Compassus

• Lead and develop best in class People Business Partners • Hire, develop, and grow people-facing business partners • Lead a team whose job is exceptional stakeholder support and operational excellence • Build accountability structures, performance expectations, development paths, and operating standards • Lead monthly People Strategy Meetings with operations stakeholders • Be a trusted advisor and thought partner to the VP of PEP • Spot risk early and recommend moves that matter • Lead the field-side rollout of enterprise People initiatives • Guide leaders and teammates through restructures and workforce actions • Carry labor strategy into the field • Own the People Business Partner workstream for acquisitions and joint ventures

• The People Systems Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. • This position is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. • Serve as a Workday subject matter expert and primary point of contact for production support and issue resolution. • Drive Workday updates and semi-annual feature release testing, partnering with People Systems, People Analytics, People Partner, and Recruiting teams. • Collaborate with stakeholders to analyze requirements, translate business needs into system solutions, and implement those solutions through configuration or reporting.

Role Description The Dietitian is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Dietitian provides nutrition consultation services to Compassus home health, hospice, and palliative care programs when nutritional concerns require intervention(s). Services are delivered remotely through clinical record review and care team-provided assessment information, with recommendations documented and communicated through approved electronic medical record system. Position Specific Responsibilities - Attends and participates in staff meetings, educational programs and community events, as requested. - Communicates identified needs and potential solutions to supervisor. - Upon receiving a request from the home health, hospice, or palliative care interdisciplinary team (IDT), performs a nutrition consultation aligned with the plan of care and patient/family goals using clinical record review and care team-provided assessment information. - Consults with the IDTs on relevant clinical context from the referring clinician/IDT member as needed to complete the consultation and support nutritional recommendations. - Provides diet education materials and nutrition recommendations to the referring clinician to support implementation of the plan of care. When appropriate permissions and workflows are in place, education materials may also be provided to the patient and/or caregiver through approved channels. - Maintains and documents communications, assessment findings, and nutritional recommendations within the electronic medical record in accordance with Compassus standards. - Develops and maintains standardized nutritional education, resources, and related clinical tools as assigned. - Provides nutrition-related consultation support and guidance to Compassus programs, as assigned. - Maintains availability to support timely consult response and related initiatives. - Maintains required credentials, continuing education, and multi-state licensure/credentialing for the states and programs supported. - Performs other duties as assigned. Qualifications - Bachelor of Science (BS) in Dietetics required. - One (1) to two (2) years of related experience recommended. Requirements - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - Ability to compute rate, ratio, and percentage. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. - Strong written and verbal communications. - Ability to understand, read, write, and speak English. - Articulates and embraces hospice philosophy. Physical Demands and Work Environment The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Occupational Therapist – Home Health Location: - Seattle, Washington - Tukwila, Washington - Bothell, Washington Employment Type: Full-time Work Arrangement: Field-Based Remote (Home Health) Job Description: Company: Providence at Home with Compassus Position Summary Join a groundbreaking team at the forefront of innovative care delivery as a Home-Based Acute Care Occupational Therapist with the joint venture between Providence and Compassus - two leaders in advancing home health and hospital-at-home services. In this unique role, you'll bring high-quality, inpatient-level therapy directly into the home, providing comprehensive evaluations, personalized treatment plans, and thoughtful discharge planning. Working independently and as part of a multidisciplinary care team, you'll support patients through critical transitions with compassion, clinical excellence, and a strong focus on restoring independence. If you're passionate about redefining what care can look like at home, we invite you to be part of this transformative model. Position Specific Responsibilities As an Occupational Therapist with Providence at Home with Compassus, you'll bring compassionate care and clinical expertise into the home setting, helping patients regain independence and improve quality of life. Key responsibilities include: - Delivering comprehensive