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SOFTSWISS

Winning combination of software products for iGaming

Operations Manager

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Poland

Posted

24 days ago

Salary

0

Seniority

Senior

English

Job Description

Operations Manager

SOFTSWISS

• Overseeing operational processes • Monitoring business performance • Coordinating internal teams • Ensuring operational efficiency across ongoing initiatives • Analyzing key product and financial metrics across projects • Identifying anomalies, risks, and growth opportunities • Conducting root-cause analysis with analysts and internal teams • Coordinating cross-functional teams to resolve operational incidents • Monitoring task execution and SLA compliance • Ensuring alignment and effective communication between internal departments • Translating business needs into actionable tasks • Initiating process improvements and scaling successful practices

Job Requirements

  • Experience in iGaming in Operations, Project Management, or Account Management roles
  • Strong understanding of product and financial metrics
  • Ability to analyze data and identify root causes of deviations
  • Experience identifying bottlenecks and inefficiencies in operational processes
  • Ability to propose and implement operational process improvements
  • Experience working with Jira and Confluence
  • High level of ownership and proactivity
  • Strong communication and coordination skills
  • English level: Upper-Intermediate (B2) or higher

Benefits

  • Private insurance
  • An additional Day Off (1) per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with native speakers
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events

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