• Identificar, analizar y calificar oportunidades de negocio relevantes para Baastel • Coordinar el desarrollo de propuestas técnicas y financieras de alta calidad en colaboración con expertos técnicos • Desarrollar y mantener asociaciones estratégicas • Construir, estructurar y movilizar redes de expertos en apoyo de oportunidades y proyectos • Asegurar la contratación, seguimiento de presupuestos y cumplimiento financiero de contratos adjudicados • Supervisar la facturación del proyecto en colaboración con el Asistente Financiero • Mantener relaciones sólidas y constructivas con clientes y consultores • Asegurar el cumplimiento de las obligaciones contractuales y de los estándares de calidad de Baastel • Anticipar y resolver proactivamente problemas administrativos y operativos relacionados con contratos • Asegurar la calidad y actualización de los datos relacionados con proyectos y consultores • Contribuir a la mejora continua de herramientas y procesos internos • Apoyar el intercambio de información y la coordinación interna de actividades de desarrollo comercial

• Independently manage smaller proposals/renewals (typically up to $85,000 USD annual contract value) • Review RFP documents for compliance requirements and flag risks • Use Salesforce to delegate tasks to Contracts/Legal and acquire technical solution support • Compile qualification materials, graphics, and layouts to align with brand standards • Ensure delivered proposals are compliant and responsive to the agency's needs • Draft and/or edit sections of proposals, marketing content, and qualification materials • Use Loopio to review and edit responses to technical questionnaires • Demonstrate clarity, accuracy, and persuasiveness in written contributions • Use proposal automation/content management tools to automate portions of the response process

Role Description We are seeking a Capture and Proposal Specialist to support our Treatment Technologies team. This role is designed for someone who can help the team win competitive work while also strengthening the systems, templates, tools, and processes that make pursuit activity more efficient and consistent. This position is approximately 50% proposal development and coordination and 50% capture, business development, pipeline, and process improvement support. The role will support competitive RFPs, RFQs, municipal bids, technical proposals, client-facing qualifications (SOQs), and related pursuit materials, while also helping track opportunities, research the competitive landscape, monitor bid portals, support pursuit planning, improve content libraries, and advance automation and innovation efforts. The successful candidate will be a strategic partner to a highly technical, fast-paced team. This person should be curious, organized, responsive, comfortable learning complex treatment technologies, and motivated to improve how proposals are developed, reviewed, tracked, and submitted. This position is fully remote with occasional travel to U.S. office locations for team meetings, training, or business needs. The annual salary range for this role is $75,000-$85,000, commensurate with experience, skills and geographic location. Qualifications - Bachelor’s degree in English, Communications, Marketing, Business, Environmental Science, Engineering, or a related field preferred, or equivalent relevant experience. - At least 5 years of experience in proposal coordination, capture support, business development, technical marketing, sales enablement, or a related role preferred. - Direct experience supporting competitive RFPs, RFQs, municipal bids, public-sector procurements, or professional services proposals strongly preferred. - Experience in environmental services, water treatment, remediation, treatment technologies, engineering, construction, equipment, or technical services environments preferred. - Strong proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and Adobe Acrobat required. - Experience with proposal, CRM, project management, or content systems such as Salesforce, ClickUp, GovWin, ConstructConnect, or similar platforms preferred. - Experience with AI, automation tools, proposal templates, content libraries, pricing systems, or process improvement initiatives is a plus. - Shipley, APMP, or related proposal/capture training or certification desired. - Strong writing, editing, proofreading, and technical communication skills. - High attention to detail, especially for compliance, pricing alignment, proposal instructions, and final QA/QC. - Strong organizational and time management skills. - Ability to coordinate multiple contributors and keep work moving under deadline pressure. - Curiosity and willingness to learn complex technical subject matter. - Self-starter with initiative, follow-through, and sound judgment. - Comfortable improving imperfect systems, organizing scattered content, and building repeatable processes. - Strategic, service-oriented, collaborative, and responsive. - Able to balance tactical proposal execution with longer-term process, automation, and content improvements. Requirements - Coordinate the development, review, and submission of assigned proposals, qualifications, RFPs, RFQs, RFIs, municipal bids, and other client deliverables. - Manage proposal intake, schedules, assignments, compliance requirements, production timelines, and final submission steps. - Develop and maintain compliance matrices, checklists, outlines, content plans, and proposal schedules. Ensure that proposals are developed with adequate lead time for internal reviews and approvals. - Coordinate inputs from sales team, technical subject matter experts, project managers, operations, pricing, legal, and leadership. - Support technical editing, proofreading, formatting, version control, and quality reviews to help ensure proposals are accurate, compliant, consistent, and client-ready. - Review proposal packages for grammar, formatting, product naming, scope alignment, required forms, pricing consistency, terms and conditions, and submission instructions. - Help prepare and submit materials through bid portals, procurement platforms, and client-specific systems. - Support proposal setup, file organization, document routing, signatures, bonds, forms, attachments, and other submission requirements. - Help create cohesive, Onterris-branded proposal templates and technical proposal frameworks across Treatment Technologies product and service lines. - Maintain and improve reusable proposal content, including standard language, project descriptions, resumes, product/service descriptions, scope language, graphics, and supporting documents. - Monitor bid portals, procurement sites, pipeline aggregators, municipal opportunity sources (including ConstructConnect), and other channels to identify relevant opportunities. - Track open pursuits, upcoming deadlines, proposal status, decision points, and pipeline health, and assist in managing related Salesforce records. - Support opportunity qualification by gathering client background, procurement details, project context, incumbent information, teaming considerations, and pursuit risks. - Assist with capture planning, including win themes, differentiators, client needs, key personnel strategy, stakeholder mapping, and teaming partner coordination. - Understanding of the competitive landscape and how to message and tailor accordingly. - Support proposal debriefs, win/loss tracking, lessons learned, and follow-up reporting. - Help develop dashboards, trackers, and reporting tools that give leadership and account teams better visibility into pursuit activity. - Partner with the team to identify bottlenecks in proposal and capture workflows and recommend practical improvements. - Support automation, standardization, and innovation efforts, including templates, reusable content, proposal setup tools, intake processes, and future improvements. - Help reduce the administrative burden on the sales team so they can focus more time on technical solutions, client strategy, and selling. Benefits - Competitive salary range of $75,000-$85,000, commensurate with experience, skills, and geographic location. - Fully remote position with occasional travel to U.S. office locations for team meetings, training, or business needs. Company Description Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress.

