Technical Project Manager
Location
Tennessee
Posted
5 days ago
Salary
$122K - $144K / year
Seniority
Senior
Job Description
Technical Project Manager
Clearwater Analytics
• Provide end-to-end support for Clearwater’s Managed Cloud and Managed Security Services • Develop and maintain project plans, including resource allocation, timelines, and budgets • Identify and report on risks to project schedule, budget, and quality of deliverables • Track and report on progress relative to plan for SOC engagements • Initiate projects and coordinate delivery of service engagements, including planning and leading internal transition calls and client kick-off calls • Proactively escalate potential client satisfaction issues, internal operational issues, and SOC team issues to senior leadership • Regularly update projects in PSA, including status, milestone dates and known issues and risks • Collaborate with the Consulting organization to optimize client satisfaction of shared clients and ensure bi-directional communication is occurring regarding engagements • Support the development, communication, and presentation of SOC and Cloud metrics • Serve as a main point of contact for clients, consultants, and contractors to help coordinate and manage SOC engagements
Job Requirements
- Minimum 5 years experience as a Technical Project Manager, focused on cybersecurity and cloud environments
- Experience working with senior management and well-versed in the practices and demands of progressive and evolving Service organizations
- Hands-on experience with ServiceNow is a plus
- Bachelor's degree in Business, Computer Science, Information Technology, Cybersecurity or related field
- MBA degree in the above fields is preferred
- PMP or related Project Management certification is a plus
- Strong understanding of healthcare regulations, including HIPAA, HITRUST, and other compliance standards
- Strong knowledge of Microsoft Azure Cloud and Managed Security Services
- Ability to analyze and solve problems, perform complex tasks, prioritize multiple projects and follow through
- Ability to make sound decisions in potentially time-sensitive and pressure situations
- Ability to embrace Clearwater’s CLEAR core values and culture.
Benefits
- merit-based salary increases
- eligibility for our 401(k) plan
- medical, dental, vision, life and disability insurances
- flexible paid time off
- 11 paid holidays
- paid sick time
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