• Supports the design, analysis, and delivery of market-competitive, equitable compensation programs, enabling fair, data-drive decisions. • Provides analytical support, ongoing research, modeling and compensation analysis for base pay and incentive programs. • Evaluates jobs, completes market pricing, determines pay grades, completes compensation surveys, and performs associated analysis by applying standard job evaluation methodologies. • Ensures compensation related programs and practices are competitive and equitable and in compliance with all regulatory requirements. • Serves as a trusted advisor who consults with HR partners on compensation issues and mentors and guides compensation analysts and specialists.

• Develop and maintain complex lifecycle cost models, including Life Cycle Cost Estimates (LCCE), and demand forecasting tools • Perform parametric cost estimating, regression analysis, and data normalization using historical datasets to identify cost drivers and trends • Evaluate design alternatives and assess costs across the full product lifecycle (development through end-of-life) • Interpret technical documentation such as blueprints, P&IDs, and Work Breakdown Structures (WBS) to extract accurate cost inputs • Support warranty reserve planning and cost-recovery strategies through financial modeling and trend analysis • Generate pricing inputs and financial analysis for retrofit and upgrade programs • Analyze lifecycle cost trends, margin performance, and financial exposure to inform strategic decisions • Conduct sensitivity and scenario analyses to assess risk, quantify uncertainty, and determine appropriate contingencies • Develop and present clear, data-driven business cases to support lifecycle investment decisions • Partner cross-functionally with Engineering, Operations, Finance, and Commercial teams to translate technical assumptions into commercial and financial outputs • Present and defend complex financial analyses to leadership and key stakeholders with clarity and confidence • Maintain high attention to detail to ensure accuracy in cost assumptions, estimates, and reporting

• Owns client-specific quality programs, performance metrics, and escalations while leading team development and cross-functional coordination • Set client QA strategies (sampling design, audit methods, acceptance thresholds) and adapt to scope/volume changes • Run root-cause analyses; drive CAPA plans with owners, timelines, and effectiveness checks • Plan training & certification for raters/annotators and coordinators; track completion and impact • Maintain dashboards (throughput, accuracy, productivity, cost) and convert insights into actions • Manage client escalations; present options, trade-offs, and recovery paths • Standardize SOPs, templates, and checklists; remove bottlenecks • Pilot small automations (macros, templates, RPA/API handoffs) with Ops Tech; scale wins • Coach P1s and C2–C3 on tools, workflows, and QA craft • Ensure compliance/security across data handling and platform access

• Overseeing all technical aspects of the implementation process • Working closely with Implementation Coordinators and other groups to successfully bring new clients live • Gathering requirements, managing deliverables, technical setup, testing • Working with internal and external stakeholders • Being the technical SME for the implementation process • Managing client timelines and deliverables in a fast-paced environment • Responsible for determining client configuration and recommending the best solution • Analyzing test data to find root cause, trends, and gaps to prepare the client for a successful Go-live • Researching issues, testing theories, identifying impact, and proposing short and long-term solutions • Working with development to gather requirements and test new features and enhancements