Role Description Reporting to a North Carolina Senior Program Manager, the Sandhills NC Program Manager has a unique opportunity to help shape the future direction of Reach Out and Read (ROR) in the area assigned. The Program Manager will be a valued team member who plays an essential role supporting early childhood systems integration work through the medical home and community. This is a highly relational job, both within a tight-knit virtual team, and when working directly to support our medical and clinic partners. The Program Manager has frequent contact with their assigned programs through regular communication and visits and helps develop champions for the Reach Out and Read program among medical providers and staff. You are an ideal candidate for the position if you are a results-oriented professional who is eager to lead efforts to expand and improve programming and communicate effectively with external partners to achieve outcomes. You will be best suited for this position if you are comfortable interacting with a number of different stakeholders, interested in providing excellent relationship management, able to progress work independently and able to stay solutions focused. As the Program Manager you will need to be a problem solver eager to learn new skills and technology; adapt to an evolving and growing organization; and work as an effective team member with remote colleagues in a virtual working environment. The assigned territory will include the following counties in and around the Greater Sandhills region: - Robeson - Cumberland - Scotland - Richmond - Hoke - Harnett - Johnston - Lee - Moore - Montgomery - Union - Stanly - Anson *The ideal candidate lives within this geographic area. **The counties listed are subject to change. Qualifications - Commitment to increasing equity in opportunity and outcomes for children. - Experience facilitating professional development and quality improvement processes. - Experience developing advocates to lead and motivate colleagues in quality improvement efforts. - Excellent relationship management skills with a desire to solve problems and work with doctors and other medical professionals in a clinical setting. - Self-motivated, independent worker who functions effectively in a virtual work environment. - Excellent verbal and written communications skills. - Strong time management skills with the ability to prioritize multiple tasks. - Ability to effectively use electronic communications systems. - Access to dependable and regular transportation for frequent in-state travel. Requirements - Experience with practice change efforts and Quality Improvement processes in a healthcare setting. - Experience within the fields of health care, early childhood systems, literacy, parenting support, or related fields. - Experience working with diverse populations and communities. Benefits - Salary range: $70,000 to $76,000, commensurate with experience. - Robust benefits package including medical, dental, and vision insurance. - 401(k) retirement plan with match. - Paid time off. Company Description Reach Out and Read gives young children a foundation for success and reaches 4.8 million children across the country – half of whom identify as BIPOC and two thirds of whom come from low-income families. The nonprofit recently set a strategic goal to double its impact by 2030, to serve 10 million young children — 50 percent of all U.S. children from birth to 5. Reach Out and Read works directly with pediatric care providers to share the lifelong benefits of parents reading aloud with their children daily. By integrating our evidence-based model into pediatric care and providing the tools and encouragement families need to read aloud together, we can transform pediatric care practices, foster healthy families and communities, and give children of all backgrounds and means a better start to life.

