Medicine, including effective evidence-based lifestyle counseling and pharmacotherapy - Are licensed to practice and prescribe legally, with preference for credentialing with insurance payers, in the state of California - Have 2+ years of experience in outpatient or obesity medicine, endocrinology, or bariatrics, and/or 2 + years of obesity medicine experience in a primary care, internal medicine, or similar setting - Have excellent interpersonal skills for patient and team interactions - Are committed to the highest quality of medical care and an evidence-based approach to obesity management - Have prior experience conducting telemedicine visits and who have a great "web-side" manner - Bilingual candidates with medical fluency in Spanish are highly preferred More about Form Health’s benefits: - Competitive salary in a high growth start-up - Comprehensive health benefits that start day one - 401k program - Flexible work schedules and paid time off - Paid parental leave - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents. Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Base Annual Salary $110,000—$125,000 USD

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the Role: We are hiring experienced Nurse Practitioners who are passionate about and who have recent experience in obesity medicine to provide longitudinal telehealth care for patients with obesity. In this role, you would collaborate with physicians and registered dietitians to deliver exceptional team-based care. This will be a full-time, remote position. We seek applicants who: - Have a Nurse Practitioner degree, with experience practicing Obesity Medicine, including effective evidence-based lifestyle counseling and pharmacotherapy - Are licensed to practice and prescribe legally, with preference for credentialing with insurance payers, in the state of California - Have 2+ years of experience in outpatient or obesity medicine, endocrinology, or bariatrics, and/or 2 + years of obesity medicine experience in a primary care, internal medicine, or similar setting - Have excellent interpersonal skills for patient and team interactions - Are committed to the highest quality of medical care and an evidence-based approach to obesity management - Have prior experience conducting telemedicine visits and who have a great "web-side" manner - Bilingual candidates with medical fluency in Spanish are highly preferred More about Form Health’s benefits: - Competitive salary in a high growth start-up - Comprehensive health benefits that start day one - 401k program - Flexible work schedules and paid time off - Paid parental leave - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents. Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Base Annual Salary $110,000—$125,000 USD

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the Role: We are hiring experienced Nurse Practitioners who are passionate about and who have recent experience in obesity medicine to provide longitudinal telehealth care for patients with obesity. In this role, you would collaborate with physicians and registered dietitians to deliver exceptional team-based care. This will be a full-time, remote position. We seek applicants who: - Have a Nurse Practitioner degree, with experience practicing Obesity Medicine, including effective evidence-based lifestyle counseling and pharmacotherapy - Are licensed to practice and prescribe legally, with preference for credentialing with insurance payers, in the state of California - Have 2+ years of experience in outpatient or obesity medicine, endocrinology, or bariatrics, and/or 2 + years of obesity medicine experience in a primary care, internal medicine, or similar setting - Have excellent interpersonal skills for patient and team interactions - Are committed to the highest quality of medical care and an evidence-based approach to obesity management - Have prior experience conducting telemedicine visits and who have a great "web-side" manner - Bilingual candidates with medical fluency in Spanish are highly preferred More about Form Health’s benefits: - Competitive salary in a high growth start-up - Comprehensive health benefits that start day one - 401k program - Flexible work schedules and paid time off - Paid parental leave - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents. Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Base Annual Salary $110,000—$125,000 USD

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the Role: We are hiring experienced Nurse Practitioners who are passionate about and who have recent experience in obesity medicine to provide longitudinal telehealth care for patients with obesity. In this role, you would collaborate with physicians and registered dietitians to deliver exceptional team-based care. This will be a full-time, remote position. We seek applicants who: - Have a Nurse Practitioner degree, with experience practicing Obesity Medicine, including effective evidence-based lifestyle counseling and pharmacotherapy - Are licensed to practice and prescribe legally, with a preference for credentialing with major insurance payers, in the state of California - Have 2+ years of experience in outpatient or obesity medicine, endocrinology, or bariatrics, and/or 2 + years of obesity medicine experience in a primary care, internal medicine, or similar setting - Have excellent interpersonal skills for patient and team interactions - Are committed to the highest quality of medical care and an evidence-based approach to obesity management - Have prior experience conducting telemedicine visits and who have a great "web-side" manner - Bilingual candidates with medical fluency in Spanish are highly preferred More about Form Health’s benefits: - Competitive salary in a high growth start-up - Comprehensive health benefits that start day one - 401k program - Flexible work schedules and paid time off - Paid parental leave - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents. Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Base Annual Salary $110,000—$125,000 USD

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the Role: We are seeking a Care Advisor who is passionate about delivering an exceptional patient experience and thrives in a dynamic, non-traditional telemedicine environment. In this crucial role, you will be the welcoming voice of Form Health for our new patients, guiding them seamlessly through the initial stages of their journey. You'll work directly with patients over the phone to help them complete all necessary onboarding steps, excelling at managing a high volume of calls and tasks independently and ensuring they are set up for success on their weight loss journey with Form Health. This is a full-time, remote opportunity where your ability to be metrics-driven will directly contribute to our efficiency and growth. What You Will Do: - Inbound Customer Service and Enrollment Support: Act as the primary point of contact for new patients calling and emailing in, providing clear guidance and support as they complete all required information for clinicians to deliver safe and effective care. This includes handling incoming inquiries phone and email, often explaining the program and the requirements. - High-Volume Registration & Setup: Efficiently register and onboard a high volume of new patients, which involves collecting essential information such as insurance details and ID cards, coordinating the secure retrieval of medical records, sending personalized welcome communications, and meticulously setting up patient charts in our electronic medical record system, ensuring all necessary paperwork is completed prior to scheduling their first visit. - Insurance Verification: Precisely verify patient insurance information to confirm active coverage and eligibility for Form Health programs. - Engagement & Follow-Up: Proactively perform outreach to encourage new patients to complete any outstanding onboarding steps, maintaining engagement and ensuring a smooth transition into care. - Operational Improvement: Offer valuable feedback and communicate patient experiences to internal teams (e.g., Product, Engineering, Marketing) to help improve our operational tools and drive overall efficiency. Your insights based on operational metrics will be highly valued. - Training & Projects: Assist with the training and orienting of new staff members as needed, and contribute to special projects that enhance patient care and operational effectiveness. About You: - At least two years of inbound phone experience in a fast-paced healthcare setting, patient enrollment, or customer service role, demonstrating knowledge of medical practice operations and professionalism standards. - A strong customer service drive and a genuine passion for helping patients achieve their health goals, with a focus on efficient workflows and a proven ability to manage a high volume of tasks independently. - Excellent verbal and written communication skills, with the ability to effectively convey information clearly and empathetically to diverse patient populations and collaborate seamlessly with team members. - The ability to calmly work through challenging calls with patients. - Proficient computer skills, with proven ability to quickly adapt to evolving technologies and proficiency in various platforms (e.g., Slack, Google Workspace, electronic health record systems like Elation, or custom-built IT systems). - An empathetic and patient approach when working with individuals from diverse backgrounds and varying levels of tech comfort. - A proactive mindset, demonstrating adaptability and creative problem-solving abilities when faced with challenges. Schedule: Monday-Friday 9:00am-5:00pm PST. More about Form Health’s benefits: - Competitive salary and equity in a high growth start-up - Comprehensive health benefits (medical, dental, vision) - 401k program - Flexible work schedules and paid time off - Paid parental leave Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Hourly Pay Range $23—$25 USD