Role Description Manage Dendreon’s vendor apheresis collection accounts from site selection through on-going business management in designated region. This is a remote position located in the Central Region. - Build and maintain working relationships with apheresis collection accounts and internal business partners to successfully accomplish responsibilities (e.g. Clinical Nurse Manager, Sales Representatives, Division Sales Managers, Corporate Account Managers, Operations, and Quality). - Work cross functionally to ensure apheresis collection vendors meet business requirements, successfully complete all on-boarding activities, and are prepared to perform collections for Dendreon within required timelines. - Work with Legal and internal stakeholders to review and execute contract renewals and amendments. - Develop and execute strategies to track and improve vendor performance, including participation in regular Quality and Operational reviews to assess, communicate, and implement programs. - Provide Quality support by participating in deviation/change management activities and impact/investigation assessments with assigned apheresis collection accounts. - Manage departmental processes for deviations, change controls, and document management to comply with Dendreon’s quality requirements as they relate to apheresis collection vendors. - Monitor apheresis account capacity and negotiate with account leadership to implement/reduce collection capacity when directed. - Participate in deviation/change management activities, and impact/investigation assessments with assigned apheresis collection vendors in support of the Quality Program. - Work closely with corporate and field teams to manage assigned apheresis collection accounts. - Facilitate training workshops for apheresis collection accounts. Qualifications - Bachelor's Degree in business or life sciences. - Minimum two to four years’ experience working in a biotechnology, pharmaceutical or other relevant healthcare experience. - Vendor management experience preferred. - Ability to work effectively and produce high quality results in a fast-paced team environment. - Exceptional customer service orientation and proven success in a customer facing role. - Ability to build effective relationships within the company and with external partners, at all levels, from technical/clinical staff to executives. - Ability to influence internal and external stakeholders without direct authority. - Excellent written and verbal communication skills. - Knowledge of Apheresis and/or Good Tissue Practices a plus. - On-call and after hours support may be required. Requirements - 25% travel. Company Description Dendreon is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

• Lead multiple accounts, acting as a senior day-to-day contact for clients. • Develop and implement strategic communications plans that align with client business goals. • Provide thoughtful, proactive counsel to clients on media strategy, storytelling, and executive visibility. • Identify growth opportunities and ensure client satisfaction and retention. • Guide media relations strategy across B2B Tech industries. • Shape narratives that position clients as category leaders and innovators. • Oversee the creation of thought leadership programs, bylined articles, and speaking opportunities. • Ensure consistent, high-quality pitching that drives top-tier media coverage. • Lead and mentor a team of junior and mid-level PR professionals, ensuring alignment and accountability. • Oversee workload balance, quality control, and deadlines across multiple accounts. • Provide constructive feedback and support career development within your team. • Manage budgets, staffing, and resource allocation effectively. • Deliver reporting and analysis that demonstrate tangible results and ROI. • Contribute to business development, proposal writing, and new client presentations.

• Use effective industry skills and abilities to support our innovative transportation services • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies) • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts • Responsible for the continuous improvement of a safe, efficient, and effective transportation system • Liaise between EverDriven and our clients while providing guidance, direction, and feedback • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers • Develop and maintain open communication channels with project contractors, community officials, and agency staff • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections • Understand and follow safety rules established by regulatory bodies and client contracts • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

• Use effective industry skills and abilities to support our innovative transportation services • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies) • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts • Responsible for the continuous improvement of a safe, efficient, and effective transportation system • Liaise between EverDriven and our clients while providing guidance, direction, and feedback • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers • Develop and maintain open communication channels with project contractors, community officials, and agency staff • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections • Understand and follow safety rules established by regulatory bodies and client contracts • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)