• Act as the trusted advisor and primary point of contact for a portfolio of strategic accounts, ensuring high client satisfaction and long-term retention. • Consistently meet or exceed sales targets by identifying, developing, and closing opportunities across a broad range of IT services, with a strong focus on Microsoft technologies. • Clearly articulate the value of Microsoft solutions—including Azure cloud migration, Modern Workplace (M365), Security services, and Data & AI—and align them with client business objectives. • Develop and execute comprehensive account plans and sales strategies to maximize revenue and expand market share within existing accounts. • Partner with Solution Architects, Delivery Teams, and Marketing to craft compelling proposals, accurately scope projects, and ensure seamless service delivery. • Maintain accurate sales forecasts, manage pipeline activity, and update account records using the company’s CRM system (e.g., Salesforce). • Lead contract negotiations and successfully close complex service agreements.

• Build and maintain strong relationships with physicians, HF clinics, administrators, and key stakeholders. • Deliver clinical, technical, and strategic presentations to drive therapy understanding and adoption. • Lead pricing discussions, contract negotiations, and value‑based conversations. • Plan and execute educational events focused on hemodynamics, GDMT, published data, biomarkers, patient selection, and local case studies. • Provide day‑of‑procedure support and post‑operative troubleshooting as needed. • Meet or exceed sales targets and execute quarterly business plans. • Collaborate closely with Marketing, Professional Education, and Commercial Excellence teams. • Track territory performance, customer engagement, and pipeline activity. • Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities. • Partner effectively with Clinical Account Representative to support priority accounts with a unified strategy. • Develop long‑term relationships with both new and existing customers. • Submit timely and accurate sales reports, forecasts, and competitive insights. • Identify, qualify, and convert new business opportunities across implanting and community sites. • Use market insights to understand customer needs, emerging trends, and competitive dynamics. • Build and execute territory strategies to increase market share and drive sustainable adoption. Maintain strong knowledge of CardioMEMS, competitive products, and alternative therapies. • Provide on-call technical, clinical, and engineering support for field questions and procedural needs. • Offer procedural case coverage across the region, ensuring high-quality support for implanting teams. • Support HF clinics with training, education, clinical data collection, and new product introductions. • Adhere to FDA regulations, company policies, quality standards, and operating procedures. • Maintain accurate documentation of sales activities, customer interactions, and expenses. • Work collaboratively with internal partners, customers, contractors, and vendors. Interact with patients, when necessary, in a professional, compliant manner.

• Manage Dendreon’s vendor apheresis collection accounts from site selection through on-going business management in designated region. • Build and maintain working relationships with apheresis collection accounts and internal business partners to successfully accomplish responsibilities. • Work cross functionally to ensure apheresis collection vendors meet business requirements, successfully complete all on-boarding activities, and are prepared to perform collections for Dendreon within required timelines. • Work with Legal and internal stakeholders to review and execute contract renewals and amendments. • Develop and execute strategies to track and improve vendor performance. • Provide Quality support by participating in deviation/change management activities and impact/investigation assessments with assigned apheresis collection accounts. • Monitor apheresis account capacity and negotiate with account leadership to implement/reduce collection capacity when directed. • Facilitate training workshops for apheresis collection accounts.

• Lead multiple accounts, acting as a senior day-to-day contact for clients. • Develop and implement strategic communications plans that align with client business goals. • Provide thoughtful, proactive counsel to clients on media strategy, storytelling, and executive visibility. • Identify growth opportunities and ensure client satisfaction and retention. • Guide media relations strategy across B2B Tech industries. • Shape narratives that position clients as category leaders and innovators. • Oversee the creation of thought leadership programs, bylined articles, and speaking opportunities. • Ensure consistent, high-quality pitching that drives top-tier media coverage. • Lead and mentor a team of junior and mid-level PR professionals, ensuring alignment and accountability. • Oversee workload balance, quality control, and deadlines across multiple accounts. • Provide constructive feedback and support career development within your team. • Manage budgets, staffing, and resource allocation effectively. • Deliver reporting and analysis that demonstrate tangible results and ROI. • Contribute to business development, proposal writing, and new client presentations.