therapy services including assessment, intervention, care planning, implementation, and discharge planning. - Evaluating clients' physical, cognitive, psychological, and perceptual functions to ensure they can safely and effectively function at home. - Developing individualized plans of care in collaboration with patients and families. - Identifying and making appropriate referrals related to medical, social, and emotional factors that impact care. - Educating and counseling clients and families on treatment plans, safety concerns, and therapy goals within your scope of practice. - Adapting equipment and therapy techniques to the home environment to promote safety and optimal function. - Independently managing a caseload, scheduling and coordinating home visits, and working closely with the interdisciplinary team to ensure cohesive care. - Organizing a weekly schedule that balances client visits and participation in required team meetings. - Supervising and instructing Home Health Aides on care plans, including functional skills training and exercise programs. - Providing supervision and case management for clients receiving care from Certified Occupational Therapy Assistants (COTAs), including completing every fifth visit. - Delivering in-services to staff on new treatments or techniques. - Completing documentation on the same day as visits, in line with agency guidelines and reimbursement requirements. - Supporting the onboarding of new team members by introducing them to clinical practices in the home health setting. Education and/or Experience - Required - Bachelor's degree Occupational Therapy OR Master's degree Occupational Therapy - Preferred - 1 year of Occupational Therapy experience with adults in a home care setting. Certifications, Licenses, and Registrations Required - Current, unencumbered (State of Employment) License as an Occupational Therapist Required within 30 days of hire - National Provider BLS - American Heart Association (Vendor Managed) Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation range: $46.06-$66.81 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Compassus offers a comprehensive benefits package including Medical, Dental, Vision, 401 (k), and much more. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Role Description The Home Health Registered Nurse - Triage is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. S/he triages all patient and facility calls after hours and may include facilitating new and existing home health referrals from in and out of system, after hours, and support for home health field staff. This position requires every other weekend coverage, along with some weekday evening hours. Specific schedule will vary by position. Position Specific Responsibilities - Accepts and facilitates new referrals for both in and out of the system for home health and hospice patients. - Acts as a liaison to provide community education for our referral sources, patients and families. - Provides accurate and responsive service to all calls received during weekend hours. - Collaborates with physicians and obtains orders as needed to facilitate patient care. - Provides guidance and support to field staff during hours worked. - Assists in scheduling patient admissions, routine visits, and PRN visits to field staff (Nurses, Therapists, and Home Health Aides). - Monitors telehealth as needed. - Performs other duties as assigned. Qualifications - Associate or Bachelor's degree in Nursing required. - Two (2) years of experience as a registered nurse in a clinical care setting or home health preferred. Requirements - Active and unencumbered Multi-State Registered Nurse license in state(s) of employment required. - Alaska, California, and Michigan RN licensure required. - Able and willing to obtain additional RN state licensures if necessary. - Current CPR certification required. Skills - Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. - Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. - Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Physical Demands and Work Environment The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

• This role is responsible for optimizing and supporting Workday Human Capital Management (HCM) capabilities. • Lead configuration, testing, release management, and maintenance of Workday Integrations and Extend Module. • Collaborate with stakeholders to analyze requirements, translate business needs into system solutions, and implement those solutions through configuration or reporting. • Develop, maintain, and deliver custom Workday reports, dashboards, and calculated fields to support business analytics. • Recommend and implement process improvements by leveraging new Workday features or best practices. • Maintain clear documentation of configurations, business processes, and training materials. • Develop solutions for tickets and requests, meeting with stakeholders/requestors and landing on a path forward to drive results. • Adjust and create new configuration in Production after all milestones have been completed (product life cycle management). • Drive Workday updates and semi-annual feature release testing, partnering with HR teams and cross functional partners. • Perform other duties as assigned.

