• Optimize the efficiency of sales channels and operations. • Ensure sales activities drive growth of commercial product, CropVoice. • Improve functionality of CRM system; develop metrics and reporting. • Analyze sales funnel, pipeline and indicators of revenue performance. • Partner with internal teams and sales channel partners to utilize sales tools effectively.

Role Description Join Amazon's New Seller Recruitment (NSR) team as a Sales Operations Specialist and lead the execution engine that keeps NSR's seller journey running. Based in Costa Rica, you will directly manage a team of Sales Operations Associates while personally executing and overseeing the daily tactical work streams that directly support NSR's recruit, launch, and grow mission. - Directly Manage and Develop Sales Operations Associates: Serve as the direct manager for a team of Sales Operations Associates — setting daily direction, conducting regular 1:1s, providing coaching and feedback, ensuring quality standards are met, and supporting their professional growth and development. - Directly Execute and Oversee Tactical Work Streams: Personally execute and oversee daily work streams — including pipeline support, opportunity assignments, intake triage, ARR-to-AGR handoffs, and pipeline audits — ensuring accuracy and throughput across the team. - Serve as US-CR Liaison: Communicate directly with US-based Sales Operations team members, relaying priorities, surfacing blockers, and ensuring the Costa Rica team has the clear direction and context needed to execute. - Maintain Quality Standards: Establish and enforce quality and accuracy standards for the team's output, conducting regular audits and spot checks to ensure work meets NSR's operational standards. - Manage Intake and Triage: Own the Asana queue morning review and triage process, ensuring requests are accurately routed, prioritized, and responded to within established service level agreements (SLAs). - Identify Process Improvements: Surface patterns in tactical work that could be streamlined or automated and partner with the US team to implement solutions. Qualifications - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field - Experience with sales CRM tools such as Salesforce or similar software - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience using Microsoft Excel to manipulate and analyze data - 5+ years of related industry experience - Experience in English-language communication skills, both written and verbal Requirements - 5+ years of finance, business management and sales operations experience - Experience working within a high-growth, technology company Benefits - Our inclusive culture empowers Amazonians to deliver the best results for our customers. - If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. - If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Manage and optimize revenue-impacting workflows across the organization • Improve forecasting accuracy and strengthen pipeline management rigor • Drive operational efficiency across the quote-to-cash lifecycle • Oversee CRM administration and sales process management within Salesforce • Lead strategic operational initiatives aligned with company growth objectives • Develop executive-level reporting and KPI dashboards to support business decisions • Establish and maintain process governance and operational best practices • Analyze operational data and performance metrics to identify trends and opportunities • Identify and implement automation, process enhancements, and continuous improvement initiatives

Role Description We are looking for an experienced, innovative enablement leader with a track record of building and scaling global sales, customer success, and channel enablement programs at large, high-tech companies, preferably in SaaS. You are passionate about improving the performance of people and teams, and you bring both the strategic vision and operational discipline to make it happen. In this role, you will lead an organization of 50+ geographically dispersed enablement professionals spanning program management, learning & development, events & training, and coaching. You will own the full stack of field-facing enablement—taking existing programs and building them into broader programmatic solutions, while continuously raising the bar with new approaches. This includes harnessing AI and modern enablement technology to personalize learning, scale content production, and give every seller faster access to the right knowledge at the right moment. Your team ensures that every seller, customer success manager, and channel partner is equipped to engage confidently and effectively across the entire customer lifecycle. If you are a proven enablement leader with the vision and experience to build world-class, customer-centric programs in a global SaaS company, this is the home for you. Qualifications - 12+ years in GTM enablement, sales strategy, or revenue operations in a B2B enterprise software company - 7+ years in a Director or above people leadership role with direct management of large (30+), geographically dispersed, cross-functional enablement organizations - Demonstrated track record of building and scaling global enablement programs that measurably reduced seller ramp time, improved quota attainment, or drove channel performance - Strong familiarity with enterprise sales methodologies and the ability to embed them into enablement programs, playbooks, and coaching frameworks - Deep familiarity with the enterprise SaaS sales motion, including subscription, enterprise agreements, land-and-expand, and usage-based models across sales, customer success, and channel partner audiences - Experience designing and executing events (SKO, launch readiness, bootcamps) for global field audiences - Proven ability to influence senior and C-level executives—building trust, shaping strategic decisions, and securing buy-in for enablement priorities without direct authority - Exceptional communication skills; able to translate complex enablement programs into clear business impact narratives for executive and board-level audiences - Proficiency with modern sales enablement platforms, CRM, and analytics tools; working knowledge of AI applications in enablement, including content generation, coaching automation, and learning personalization Requirements - Develop and own a multi-year global enablement strategy aligned to Autodesk's priorities across cloud, portfolio expansion, and platform growth, including oversight of multi-million-dollar budgets and investment decisions - Assess knowledge and skill gaps across sales, customer success, and channel partner teams; translate findings into targeted learning programs and structured competency frameworks - Establish worldwide enablement goals, manage team activities against those goals, and deliver bi-weekly, monthly, and quarterly progress communications and reports to leadership - Lead the evaluation and adoption of emerging enablement technologies—including AI-powered coaching, content generation, and learning personalization—to keep Autodesk's enablement function at the cutting edge - Collaborate across global regions to share best practices, lessons learned, and region-specific solutions for accelerating ramp-to-quota and growing deal sizes - Build and maintain executive alignment with CRO, Sales, and Customer Success leadership—regularly presenting enablement strategy, program performance, and investment rationale to shape how the business prioritizes and funds field readiness - Own delivery of customer-centric enablement, ensuring all selling and support teams are fully equipped across the full sales and customer success lifecycle - Translate market narrative into field-ready assets—sales playbooks, objection handling guides, discovery frameworks, seller-ready demos, and role-based learning paths—leveraging AI-assisted content production to deliver at speed and scale - Work with sales, customer success, and channel leadership to develop, execute, optimize, and measure the impact of enablement programs on business outcomes - Serve as the primary enablement liaison representing enablement needs in GTM planning and cross-functional prioritization forums - Design and own the global onboarding program for new sales, customer success, and channel partner roles—covering curriculum, delivery, reinforcement, and time-to-productivity measurement - Coordinate and orchestrate the full portfolio of enablement events: bootcamps, workshops, webinars, and segment-specific tracks for worldwide sales, customer support, and channel audiences - Create and deploy key components of Sales Kick-Off meetings—both the large annual launch event and periodic mini-SKOs targeting new solution or business offering launches - Lead and develop an organization of 50+ geographically dispersed, global enablement professionals spanning program management, learning & development, events & training, and coaching disciplines - Define team charter, operating model, and resource plan; manage vendor and agency relationships for content production at scale - Develop talent through structured coaching, clear OKRs, and exposure to cross-functional GTM workstreams across all regions Benefits - From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. - Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $201,100 and $327,690. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.