• Overseeing all technical aspects of the implementation process • Working closely with Implementation Coordinators and other groups to successfully bring new clients live • Gathering requirements, managing deliverables, technical setup, testing • Working with internal and external stakeholders • Being the technical SME for the implementation process • Managing client timelines and deliverables in a fast-paced environment • Responsible for determining client configuration and recommending the best solution • Analyzing test data to find root cause, trends, and gaps to prepare the client for a successful Go-live • Researching issues, testing theories, identifying impact, and proposing short and long-term solutions • Working with development to gather requirements and test new features and enhancements

• Serve as a part of the funding adjustment team, ensuring timely research, resolution, and documentation of all adjustments. • Manage and maintain the funding adjustment dashboard, including status updates, tracking, and reporting. • Monitor and respond to the Verus Funding Adjustment email inbox in a timely and professional manner. • Research and resolve post-funding adjustments, including pricing variances, fee discrepancies, curtailments, and other loan-level differences. • Communicate directly with Fund Administrators, DC Accounting Teams, Servicing, Lock Desk, and external Sellers to resolve outstanding items. • Monitor Post Funding cash accounts for incoming funds and prepare wire templates to transfer funds to appropriate accounts. • Prepare weekly wire templates for funding adjustment processing and confirm outgoing wire instructions. • Prepare and distribute funding adjustment statements to Sellers. • Identify and recommend process improvements to enhance efficiency and accuracy within funding and treasury workflows. • Cross-train and provide backup support across core Accounting & Finance functions as assigned. • Participate in special projects and departmental initiatives as needed.

• Provide support to the United States Coast Guard’s Command, Control, Communications, Computer, Cyber and Intelligence Service Center (C5ISC), based in Portsmouth, VA, is tasked with maintaining and developing the Coast Guard’s C5I Systems. • C5ISC uses the Mission Support Business Model (MSBM) from the Doctrine for Mission Support, Coast Guard Publication (MS-0). • One of the four MSBM cornerstones is configuration management, which includes Planned Maintenance Support.

• Ensure invoices from Global Service Partners and third-party suppliers are accurate, compliant, and aligned to contract terms, budgets, and forecasts. • Perform thorough invoice reviews and audits, identifying trends, variances, and risks that impact financial performance. • Approve invoices in Ariba to support timely and accurate payment processing. • Partner with Finance, Procurement, and Accounts Payable teams to resolve discrepancies and improve end-to-end invoice processes. • Provide clear and consistent updates to business leaders on invoice status, open issues, and payment timelines. • Maintain detailed audit documentation to ensure traceability, governance, and readiness for review. • Manage and maintain CRO Term Sheets by validating funding accuracy and ensuring alignment throughout the life of GSP contracts. • Analyze invoice data to support governance reporting, budget visibility, and operational decision-making. • Lead and implement best practices that improve invoice review efficiency, accuracy, and stakeholder experience. • Support CRO initiatives and projects by coordinating with internal teams and scheduling ad hoc meetings with GSPs as needed.