Role Description The Weekend Patient Transition Coordinator supports seamless care transitions by coordinating referrals to hospice, home health, home infusion, and palliative services. This role works closely with Care Transition Coordinators and Home Health Care Transition Coordinators to ensure patients receive timely and appropriate services. The Weekend Coordinator promotes Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation, upholds the Code of Ethical Conduct, and fosters positive working relationships across the organization and with external partners. - Organizes, tracks, and builds a complete medical record for appropriate patient transition to the home health providers; and confirms start of care (SOC) for each patient referred. - Responsible for identifying all post-acute care needs and collaborating with the Care Transition Coordinator. - Collaborates with all Compassus/Ascension at Home intake teams. - Responsible for completing the transition of care, including submission of complete referral, and securing outside agency placement if Compassus/Ascension at Home is unable to service the patient. - Organizes and prioritizes large volumes of information. - Displays exceptional customer service to our patients/families/referral sources. - Handles confidential and non-routine information. - Manages and creates general correspondences, memos, charts, tables, graphs, business plans, etc. - Utilizes computer software applications effectively in word processing, spreadsheets, database, and presentation software (MS Word, Excel, Access, PowerPoint). - Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines. - Performs other duties as assigned. Qualifications - Bachelor's degree in a health-related field preferred. - An equivalent combination of education and experience will be considered. - Minimum of one (1) year of experience in a related health care setting preferred. - One (1) year experience in home health, hospice and/or palliative preferred. - Prior experience with electronic medical records preferred. - Knowledge of home health, hospice, and palliative eligibility requirements preferred. Requirements - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - Ability to compute rate, ratio, and percentage. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. - Strong written and verbal communications. - Ability to understand, read, write, and speak English. - Articulates and embraces integrated healthcare at home philosophy. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Role Description The Human Resources Business Partner is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Human Resources Business Partner consults with divisional/regional leadership in areas of organizational design and development in support of the business strategy. S/he facilitates organization and leadership development efforts, working with leaders and individual contributors to identify and address root causes of human resources issues. S/he ensures compliance with corporate policy at the business unit or division level. This role will support our programs in the Western United States. This teammate must reside in Mountain Standard or Pacific Standard Time Zones. Position Specific Responsibilities - Consults with business leaders on talent, leadership, business strategy, organization development, rewards, and culture. - Directs the efforts of others in the achievement of the strategic and operational objectives of the group. - Identifies and shares root causes of human resources issues with relevant HR functions to shape HR programs and policies. - Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HR agenda. - Acts, and is viewed, as a strategic business partner, change agent, and member of the line leadership staff. - Selects, develops, and evaluates team members to ensure the efficient operation of the organization. - Develops and drives company-wide programs and initiatives (e.g., rewards and recognition reviews, workforce planning, culture, and organizational change). - Manages escalations and dispute resolutions through company programs and policies. - Triages/intakes team member concerns; ensures issues are properly documented before referring to the appropriate party for resolution. Follows up to ensure resolution is reached. - Provides guidance and coaching to Operations in the delivery of pay practices. - Reports performance metrics for the HR team. - Responds accordingly to subpoenas and requests from external entities/agencies. - Interfaces with outside vendors. - Coordinates with internal departments closely to solve team member issues. - Responsible for project management coordination to include tasks related to performance management administration, open enrollment annual process, and other initiatives. - Follows up on team member benefit issues/questions, 401(k) issues/questions, and benefit and ACA audits throughout the year. - Creates, edits, and tracks employment documents and forms. - Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed. - Performs other duties assigned. Qualifications - Bachelor's degree in Human Resources highly preferred. - Five (5) to seven (7) years of HR or healthcare back office experience preferred. Skills - Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. - Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications. - Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Certifications, Licenses, and Registrations - PHR/SPHR or SHRM-CP/SHRM-SCP certification a plus. Physical Demands and Work Environment The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Role Description The Weekend Hospice Admissions Coordinator processes patient referrals, coordinates the admission of patients, and enters patient admission data after all requirements of hospice have been met. Weekend schedule: Thursday, Friday, Saturday, Sunday. Thursday and Friday 11am-8pm and Saturday and Sunday 9am-8pm. This is a remote role, but you MUST be local to Pennsylvania. LPN strongly preferred. Hospice admissions and referral experience highly desired. Position Specific Responsibilities - Support designated program areas and/or regions. This role will