Role Description We are seeking an experienced Accounts Receivable (AR) Operations Specialist to support and optimize our end-to-end AR processes. The ideal candidate will play a key role in collections, payment application accuracy, and identifying process improvement opportunities to enhance cash flow and reporting accuracy. This role involves close collaboration with cross-functional teams, timely issue resolution, and a commitment to consistency and compliance in financial operations. - Review AR aging reports and perform invoice, payment, and credit reconciliations. - Reconcile and process incoming payments from Cash App, identifying and resolving discrepancies using transaction histories and digital wallet dispute workflows. - Oversee daily payment application processes, ensuring timely and accurate transaction postings; troubleshoot and resolve related issues. - Work cross-functionally with Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, including chargebacks, short payments, and overpayments. - Ensure timely and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—to internal systems. - Support bi-weekly bank reconciliations related to AR entries and assist with external audits by preparing and adjusting supporting documentation. - Manage payment reconciliation and reporting for consignment accounts, ensuring alignment with contractual obligations. - Process account adjustments, write-offs, and credit memos in compliance with company policies. - Conduct weekly quality reviews of payment applications and reconciliations to ensure data accuracy, integrity, and policy adherence. - Generate weekly reports on AR aging related to Cash App payments, highlighting trends in digital payment failures, settlement lag, or chargebacks. - Collaborate with the Collections team to track and collect overdue balances where customers used Cash App, leveraging Cash App transaction histories and dispute workflows. - Lead and contribute to continuous improvement initiatives, promoting best practices to enhance AR efficiency and reduce aged receivables. - Facilitate online meetings and email correspondence with customers to resolve AR discrepancies, with special attention to Cash App payment verification and refund processes. Qualifications - Proven experience in Accounts Receivable operations or a similar finance role. - Strong understanding of AR processes, payment application, and reconciliation. - Experience reconciling digital wallet payments (e.g., Cash App, PayPal, Venmo) is strongly preferred. - Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite). - Advanced Excel skills and the ability to analyze financial data. - Strong communication and collaboration skills, with a problem-solving mindset. - Detail-oriented and highly organized, with the ability to manage multiple priorities. - Familiarity with internal controls and audit practices is a plus. Benefits - Fully remote position. - Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).

Role Description Under the direct supervision of the Collections Supervisor or Manager, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Collections efforts on outstanding accounts include: - Telephone contact with payers - Working collection reports and correspondence - Auditing accounts - Appealing denied claims as necessary - Updating accounts as necessary - Identifying carrier-related denial trends - Meeting departmental productivity standards Accounts Receivable Representative II will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up. Qualifications - High school diploma or equivalent certification required - Associate degree preferred - 2 to 4 years of customer service and/or business office experience preferred in a medical setting - Knowledge of basic patient accounting processes and healthcare terminology strongly preferred Requirements - Strong computer skills (including MS Word and Excel) - Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to-moderate supervision - Excellent verbal and written communication skills, including professional telephone etiquette - Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance - Dependable in both production and attendance - Exceptional organization and time management skills Benefits - Generous benefits package, including: - Paid Time Off - Health, life, vision, dental, disability, and AD&D insurance - Flexible Spending Accounts/Health Savings Accounts - 401(k) - Leadership and professional development opportunities

Role Description Own sales operations to support sales leadership in executing strategy by identifying and qualifying opportunities, prospecting new clients, and maintaining pipelines. Coordinate and lead market research, pursuit coordination, proposal development, and client engagement in collaboration with marketing, operations, and legal teams to advance pursuits and strengthen long-term client relationships. - Manage early-stage pipeline by conducting discovery calls, validating client needs, and advancing qualified opportunities toward proposal meetings with Account Executives or senior team members. - Conduct research to identify and qualify target areas, projects, and clients in support of business development strategy. - Prospect new sales leads through cold calling, market research, and participation in industry events. - Develop, track, and maintain lists of business opportunities in assigned market segments or regions. - Gather and organize pursuit information, clearly communicate updates, and keep teams informed of expected timelines. - Partner with Account Executives to execute pursuit strategies, organize internal resources, and strengthen client relationships. - Support account maintenance programs and client engagement activities, including early/late meetings and events as required. - Input business unit requirements into Client Relationship Management System (CRM), Proposal Authorizations (PA), Contract Authorizations (CA), and ICC+Surety requests in compliance with internal deadlines. - Produce accurate reports and scorecards to reflect pursuit status and business development metrics. - Perform preliminary reviews of Owner Contracts for accuracy; maintain detailed account and contract information in CRM, including PAs, CAs, Sales IOR, and Sales Scorecards. - Uphold strict adherence to company ethics and compliance requirements in all clients, contract, and pursuit activities. - Collaborate with legal counsel to assess risk, document findings, and communicate contract summaries to stakeholders. - Review proposals and presentations for coherence, completeness, compliance, consistency, and correctness. - Collaborate with Marketing to create compelling client-centric proposals, presentations, and pursuit collateral. - Contribute to pre-sales activities by providing insights to pursuit strategy development. - Assist in preparing technical briefs outlining project approach, relevant experiences, and strategic strengths in RFQ/RFP responses. - Perform additional activities, duties, and responsibilities as assigned. Qualifications - Bachelor’s degree from an accredited program or equivalent combination of education and experience with 4 or more years of experience in inside sales, business development, or sales operations, with a proven record of outbound calling and lead qualification. - Strong understanding of sales pipeline management, CRM usage, and sales opportunity tracking. - Exceptional phone presence, active listening, and interpersonal skills to build rapport quickly. - Professional verbal and written communication skills, including confident presentation delivery. - Ability to collaborate closely with professionals at all levels of seniority within the company and external parties. - Background and knowledge in commercial construction or preconstruction. - Demonstrated accountability, discretion, and ability to manage sensitive information. - Problem-solving mindset with strong organizational and time-management skills. - Flexible to extend working hours as needed and ability to travel occasionally for team or client engagements. Requirements - Regular travel; travel modes include air, train, and vehicle. Benefits - Flexible benefits, including medical, dental, and vision coverage. - Financial benefits such as a 401(k) plan, Health Savings Account, Flexible Spending Account. - Wellness benefits, a voluntary legal plan, identity theft, life insurance, and short-term and long-term disability coverage. - Paid vacation, wellness/sick time, holidays, paid parental leave, tuition reimbursement, employee referral bonuses, and end-of-year appreciation pay.

