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Learning & Development Analyst
Location
United States
Posted
12 days ago
Salary
$70K - $110K / year
Seniority
Mid Level
Job Description
Learning & Development Analyst
CrowdStrike
• Provide operational coordination for the successful execution of virtual live instructor led programs delivered via Zoom as well as in-person live instruction deliveries. • Manage internal L&D communications, including monitoring and responding to the L&D team inbox and learner inquiries. • Assist with scheduling, logistics, and communications for virtual and in-person learning programs. • Support program owners with communications, enrollments, and follow-ups. • Support administration and reporting for learning platforms such as Docebo LMS and Skillsoft Percipio. • Track learner activity, completions, engagement metrics, and program adoption. • Maintain accurate learning data and reporting processes. • Analyze learning program data including engagement, completion rates, learner feedback, and adoption metrics to evaluate program effectiveness. • Identify trends across learning systems, workforce data, and surveys to generate insights that inform learning strategy and improvements. • Produce program insights, evaluation reports, and recommendations to support continuous improvement.
Job Requirements
- Bachelor’s degree in Human Resources, Business, Organizational Development, Analytics, or related field, or equivalent experience.
- 2–3+ years of experience in Learning & Development, HR analytics, training operations, or a related function.
- Strong Excel and data analysis skills with the ability to interpret data and translate insights into recommendations.
- Strong written and verbal communication skills and the ability to collaborate with cross-functional stakeholders.
- Service-oriented mindset; comfortable dealing with ambiguity, team-player and results obsessed.
- Experience with Docebo LMS, Skillsoft Percipio, or similar enterprise learning platforms.
- Experience using Tableau or other data visualization tools.
- Experience using Articulate360 to build online learning courses.
- Experience facilitating and leading instructor-led classes and workshops in both a virtual and in-person learning environment.
- Familiarity with skills mapping, workforce capability frameworks, or skills-based talent development.
- Experience using AI tools to analyze data and identify trends or insights.
- Knowledge of learning evaluation models such as ADDIE or Kirkpatrick.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
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