Role Description We are hiring a full-time Webinar Host to run a daily live webinar for our current full-pay families. The daily webinar is a live benefit of being enrolled in the online program. Families log in to hear from interesting people, ask questions, and feel closer to the school and the broader community. - Host the Daily Webinar: Run the live webinar five days a week for current full-pay families, on time and on script, and carry the energy of the room from open to close. - Interview a Rotating Guest Lineup: Prep and conduct an interview each session with pro athletes, coaches, school leaders, current parents, and student-athletes, and pull out the stories and specifics that make each guest worth showing up for. - Reinforce the Program for Current Families: Speak to the program with genuine fluency and conviction, so every session reminds families why they enrolled and deepens their connection to the school. - Own the Run of Show: Build the agenda, the guest questions, the talking points, the transitions, and the close, so every session lands the same way regardless of who the guest is. - Handle Live Q&A: Field parent and student questions in real time on the program, the curriculum, athletics, schedule, and life at the school with accurate, on-message answers. - Experience Reporting: Report weekly on what is resonating, where families are dropping off, and which guests and topics deserve more time. Qualifications - You have hosted live before, and you have the tape to prove it. - You make people want to come back. - Your presence reads through a camera. - You run a clean interview. - You think about engagement, not conversion. - Remote-ready setup: Dedicated, quiet workspace, broadcast-quality camera and microphone, strong upload speed, proper lighting, and a clean on-camera background. - Location: Remote (U.S.). Available to host live on a recurring weekday schedule in Central Time. U.S. work authorization required. Bonus Points - Education or Athletics Background: Personal experience inside K-12 education, online schooling, youth athletics, or college recruiting. - Existing Audience: A personal following on YouTube, Instagram, TikTok, or LinkedIn with demonstrated engagement. - Community Programming Experience: Track record running a recurring live show, community event, or membership programming with documented retention and attendance numbers. - Guest Booking Range: Existing relationships or comfort booking pro athletes, coaches, and other high-profile guests for live conversations.

• Client Account Recovery: Conduct collections activities such as calling and emailing customers to recover past-due payments. • Account Management: Monitor and assess the status of corporate accounts, including those exceeding 180 days past due. • Cash Flow Champion: Ensure timely client payments by adhering to established Cash On Demand processes. • Client Reporting: Generate and distribute monthly statements and account reviews to keep clients informed. • Building Client Relationships: Maintain consistent customer contact to promote positive interactions and a healthy cash flow, all while providing exceptional customer service. • Client Pipeline Management: Manage a designated group of clients, guaranteeing prompt follow-up on any inquiries or escalations. • Policy Compliance: Strictly adhere to company and departmental policies and procedures to maintain ethical collection practices. • Problem-Solving Pro: Identify accounts requiring escalated attention and independently determine the best course of action for resolution. • Payment Processing: Receive and process credit card payments from clients for efficient debt recovery. • Communication Clarity: Provide clear and detailed explanations of complex billing charges to ensure client understanding. • Detailed Documentation: Maintain accurate and thorough documentation of all customer interactions for future reference.

• Take full ownership of Accounts Receivable (AR) and billing operations for US-based clients. • Ensure accurate and timely invoicing aligned with contracts and subscription models. • Drive collections strategy and maintain healthy DSO metrics. • Work cross-functionally with Sales and Customer Success to resolve billing disputes. • Generate detailed financial reports and revenue analysis for leadership. • Improve billing workflows, automation processes, and CRM integrations. • Maintain compliance with US accounting and invoicing standards. • Build strong client relationships through proactive communication and issue resolution.

• Performs medical billing and accounts receivable functions • Assists other accounting staff with their duties and responsibilities • Billing for Residential and/or Community Services as assigned • Prepares and bills for residential client services in accordance with funding sources parameters • Maintains financial data, including 3rd party insurance and special arrangement billings • Processes and sends claims weekly • Assembles and maintains client billing files in an efficient and organized manner • Investigates and resolves open AR items • Prepares list of monthly write offs and sends to departments for approval • Generates bad debt write-offs, as appropriate • Sends claims to collections and generates bad debt write-offs, as appropriate • Distributes monthly client statements • Manages patient phone calls and email • Assists team members as needed • Cross trains and serves as back up for AR/billing functions as needed