LatamCent will help you recruit, hire and retain the top 1% of Latin American Talent.
Forward Deployed Engineer
Location
Brazil
Posted
8 days ago
Salary
0
Seniority
Mid Level
Job Description
Forward Deployed Engineer
LatamCent
• Lead the full deployment lifecycle for enterprise voice AI integrations, from initial configuration through production go-live and ongoing reliability • Serve as the primary technical contact for a portfolio of enterprise clients, running architecture discussions, troubleshooting escalations, and owning system health • Build and maintain monitoring infrastructure, dashboards, and alerting systems that surface issues before they become client problems • Own telephony integrations across SIP, RTP, and enterprise backend systems, ensuring secure and stable production operation • Translate client requirements into scalable solutions within platform constraints, and bring patterns back to product and engineering to close gaps • Drive a data-informed approach to deployments by designing logging and analytics systems that enable proactive optimization
Job Requirements
- 2–5 years in a client-facing technical role: solutions engineering, technical consulting, or deployment/implementation
- Hands-on Python experience in a production context
- Experience with VoIP protocols (SIP, RTP) and telephony infrastructure
- Familiarity with Docker and Kubernetes for containerized deployments
- Comfortable owning complex enterprise stakeholder relationships independently
- Native-level English fluency
- Availability during PST business hours (full overlap required)
Benefits
- Competitive — share your expectations when you apply.
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