Role Description The Account Manager serves as the primary business contact for the client and is responsible for client & sales partner satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the AM will build relationships with clients and brokers to encourage new and repeat business opportunities. - Responsible for all client/broker communications, conflict resolution, and compliance on client deliverables and revenue. - Review all major deliverables to ensure quality standards and client expectations are met. - Ensure that client issues are dealt with in an efficient manner, informing the Manager of any problems that may arise. - Handle PUC complaints & escalations. - Managing customer expectations. - Responsible for retention of customers. - Communicate the client's goals and represent the client's interests to the team. - Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. - Understanding of company capabilities and service, and effectively communicate all offerings to the client. - Assist team through difficult issues, by finding solution driven results. - Ensure that clients are kept happy and always satisfied by always providing prompt response and solutions to their challenges. - Serve as the primary relationship owner for assigned large partners with responsibility for retention and account manager support. - Reports to the TL of Account Management, providing regular input on all account activity, including complaints and escalations. Qualifications - Bilingual - fluent in English/Spanish. - Proven Account Management skills required in order to create, maintain, and enhance customer relationships. - Canadian Energy Market Knowledge will be an asset. - Minimum 2 years of Account Management experience. - Extremely detail oriented. - Technical competence. - Motivated, goal oriented, persistent and a skilled negotiator. - High level of initiative and work well in a team environment. - Excellent written and oral communication skills. - Handles stressful situations and deadline pressures well. - Plans and carries out responsibilities with minimal direction. - Consultative skills required to work with customers and brokers. Requirements - Bilingual - fluent in English/Spanish. - Proven Account Management skills required in order to create, maintain, and enhance customer relationships. - Canadian Energy Market Knowledge will be an asset. - Minimum 2 years of Account Management experience. - Extremely detail oriented. - Technical competence. - Motivated, goal oriented, persistent and a skilled negotiator. - High level of initiative and work well in a team environment. - Excellent written and oral communication skills. - Handles stressful situations and deadline pressures well. - Plans and carries out responsibilities with minimal direction. - Consultative skills required to work with customers and brokers. Benefits - Compensation (Canada Only): $42,540 – 57,430. *This range reflects base pay only. - Average annual commission earnings is $8,500 CAD. - Please note the compensation is listed in compliance with Ontario law and is specific to CA. It does not apply to similar roles based in the United States. Disclosures Just Energy is committed to fostering an inclusive and accessible work environment. We value diversity and do not discriminate on the bases of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other grounds protected by the Ontario Human Rights Code. This posting is for an existing vacancy. Just Energy does not use Artificial Intelligence to screen, assess, or select applicants for this position.

• Own revenue from the partner channel. • Hit and exceed partner-sourced ARR and pipeline targets. • Build, manage and forecast a revenue plan for key partners. • Acquire and activate high-value partners. • Plan and execute joint marketing and sales plays. • Negotiate commercial and contractual terms. • Collaborate internally to scale the channel.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: - Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales - Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) - Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap - Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: - 10+ years of sales experience within software OR solutions sales organization - Experience establishing trusted relationships with current and prospective clients and other teams - Experience producing new business, negotiate deals, and maintain healthy C-Level relationships - Experience achieving sales targets - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - The ability to understand the "bigger picture" and our plans around IT - Experience promoting a customer success focus in a "win as a team" environment - Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your role at DynatraceDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Why This Role Matters As a Global Account Manager, you will serve as the chief strategist and trusted advisor for Dynatrace’s most critical, global accounts. You won't just sell software, you will partner with G500 banking, finance, and insurance executives to align their long-term cloud and digital transformation strategies with Dynatrace’s advanced AIOps and observability platform. Operating at the intersection of business strategy and cutting-edge technology, you will lead a highly collaborative, cross-functional global team to land, adopt, and scale our footprint across complex business units. How You Will Make an Impact - Drive Global Account Strategy: Author and execute a holistic, 2-to-3-year strategic account plan. Map out key customer initiatives that drive long-term strategy realization, cloud adoption, and massive ARR growth. - Cultivate C-Suite Alliances: Build deep, trust-based relationships with C-level executives and key stakeholders across globally federated enterprises. Define executive governance maps to ensure seamless alignment with Dynatrace executive sponsors. - Orchestrate the Ecosystem: Lead, influence, and mobilize a virtual, matrixed team of resources across various Lines of Business (LoBs), functions, partners, and geographies (GEOs) to deliver a unified customer experience. - Maximize Footprint & Adoption: Own the end-to-end "land, adopt, consume, and grow" cycle, leveraging Dynatrace’s services, support networks, partners, and hyperscaler ecosystems (AWS, Azure, GCP) to expand our footprint. - Negotiate Complex, Global Deals: Navigate intricate procurement processes, governance compliance, and global contracts, successfully securing multi-million-dollar, multi-year enterprise agreements. What will help you succeedMinimum Requirements: - Education: High School Diploma or GED. - Experience: 5+ years of proven success in closing enterprise software sales. Preferred Qualifications & Attributes: - Industry Expertise: Extensive experience managing G500 Banking, Finance, or Insurance (FSI) customers as a Global Account Manager or Lead Relationship Manager. - Executive Gravitas: A successful track record of negotiating massive, complex global contracts and establishing immediate credibility with C-suite executives in a trusted advisor capacity. - Federated Leadership: Experience acting as the primary account lead for highly complex, globally federated enterprises with multiple decentralized business units. - Domain Knowledge: Solid understanding of the Observability, Security, and Cloud spaces (SaaS, IaaS, PaaS) and the broader IT ecosystem in large global enterprises. - Matrix Master: Proven ability to influence and align virtual teams across different time zones, functions, and cultures without direct authority. Why you will love being a Dynatracer - Global Impact: Work with some of the largest, most influential financial institutions in the world. - Cutting-Edge Tech: Represent a platform recognized as an industry leader in observability, AIOps, and application security. - Growth Environment: We support career development, offering opportunities to scale up into higher-level executive sales roles based on your experience and achievements. Compensation and RewardsThe base salary range for this role is $166,000 - $207,000. However, base salary is only one piece of your total compensation package. This sales role is designed to highly reward your impact and performance through a competitive combination of base salary and commission, alongside equity. When determining your base salary, we consider your experience, skills, education, and work location. - Our total compensation package includes equity in the form of Restricted Stock Units (RSUs), unlimited personal time off, an employee stock purchase plan (ESPP), and more. - We also offer comprehensive medical/dental/vision benefits, and a company-matching 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.