• Overall responsibility of the Intake team ensuring accuracy of referrals, patient communication and ensuring company philosophies and procedures are followed to ensure appropriate shipping method utilized for delivery of products and or service. • Develops and monitors operational budgets including variance analysis, return on investment and appropriate action plans for remediation. • Identifies cost reductions/efficiencies/revenue enhancements and makes any changes within areas of responsibility. • Identifies and implements strategies to increase revenue and market share for defined programs. • Uses critical thinking and problem-solving skills to achieve departmental goals and balance workload. • Integrates industry best practice and evidence-based practice into programs and standards of care. • Develops effective program models and measures outcomes that are patient centered rather than product line centered. • Consistently manages operating teams to ensure achievement of organizational values, goals, strategic plan, and mission. • Ensures departmental completion and compliance with Company Quality Improvement initiatives and objectives and meets ACHC and regulatory requirements. • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. • Establishes annual goals and objectives for the department based on the organization’s strategic goals. • Responsible for achieving organizational performance and retention goals, including timely completion of performance evaluations. • Collaborate with leadership to develop the programs and improve patient satisfaction. • Work with mid-level managers to create daily, weekly, monthly, and quarterly key performance Indicators.

Role Description As a Director, Integrated Media Strategy & Planning, you are in the driver’s seat for refining the products and processes that define our Media craft. You are equal parts agency developer and strategic client partner, responsible for expanding the Integrated Planning practice within North America and globally. You understand that real media impact comes from a holistic view of consumers, culture, and commerce, and you have the expertise to lead teams in navigating complex, multi-stakeholder environments to deliver lasting growth for world-class brands. What You'll Do - Lead the expansion of the Integrated Planning and Strategy practice, refining best-in-class processes across both B2B and B2C verticals. - Direct full-funnel, data-driven media strategies for nationally and internationally recognized brands, ensuring every plan moves "hearts and minds." - Partner with Business Development to spearhead new business pitches and identify proactive growth opportunities within the existing client portfolio. - Navigate and lead in complex, multi-agency (IAT) environments, ensuring DEPT®'s strategic vision is integrated across all partner workstreams. - Champion the use of advanced media research tools and data science to drive innovation in audience profiling and channel mix strategy. - Oversee the quality and consistency of strategic output across multiple account teams, ensuring a high bar for creativity and rigor. - Mentor and lead a team of Associate Directors and Managers, fostering a culture of "relentless curiosity" and high-performance collaboration. Qualifications - 8-11 years of experience in omni-channel media strategy and planning, with at least 4 years specifically focused on Integrated Marketing Communications (IMC). - A proven track record of winning new business and successfully retaining and growing high-value client relationships. - Expertise in utilizing a wide array of research and measurement tools (ComScore, MRI, GWI, Kantar, Pathmatics, etc.) to drive strategy. - Experience working within or leading Integrated Agency Teams (IAT) for large-scale, global accounts. - Exceptional leadership instincts with the ability to inspire followership and manage senior-level client expectations. - Deep knowledge of how media intersects with Content, Commerce, and Technology to create seamless digital experiences. - Strong financial acumen and experience managing large-scale media budgets and agency resource planning. Benefits - Healthcare, Dental, and Vision coverage - 401k plan, plus matching - PTO - Paid Company Holidays - Parental Leave Company Description DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

• Own end-to-end performance of assigned customer portfolios, including gross and net retention, expansion, churn risk, and revenue predictability • Define portfolio segmentation strategies based on ARR, growth potential, risk profile, industry vertical, and strategic importance • Establish portfolio-level targets, success metrics, and performance benchmarks aligned to corporate objectives • Drive executive-level accountability for portfolio outcomes through structured governance and reporting cadences • Provide strategic leadership over renewal execution in partnership with Sales Renewals and Account Management leaders • Lead proactive churn-risk identification and mitigation strategies across the portfolio • Identify expansion and whitespace opportunities at a portfolio level and influence sales prioritization accordingly • Guide pricing, packaging, and commercial strategy discussions for large or complex portfolios • Serve as the senior point of coordination across Sales, Customer Success, Support, Services, Product, and Finance for portfolio execution • Establish consistent engagement models, escalation paths, and deal strategy across customer segments • Chair regular portfolio reviews with cross-functional leaders to drive alignment, transparency, and action • Influence resource allocation decisions to maximize portfolio performance and efficiency • Own portfolio-level forecasting for renewals, churn risk, and expansion pipeline • Partner with Revenue Operations to ensure data integrity, reporting accuracy, and KPI visibility • Deliver executive-ready reporting and insights on portfolio health, trends, and risks • Use advanced analytics to inform strategic decisions, investment priorities, and GTM adjustments • Define and evolve portfolio management frameworks, playbooks, and best practices • Identify systemic risks, inefficiencies, or coverage gaps and drive corrective action • Partner with Product and Marketing to ensure portfolio insights inform roadmap prioritization and go-to-market strategy • Champion operational excellence and scalability across customer-facing teams • Lead, mentor, and develop Portfolio Managers or matrixed team members as applicable • Establish performance expectations, development plans, and succession readiness within the portfolio management function • Act as a thought leader within MRI on portfolio strategy, customer economics, and revenue optimization

• Support Crinetics’ translational and early clinical programs by applying mechanistic and quantitative modeling to guide decision-making • Conduct PBPK and/or QSP modeling directly and/or work with external partners to integrate preclinical, in vitro, biomarker, and early clinical data into predictions • Help identify quantitative needs at key development milestones and ensure modeling results are translated into clear, actionable insights • Contribute to scientific review and provide input on population PK, PK/PD, and exposure–response analyses performed internally or through CRO partners • Inform efficient study designs using mechanistic and empirical modeling to guide dose selection, sampling, and biomarker strategy • Draft, develop and review program‑level quantitative analysis plans • Communicate modeling results clearly to project teams, supporting decision-making and governance discussions • Contribute modeling content to regulatory submissions (e.g., INDs, NDAs, IBs) with increasing independence • Support departmental objectives, mentor junior staff as appropriate