support multiple regions. - Attends and participates in staff meetings, educational programs and community events, as requested. - Communicates identified needs and potential solutions to supervisor. - Receives and processes referrals from physicians, patients, families, friends, and community. - Contacts physicians to secure an order for admission. - Contacts insurance companies for pre-certification authorization. - Schedules appointments with patients and families for informed consents and the RN assessment visit. - Explains hospice services and benefits to patients, family members, and significant others, if needed. - Informs appropriate team members of time of appointments. - Completes admission process according to agency/corporate policy. - Ensures proper notification of admission to assigned interdisciplinary team (IDT) and ancillary providers. - Enters admission data into a third-party system. - Ensures patient chart, ensuring all documentation is signed and dated and turns chart over to Team Coordinator. - Markets referral sources. - Contacts long term care staff, hospital staff, and physicians to promote hospice services. - Provides back-up support for Hospice Care Consultant. - Documents marketing contacts, as directed. - Performs other duties as assigned. Qualifications - High school diploma or GED required. - Active and unencumbered Licensed Practical Nurse license in state(s) of employment preferred. - Bachelor's degree preferred. - Two (2) to three (3) years of related experience and/or training strongly preferred. - Experience communicating with physicians, nurses and other healthcare personnel highly preferred. - Experience in insurance and Medicare/Medicaid billing and reimbursement preferred. Requirements - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - Ability to compute rate, ratio, and percentage. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. - Strong written and verbal communications. - Ability to understand, read, write, and speak English. - Articulates and embraces hospice philosophy. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Role Description The Revenue Cycle Specialist I is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Revenue Cycle Specialist I is responsible for generating accounts receivable revenue, processing claims, following up on claims, maintaining collection notes, posting deposits, submitting provider notifications, and balancing all aspects of accounts receivable. S/he also provides backup for accounts payable when accounts receivable revenue is involved, which includes working with hospitals and facilities to ensure accurate patient information. S/he is responsible for knowing and applying the rules and regulations of state and federal regulatory agencies and other certified agencies. Qualifications - High school diploma or GED required. - Experience in medical health care collections required, home health, hospice, palliative, or infusion collections preferred. - Knowledge of Commercial, Third-Party Insurance Accounts, including but not limited to Medicaid, Managed Care, HMO, PPO, Auto and Work Comp rules and guidelines governing collection activities highly preferred. Requirements - Collects outstanding claims. - Provides support and consultation to both corporate and branch personnel. - Attends and participates in staff meetings. - Communicates identified needs and potential solutions to Senior Specialist/Supervisor. - Reviews and submits Notice of Elections and Notice of Revocation/Terminations as required for payors. - When applicable, reviews new admissions to verify payors and benefit periods. - Runs pre-billing reports on assigned branches and pre-billing claims for review. - Monitors and assists program branches as needed with financial classes and recertification dates. - Generates Patient Revenue. - Reviews and transmits/mails claims. - Maintains knowledge of appropriate data required on claims. - Assures filing of accurate claims according to payer specifications. - Submits appropriate claims corrections or adjustments as needed. - Documents required back up/approvals as required on revenue adjustments/changes and submits it to their Supervisor/Manager. - Assembles required back up/approvals as required on revenue that will result in bad debt and submits it to their Supervisor/Manager. - Works with branches, hospitals, and long-term care facilities as needed to ensure accurate billing and accounts payable information. - Able to self-organize work assignments to assure efficiency and effectiveness. - Generates unbilled revenue reports at end of month and confirms all patients that were not generated are accounted for. - Works the unbilled revenue report weekly by communicating missing information to the branches to ensure generation of all revenue. - Maintains up-to-date knowledge of Insurance Contracts and notifies Senior Specialist/Supervisor/Manager in writing of any problems or deviation from contract. - Maintains up-to-date knowledge of Medicare, Medicaid, and Private Insurance rules/procedures/and rates for billing. - Monitors every outstanding claim on the aging report at least once every two weeks. - Ensures that any account over 60 days old is being investigated on a consistent basis and documents every follow up attempt. - Monitors for ADR’s, or other payor request, needed to complete billing/collection process, on a weekly basis and notifies appropriate personnel. - Performs quarterly status checks on all current ADR patients. - Works Returned to Provider (RTP) claims in Medicare. - Monitors Medicaid and Private Insurances websites, clearinghouses, and RA/EOB’s on a daily basis to ensure that all claims are processing for payment. - Performs monthly AR reviews and works with Senior Specialist/Supervisor/Manager to resolve problem accounts. - Posts Deposits daily or weekly as needed. - Balances EOB/RA’s to deposit entry and bank printouts. - Assists with preparation and delivery of items required for branch or yearly audits as needed. - Follows timekeeping and attendance policy daily. - Performs other duties as assigned. Benefits - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.