Role Description Movement Labs is seeking a detail-oriented, systems-minded QC Manager to serve as the integrity backbone of our 2026 Neighborhood Captains program. This is a new and critical role — you will be responsible for designing, managing, and continuously improving the quality control infrastructure that ensures every captain interaction is real, meaningful, and accurately recorded. As QC Manager, you will work closely with the Neighborhood Captains Program Team and the research team to catch data anomalies, verify reported voter contacts, and translate findings into actionable coaching and retraining. Your work directly protects program fidelity, reassures funders, and preserves the integrity of our randomized controlled trial. Responsibilities - Data monitoring & anomaly detection - Monitor captain outreach data in real time, flagging volume anomalies such as unrealistic door or call rates, suspicious GPS patterns, or timestamps inconsistent with legitimate outreach. - Identify patterns that may indicate data entry errors, training gaps, or intentional misreporting — including implausibly high contact rates, identical interaction notes across voters, or data entered outside of plausible outreach windows. - Maintain and refine a living set of QC flags and thresholds in collaboration with the Program Manager and research team. - Voter verification & follow-up - Conduct follow-up outreach to 5-10% of all reported voter contacts to verify that interactions occurred and assess their quality — via phone, text, or email. - Design and execute follow-up scripts that feel natural to voters (e.g., resource delivery, captain check-ins, thank-you messages) while systematically surfacing discrepancies. - Escalate serious flags immediately to the Program Manager and relevant Organizer. - Coordinate with the research team to ensure QC follow-up protocols do not interfere with the program's RCT. - Plant network management - Recruit and manage a network of plants — trusted individuals embedded in captain turfs who can report on whether outreach attempts occurred and assess their quality. - Debrief plants regularly and integrate their feedback into the broader QC picture. - Organizer partnership & coaching support - Translate QC findings into clear, actionable feedback for Organizers to use in captain coaching and retraining. - Distinguish between data entry coaching needs, training comprehension gaps, and more serious integrity concerns requiring escalation. - Participate in regular program-wide check-ins to share regional trends and systemic findings. Qualifications - At least 3 - 5 years of experience in data quality, compliance, research operations, or a field that required rigorous attention to accuracy and pattern recognition. - Comfort working with data platforms, technology, and outreach tracking tools; ability to identify trends, anomalies, and underperformance in reporting dashboards. - Strong interpersonal skills — you'll need to conduct voter follow-up calls that feel warm and natural, not like audits. - Discretion and good judgment when escalating concerns; ability to distinguish between honest mistakes and bad actors. - Familiarity with community organizing, political campaigns, or relational outreach programs. Benefits - Total compensation package equivalent to $81,875 - $91,875 annualized. - This includes a base salary of $75,000-$85,000 (Level 2 or Level 3 according to experience), a $5,000 end-of-cycle bonus, and a worklife stipend of $1,875 in pre-tax dollars to support employees during our highest intensity work period. - Excellent health, dental, and vision benefits, 401(k) matching. - Remote‑first culture with teammates across the country. - This position includes possible on-call requirements. - This is a temporary cycle role and runs through November 15, 2026. - This position is not eligible for the collective bargaining unit.

Role Description Globe Life AO is seeking motivated, self-directed professionals to join our growing remote team as Remote Insurance Advisors. This role offers the flexibility of working from home while providing meaningful client support and long-term career growth. As a Remote Insurance Advisor, you will work directly with clients to provide guidance, answer questions, and deliver high-quality service. This position is well suited for individuals who are organized, goal-oriented, and interested in building a stable, performance-driven career in a supportive, mentorship-focused environment. Benefits - Fully Remote Position – Work from home with a flexible schedule - Training & Development – Virtual training, workshops, and ongoing mentorship - Compensation Structure – Weekly pay with performance-based bonuses and no income cap - Union Benefits – OPEIU Local 277 representation - Insurance Benefits – Life insurance and accidental death benefits - Medical Reimbursement Program – Support for eligible healthcare expenses - Career Advancement – Leadership development and growth opportunities - Additional Incentives – Performance recognition, incentive trips, and team events Key Responsibilities - Support new clients through the onboarding process - Provide personalized service and recommend appropriate solutions based on client needs - Respond promptly and professionally to client inquiries - Maintain accurate records and manage follow-ups - Build and maintain client relationships through consistent communication - Adhere to company policies, state regulations, and compliance standards - Manage appointments and daily schedules efficiently Qualifications - Strong communication and interpersonal skills - Ability to learn quickly and adapt in a virtual environment - Self-motivated with the ability to work independently and collaboratively - Organized, dependable, and goal-driven - Comfortable using digital tools and technology - Prior experience is not required. Comprehensive training and ongoing support are provided. Why Globe Life AO This role offers more than a remote position—it provides a clear path to professional development, income growth, and long-term career stability. Globe Life AO fosters a collaborative, performance-focused culture where individuals are supported, developed, and recognized for their contributions. If you are looking for a remote opportunity that combines flexibility, growth, and meaningful client impact, we encourage you to apply.

