One Identity

• Eliminate manual QA dependency and build scalable automated testing • Design and evolve test architecture and tooling that scales across services and teams • Own test strategy across services — determine what to test, where to test it, and how to maximize signal while minimizing runtime • Improve CI/CD confidence and release safety while increasing deployment velocity • Reduce regression risk through high-value test coverage rather than brute-force test expansion • Proactively detect, diagnose, and eliminate flaky or low-signal tests

• Own production operability by debugging complex issues, improving system visibility, and eliminating recurring problems at the source • Own production health for services — from detection through resolution to prevention • Improve mean time to detect (MTTD), mean time to resolve (MTTR), and recurrence rates for issues • Identify systemic issues and eliminate recurring problems through code fixes, architecture improvements, and better operational tooling • Improve observability across services — logs, metrics, and alerting — for faster diagnosis and resolution • Design and improve debugging workflows, runbooks, and internal tooling for engineers • Reduce operational burden by making systems easier to understand, operate, and troubleshoot • Partner closely with product teams to feed production learnings back into design and development • Reduce support and incident load by addressing root causes and improving system design, not just resolving individual issues

Role Description We are looking for a Senior Presales Engineer, IGA to support Sales with existing and prospective accounts and partners across the North American market. In this role, you will serve as a subject matter expert for One Identity’s Identity Governance and Administration solutions, advise customers on new and revised software solutions, develop integrated end-to-end solution approaches, and position One Identity software to help customers achieve their strategic, operational, security, and compliance goals. The successful candidate will work as part of a broader Identity and Access Management team and will provide a high standard of presales support for One Identity’s IGA portfolio. Strong communication skills, technical credibility, and deep IGA domain knowledge are essential. Responsibilities - Support the sales process with strong technical knowledge of Identity Governance and Administration, IAM, and enterprise security use cases. - Lead technical discovery sessions to understand customer business objectives, identity lifecycle processes, governance requirements, compliance obligations, and technical environments. - Map customer technical requirements to business outcomes and recommend appropriate One Identity IGA solution approaches. - Deliver technical and sales-oriented presentations, demonstrations, workshops, and proof-of-concepts for customers and partners. - Assist Sales with customer needs assessments, solution positioning, technical proposals, detailed specifications, and RFP/RFI responses. - Articulate the value proposition of One Identity products and services, including how IGA integrates with broader IAM, PAM, Access Management, directory, cloud, and hybrid environments. - Collaborate with Product Management, Product Development, Professional Services, Support, Customer Success, and Partner teams to support successful customer outcomes. - Represent One Identity at customer meetings, industry events, conferences, webinars, and trade shows. - Provide guidance and mentoring to less experienced peers and contribute to presales enablement, repeatable demos, and reusable technical assets. - Maintain responsiveness to customers, partners, and internal teams while managing multiple opportunities in a remote, distributed work environment. Qualifications - 10+ years of overall related experience or combination of education and experience. - 3+ years of relevant experience as a Presales/Systems Engineer. - Deep knowledge of Identity Governance and Administration concepts, including identity lifecycle management, joiner/mover/leaver processes, access requests, approvals, provisioning, attestation, certification, role management, segregation of duties, audit reporting, and compliance controls. - Extensive hands-on experience selling, designing, deploying, consulting on, or architecting IGA, IAM, directory, access management, or privileged access solutions in real-world enterprise environments. - Proven ability to architect end-to-end solutions, translate complex business and governance requirements into practical technical designs, and apply lessons learned from prior implementations and consulting engagements. - Strong understanding of the customer journey and enterprise buying decision, including how organizations evaluate, justify, and procure identity solutions, and the ability to guide prospects through that process. - Strong understanding of enterprise directories and identity platforms, including Active Directory, Entra ID, LDAP, HR systems, ERP platforms, SaaS applications, and hybrid cloud environments. - Working knowledge of APIs, REST, SCIM, connectors, integration patterns, and identity data synchronization. - Knowledge of databases such as SQL Server or Oracle and familiarity with scripting or programming languages such as Python, Java, C#, PowerShell, or similar technologies. - Understanding of core application and security concepts, including SSL/TLS, encryption, password hashing, authentication, authorization, and secure integration practices. - Thorough understanding of the cybersecurity industry, competitive landscape, cloud ecosystem, and key identity security technologies. - Bachelor’s degree in business, computer science, information systems, cybersecurity, or a related discipline, or equivalent experience. - Excellent written, verbal, and presentation skills, with a proven ability to engage and influence a range of stakeholders across the client organization—from administrators and engineers to security, compliance, and IT leadership, and executive decision-makers—tailoring complex technical concepts to each audience. - Independent, self-motivated, customer-oriented, analytical, and able to work effectively both individually and as part of a team. - Ability and willingness to travel as needed. Company Description One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment. - Life at One Identity means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. - Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.