Role Description The Manager, Proposal Support Operations is responsible for leading a remote team supporting proposal and RFP operations within Group Insurance Sales. This role oversees proposal execution, team development, operational excellence, and cross-functional collaboration to ensure high-quality, compliant, and timely proposal submissions that support business growth objectives. The position plays a key role in driving consistency, process improvement, knowledge management, and operational scalability across the proposal support function. What You’ll Do - Lead & Develop the Team - Own new hire onboarding, training, and continuous development - Coach team members on how to effectively communicate the GBS story and value proposition through responses to questionnaires - Provide ongoing feedback, mentoring, and performance guidance - Foster a collaborative, accountable, and high-performing team environment - Create an environment focused on continuous improvement, knowledge sharing, and operational excellence - Support career development and succession planning across the team - Manage team workflow, prioritization, and resource allocation to support service delivery and quality expectations - Monitor team performance and provide coaching to drive consistency, accountability, and operational excellence - Drive Proposal Quality & Execution - Oversee the end-to-end proposal process, from intake to final submission - Ensure proposals are accurate, compliant, and aligned with sales strategy - Review the Final Proposal Package - Provide guidance, oversight, and escalation support for complex and high-priority proposal opportunities - Monitor and drive team performance metrics including quality, turnaround time, SLA adherence, and finalist outcomes - Identify trends, risks, and process gaps and implement improvement plans to enhance proposal effectiveness - Support adoption of operational governance and reporting standards across the RFP function - Build Expertise & Capability - Develop deep team knowledge of: - GBS products and value-add positioning - Compliance, contract standards, and client requirements - Responses to product, bidding entity, and security-related questions - Coach team on handling Data Processing Agreements, Master Service Agreements, compliance, and client/prospect inquiries - Reinforce adherence to approved content standards, response guidelines, and proposal best practices - Identify outdated or inconsistent content and escalate improvement opportunities to leadership - Support team adoption and effective use of proposal content libraries and knowledge management tools - Enable Process Excellence - Train team on job aids, tools, and standard workflows - Ensure effective use of: - Project plans and tracking tools - Content libraries and proposal systems - Guide team on where to go for support (IT, SMEs, Underwriting, Sales) - Drive operational consistency, proposal efficiency, and quality outcomes - Execute bi-weekly Process Confirmations on standard work - Support implementation and adoption of proposal technologies, workflow tools and automation initiatives - Champion continuous improvement and operational transformation efforts across the RFP function - Reinforce adherence to standard operating procedures, workflows, and quality expectations - Identify process gaps and escalate improvement opportunities to leadership - Partner Across the Business - Collaborate with Sales, Underwriting, SMEs, Legal, and IT partners - Provide guidance on: - When and how to engage SMEs, Underwriting, and Sales - Escalating risks and resolving issues quickly - Support alignment across stakeholders to drive winning outcomes Qualifications - Bachelor’s degree or equivalent combination of education and relevant experience preferred - 5+ years of experience in RFP, proposal management, underwriting operations, sales support, or related operational leadership roles - 2+ years of people leadership experience with demonstrated success coaching, developing, and elevating team performance - Strong knowledge of RFP/RFI lifecycle management, proposal strategy, and questionnaire response development - Experience supporting complex Group Benefits products and understanding of underwriting, compliance, security questionnaires, and contractual requirements - Proven ability to lead in a fast-paced, high-volume environment while balancing quality, service, and deadlines Requirements - Experience working within Group Benefits, insurance, or employee benefits environments - Familiarity with proposal automation tools, content management systems, or workflow technologies - Strong operational improvement, change management, and process optimization experience - Excellent communication, stakeholder management, and cross-functional collaboration skills Pay Transparency - Salary Range: $70,000-$90,000 - Overtime eligible: Exempt - Discretionary bonus eligible: Yes - Sales bonus eligible: No - Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. - Employees are eligible for an annual discretionary bonus. - In addition to base salary, employees may also be eligible to participate in an incentive program. Benefits - We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. - Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.