• Developing and maintaining the Master Production Schedule (MPS), balancing business opportunities, costs, and risks • Drive the development and roll-out of scheduling tools, business processes, and automation opportunities to reduce manual operations, enhance Factory Scheduler implementation, and support production efficiency • Conduct work-center level capacity analyses to mitigate near-term and future schedule risks, identify gaps in models and communication causing slips, and lead reactive/proactive initiatives, including projects to expand capacity • Establish key metrics, promote continuous improvement efforts using lean principles, six sigma, or Kaizen, and identify opportunities to enhance product yield, quality, safety, cost, and team efficiency • Prepare and deliver effective, actionable weekly status reports to highlight risks, achievements, and recommendations for business development and forward schedule requirements • Drive Sales & Operations Planning (S&OP) processes by providing capacity insights and recommendations • Lead initiatives to reduce lead times, improve resource allocation, and enhance overall productivity • Develop contingency plans for capacity constraints and unexpected demand fluctuations • Monitor and mitigate risks related to equipment downtime, labor shortages, and material availability • Ensure Material Master Teams at plant level maintain accurate master data setup for work centers, routings, and production resources

• Directly manage five Court Support Team Leads, providing day-to-day direction, coaching, and performance oversight. • Conduct regular one-on-ones, formal performance reviews, and development planning for all direct reports. • Own personnel decisions including hiring, corrective action, and recognition in partnership with HR. • Foster a culture of accountability, continuous improvement, and high engagement across all five teams. • Identify and develop internal talent for future leadership opportunities. • Own and drive KPI targets across all Court Support teams, including touches per specialist, resolution rates, queue age, and first-touch completion (FTC) metrics. • Review daily output tracker data reported by leads; synthesize into actionable insights for the Senior Manager. • Track and analyze meaningful resolution trends to identify systemic issues and opportunities. • Deliver regular performance reporting to the Senior Manager of Physical Fulfillment, including productivity highlights, risks, and support needs. • Partner with leads to ensure KPI data is captured accurately and consistently. • Build and maintain strong, trust-based relationships with court clerks, sheriff’s offices, and other county personnel across all supported jurisdictions. • Serve as the primary escalation point for complex jurisdiction-specific issues that exceed lead authority. • Stay current on court procedures, filing requirements, scheduling norms, and regulatory changes across assigned jurisdictions. • Proactively communicate relationship status and jurisdiction-level risks to senior leadership. • Coach leads on strategic approaches to managing high-volume queues, prioritizing aging work, and preventing backlogs. • Guide leads through attendance and coverage decisions to maintain throughput without creating bottlenecks. • Review and calibrate daily/weekly workload distribution across teams to balance capacity effectively. • Advise on escalation triage: what to push, what to hold, and how to sequence competing priorities. • Continuously identify opportunities to streamline workflows and reduce customer turnaround times. • Champion the identification, piloting, and adoption of AI tools that improve team efficiency and output quality. • Partner with operations, technology, and product teams to scope, test, and implement process improvements. • Document and standardize updated workflows, ensuring leads and specialists are trained and aligned on changes. • Serve as the subject matter expert on court and sheriff processes, educating leads and team members on jurisdiction-specific requirements. • Develop and maintain training materials covering court filing procedures, service of process protocols, and best practices. • Ensure leads are conducting team huddles, quality spot checks, and touchpoints that reinforce learning and consistency. • Identify skill gaps across teams and build targeted coaching plans to close them.