Role Description We are looking for a Senior Software Engineer to join the Identity Manager development team at One Identity. You will contribute to the development of our enterprise-grade Identity Governance and Administration (IGA) platform. Your responsibility will be to actively support the design process, provide technical input, and deliver high-quality implementations based on agreed specifications. This is a strongly hands-on engineering position with meaningful ownership in delivery, quality, and production stability. - Support feature design discussions by providing technical insights and implementation considerations - Implement complex features and enhancements based on architectural and product specifications - Write high-quality, secure, and maintainable code - Participate in code reviews and contribute to engineering standards - Perform deep technical investigations and root cause analysis of customer-reported issues - Actively participate in on-call rotation and incident resolution - Improve system reliability, performance, and maintainability - Develop and maintain automated tests (unit and integration) - Collaborate closely with Product Management, Architects, Security, and Technical Communication teams - Proactively identify technical debt and propose improvements Qualifications - 3+ years of professional software development experience - Strong knowledge of: - C# / .NET ecosystem - SQL, MS-SQL and database performance optimization - APIs (Rest) - Active Directory - Secure coding practices - Experience working with complex enterprise platforms - Confident English proficiency, both written and spoken - Strong debugging and analytical skills - Experience with AI-assisted development tools (e.g., code generation, test generation, productivity tools) or openness to actively adopt them - Clear and structured communication skills - Strong ownership mindset and quality-driven approach Requirements - Experience in Identity Governance and Administration (IGA) domain - Understanding of access lifecycle management and governance concepts - Experience working with enterprise customers and production environments - Cloud platform experience (Azure preferred) - CI/CD and DevOps experience Company Description One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. - Life at One Identity means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. - Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

• Owns the customer relationship and actively manage the internal and external stakeholder relationship • Develops and nurtures relationships and adjusts value and adoption messaging • Develops and maintains strategic Customer Success Plans • Monitors customer KPIs to reinforce the value of the customer solution • Delivers Quarterly Business Reviews and semi-annual Executive Business Reviews

• Handle day-to-day general accounting activities • Take charge of monthly accounting close process for AMER region • Responsible for all accounting and financial aspects of an assigned account(s) or area of responsibilities within One Identity • Monthly accounting close includes preparing and posting journal entries, analyzing financial statements and ledger activities, and written variance analysis • Involve in Financial Review analysis and fluctuation commentary • Handle internal & external auditor process on audits • Work closely with tax team to provide information required for tax submission • Involve in continuous process improvement and simplification project • Work closely with business partners to rectify exceptions and closes all gaps identified and any other ad hoc projects • Maintain compliance with corporate accounting policy and ensure consistent process across the region and globally

• Lead the global Infrastructure & Cloud function supporting a modern, cloud-first enterprise environment • Manage and mentor a team of systems, cloud, and network engineers • Establish operational standards, engineering practices, and infrastructure governance • Own enterprise infrastructure within Microsoft Azure • Design and manage Azure networking, compute, storage, security, monitoring, and resiliency • Manage physical server and virtualization infrastructure including VMware • Oversee enterprise networking, DNS, connectivity, and core infrastructure services • Drive automation, monitoring, and operational excellence initiatives • Partner with Security and IAM teams on secure infrastructure design • Manage vendors, MSPs, and infrastructure transformation initiatives • Support carve-out and migration activities to independent IT operations

• Establish and maintain fruitful, professional relationships with strategic personnel in territory partner accounts. • Coordinate the involvement of field sales, support, services, and management resources, in order to meet partner performance objectives and partners’ expectations. • Proactively assess, clarify, and validate partner needs on an ongoing basis. • Source and Sell through partner organization to end users in coordination with partner sales resources, developing a qualified sales pipeline through the partner existing client base. • Maintain a sales forecast across partners having deal visibility of all opportunities. • Manage potential channel conflict with other sales channels through strict adherence to channel rules of engagement. • Ensure partners within the territory reach and maintain the appropriate certification required in the partner program, managing and reporting on partner success • Drive adoption of company programs among partners in territory. • Tracks registered opportunities through partners. • Closely coordinate company executive involvement with partner and end-user customer management as necessary. • Engage partners through business planning ensuring all relevant people are involved and executing on all the aspects, including marketing and event organization in coordination with One Identity sales and marketing team and creating joint campaigns and demand creation initiatives. • Be able to articulate on One Identity messaging across the entire product portfolio also presenting in seminars or public speaking situations and to train partners sales team on key sales messages.

• Own the execution of identity and resource lifecycle workflows through scalable, reliable distributed systems that transform intent into consistent, correct outcomes at scale • Design and evolve distributed workflow systems (e.g., pipelines, queues, workers, transformation layers) • Ensure correctness of asynchronous execution across retries, failures, and partial completion scenarios • Define and enforce patterns for idempotency, ordering, and consistency in distributed workflows • Optimize throughput, parallelism, and system performance across large-scale worker fleets • Improve reliability through robust retry strategies, backpressure handling, and failure recovery mechanisms • Define and manage ordering and consistency guarantees in distributed workflows where sequencing and dependencies matter • Ensure observability and diagnosability of workflows, including tracing, metrics, and runtime inspection • Ensure deterministic and correct system behavior across retries, reprocessing, and partial execution scenarios • Identify high-impact areas for improving performance, reliability, and scalability in workflow systems • Guide evolution of legacy batch or monolithic processing into scalable, distributed execution models

• Execute and evolve an incremental modernization strategy, safely transitioning legacy systems into well-bounded services while maintaining reliability and continuity • Decompose monolithic systems incrementally using patterns such as strangler fig • Manage coexistence between legacy and modern systems during transition • Design clear service boundaries, contracts, and data ownership models • Ensure backward compatibility and safe evolution of APIs and data during migration