Role Description The Revenue Cycle Specialist I is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Revenue Cycle Specialist I is responsible for generating accounts receivable revenue, processing claims, following up on claims, maintaining collection notes, posting deposits, submitting provider notifications, and balancing all aspects of accounts receivable. S/he also provides backup for accounts payable when accounts receivable revenue is involved, which includes working with hospitals and facilities to ensure accurate patient information. S/he is responsible for knowing and applying the rules and regulations of state and federal regulatory agencies and other certified agencies. Qualifications - High school diploma or GED required. - Experience in medical health care collections required, home health, hospice, palliative, or infusion collections preferred. - Knowledge of Commercial, Third-Party Insurance Accounts, including but not limited to Medicaid, Managed Care, HMO, PPO, Auto and Work Comp rules and guidelines governing collection activities highly preferred. Requirements - Collects outstanding claims. - Provides support and consultation to both corporate and branch personnel. - Attends and participates in staff meetings. - Communicates identified needs and potential solutions to Senior Specialist/Supervisor. - Reviews and submits Notice of Elections and Notice of Revocation/Terminations as required for payors. - When applicable, reviews new admissions to verify payors and benefit periods. - Runs pre-billing reports on assigned branches and pre-billing claims for review. - Monitors and assists program branches as needed with financial classes and recertification dates. - Generates Patient Revenue. - Reviews and transmits/mails claims. - Maintains knowledge of appropriate data required on claims. - Assures filing of accurate claims according to payer specifications. - Submits appropriate claims corrections or adjustments as needed. - Documents required back up/approvals as required on revenue adjustments/changes and submits it to their Supervisor/Manager. - Assembles required back up/approvals as required on revenue that will result in bad debt and submits it to their Supervisor/Manager. - Works with branches, hospitals, and long-term care facilities as needed to ensure accurate billing and accounts payable information. - Able to self-organize work assignments to assure efficiency and effectiveness. - Generates unbilled revenue reports at end of month and confirms all patients that were not generated are accounted for. - Works the unbilled revenue report weekly by communicating missing information to the branches to ensure generation of all revenue. - Maintains up-to-date knowledge of Insurance Contracts and notifies Senior Specialist/Supervisor/Manager in writing of any problems or deviation from contract. - Maintains up-to-date knowledge of Medicare, Medicaid, and Private Insurance rules/procedures/and rates for billing. - Monitors every outstanding claim on the aging report at least once every two weeks. - Ensures that any account over 60 days old is being investigated on a consistent basis and documents every follow up attempt. - Monitors for ADR’s, or other payor request, needed to complete billing/collection process, on a weekly basis and notifies appropriate personnel. - Performs quarterly status checks on all current ADR patients. - Works Returned to Provider (RTP) claims in Medicare. - Monitors Medicaid and Private Insurances websites, clearinghouses, and RA/EOB’s on a daily basis to ensure that all claims are processing for payment. - Performs monthly AR reviews and works with Senior Specialist/Supervisor/Manager to resolve problem accounts. - Posts Deposits daily or weekly as needed. - Balances EOB/RA’s to deposit entry and bank printouts. - Assists with preparation and delivery of items required for branch or yearly audits as needed. - Follows timekeeping and attendance policy daily. - Performs other duties as assigned. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.