Role Description The Virtual Program Coordinator (VPC) supports the daily operations of virtual-specific programs. This role provides both support to clients and Client Care Specialists, ensuring that daily operations run smoothly. The Virtual Program Coordinator acts as a leader to more junior staff and provides direct assistance to program leadership. - Upholds and maintains the Company, mission, and values (called the Lightfully “Shining Commitments”). - Supports clients' physical and psychological safety throughout daily operations of assigned program. - Completes accurate and timely documentation, to include any interactions and communications with clients. - Provides general milieu management. - Manages client scheduling needs. - Completes and submits program-related reporting to senior leadership staff. - Coordinates client case management needs within the virtual team, including coordination with Outreach, Client Care Specialists (CCS), and Primary Therapists. - Assists with the scheduling of CCS group note coverage. - Assumes duties of staff who are not present as appropriate to meet program goals. - Provides guidance and leadership to CCS in a motivational and encouraging fashion with a focus on creating and maintaining an inclusive, collaborative, and welcoming work environment. - Coordinates and leads on specific projects as assigned by Virtual Program Manager. - Conducts client admissions and discharges as outlined by LBH policies and procedures, including providing support and orientation to new clients as they adjust to the milieu. - Attends meetings and training as assigned. - Contributes to a positive, productive, and accepting work environment, treating all staff and clients with respect, dignity, and empathy. - Provides one-on-one assistance to clients in crisis as directed by the clinical team and the client’s plan of care. - Assists with clients in a pleasant, professional, and efficient manner. Seeks assistance of licensed staff when needed. - Leads/Co-leads and facilitates groups (as appropriate to licensure). - Performs all other duties, as assigned. - Due to the essential functions of this job, arriving for your shift on time is an essential requirement. Qualifications - High School Diploma or GED required; Bachelor's Degree preferred. - 1+ year of related experience. Requirements - Excellent organizational and time management skills. - Proficient computer literacy in Microsoft Office programs, including Microsoft Word, Excel, and PowerPoint. - Ability to navigate HIPAA compliant telehealth platforms and Electronic Medical Record systems. - Ability to communicate and write clearly and professionally. - Ability to speak English fluently; ability to speak Spanish, preferred. - Ability to maintain confidentiality. - Must have the ability to communicate with individuals over phone and electronic correspondence. - May be required to stand, sit, stoop, bend, and lift/move up to 20 lbs. - Able to work for prolonged periods sitting at a desk and working on a computer. Mental/Social Requirements - Must be able to demonstrate working effectively with and showing respect to all clients/patients and staff, including those from diverse ethnic, cultural, religious, socioeconomic, sexual preferences and/or identities, gender identities/expression, and political backgrounds. - Must demonstrate ability to navigate crisis and solve problems independently, using best judgment and critical thinking skills. - Must maintain a positive, friendly, and welcoming attitude with staff and clients at all LBH facilities and within the organization. - Must utilize professional communication when addressing issues with clients or staff. Other Information - Must pass extensive background check. - Must have availability to work program-specific hours. - Must have ability to secure reliable WIFI. - This is a remote position and requires the ability to perform all duties and responsibilities at home. Benefits - Competitive compensation. - Medical, dental, and vision insurance. - Paid time off. - Self-care days. - 401(k) plan. - Continuing education and professional development opportunities. - Employee assistance program (EAP). - A supportive, mission-driven culture that values authenticity, connection, and integrity.

• Scale and mature the operating frameworks that govern how software is planned, tested, launched, and supported in production • Establish design review, security review, and release readiness frameworks for higher-risk technical changes • Embed security, compliance, and operational readiness into delivery workflows so they happen by default, not as last-minute checks • Build mechanisms and tools that improve T&I efficiency with measurable outcomes, including automation for routine coordination and delivery visibility • Improve visibility into technical debt, architectural dependencies, and cross-team impacts early enough to influence planning and prioritization • Partner with engineering leaders to make critical operating rigor consistent without slowing teams down • Improve technical delivery workflows, visibility, and governance across Jira, Slack, Workday, and other enterprise tools • Own the incident response program and continuous improvement mechanisms that strengthen resilience over time

Role Description Manage large scale, cross team programs from planning through release. Directly manage team of technical program managers. Lead execution of technical program through full software development lifecycle (SDLC). - Drive team members to define and manage program scope, timelines and deliverables, ensure on time delivery of milestones. - Coordinate with cross-functional team across engineering, product, QA and operations to unblock team member’s progress. - Facilitate alignment across stakeholder groups to ensure synchronized delivery. - Drive continuous improvement in program execution and team process, identifying enhancements to improve program cycle efficiency. 40 hours / week, 8:00am-5:00pm, Salary Range: $181,336/year to $221,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: Amazon Employee Benefits . Qualifications - Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology or related field and one year of experience in the job offered or another related occupation. - Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Information Technology or related field and five years of experience in the job offered or related occupation as equivalent to the Master’s degree and one year of experience. - Must have one year of experience in the following skills: - Using project and program management tools JIRA, Confluence, MS Project, or equivalent tool for tracking timelines. - Communicating technical concepts effectively across cross-functional engineering, product, and leadership teams. - Performing risk and dependency management including demonstrated ability to identify, document, and mitigate program-level risk and inter-team dependencies. - Creating and maintaining program documentation, status reports and executive summaries for leadership review. - Human capital management, including interviewing, hiring, performance management, promotions and termination. - Providing technical leadership and project management for all aspects of large scale, cross team programs from planning through release. Requirements - 100% telecommuting permitted, work may be performed from anywhere in the U.S. Benefits - Full range of medical, financial, and/or other benefits. Company Description Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information.