Role Description The Virtual Program Coordinator (VPC) supports the daily operations of virtual-specific programs. This role provides both support to clients and Client Care Specialists, ensuring that daily operations run smoothly. The Virtual Program Coordinator acts as a leader to more junior staff and provides direct assistance to program leadership. - Upholds and maintains the Company, mission, and values (called the Lightfully “Shining Commitments”). - Supports clients' physical and psychological safety throughout daily operations of assigned program. - Completes accurate and timely documentation, to include any interactions and communications with clients. - Provides general milieu management. - Manages client scheduling needs. - Completes and submits program-related reporting to senior leadership staff. - Coordinates client case management needs within the virtual team, including coordination with Outreach, Client Care Specialists (CCS), and Primary Therapists. - Assists with the scheduling of CCS group note coverage. - Assumes duties of staff who are not present as appropriate to meet program goals. - Provides guidance and leadership to CCS in a motivational and encouraging fashion with a focus on creating and maintaining an inclusive, collaborative, and welcoming work environment. - Coordinates and leads on specific projects as assigned by Virtual Program Manager. - Conducts client admissions and discharges as outlined by LBH policies and procedures, including providing support and orientation to new clients as they adjust to the milieu. - Attends meetings and training as assigned. - Contributes to a positive, productive, and accepting work environment, treating all staff and clients with respect, dignity, and empathy. - Provides one-on-one assistance to clients in crisis as directed by the clinical team and the client’s plan of care. - Assists with clients in a pleasant, professional, and efficient manner. Seeks assistance of licensed staff when needed. - Leads/Co-leads and facilitates groups (as appropriate to licensure). - Performs all other duties, as assigned. - Due to the essential functions of this job, arriving for your shift on time is an essential requirement. Qualifications - High School Diploma or GED required; Bachelor's Degree preferred. - 1+ year of related experience. Requirements - Excellent organizational and time management skills. - Proficient computer literacy in Microsoft Office programs, including Microsoft Word, Excel, and PowerPoint. - Ability to navigate HIPAA compliant telehealth platforms and Electronic Medical Record systems. - Ability to communicate and write clearly and professionally. - Ability to speak English fluently; ability to speak Spanish, preferred. - Ability to maintain confidentiality. - Must have the ability to communicate with individuals over phone and electronic correspondence. - May be required to stand, sit, stoop, bend, and lift/move up to 20 lbs. - Able to work for prolonged periods sitting at a desk and working on a computer. Mental/Social Requirements - Must be able to demonstrate working effectively with and showing respect to all clients/patients and staff, including those from diverse ethnic, cultural, religious, socioeconomic, sexual preferences and/or identities, gender identities/expression, and political backgrounds. - Must demonstrate ability to navigate crisis and solve problems independently, using best judgment and critical thinking skills. - Must maintain a positive, friendly, and welcoming attitude with staff and clients at all LBH facilities and within the organization. - Must utilize professional communication when addressing issues with clients or staff. Other Information - Must pass extensive background check. - Must have availability to work program-specific hours. - Must have ability to secure reliable WIFI. - This is a remote position and requires the ability to perform all duties and responsibilities at home. Benefits - Competitive compensation. - Medical, dental, and vision insurance. - Paid time off. - Self-care days. - 401(k) plan. - Continuing education and professional development opportunities. - Employee assistance program (EAP). - A supportive, mission-driven culture that values authenticity, connection, and integrity.

• Scale and mature the operating frameworks that govern how software is planned, tested, launched, and supported in production • Establish design review, security review, and release readiness frameworks for higher-risk technical changes • Embed security, compliance, and operational readiness into delivery workflows so they happen by default, not as last-minute checks • Build mechanisms and tools that improve T&I efficiency with measurable outcomes, including automation for routine coordination and delivery visibility • Improve visibility into technical debt, architectural dependencies, and cross-team impacts early enough to influence planning and prioritization • Partner with engineering leaders to make critical operating rigor consistent without slowing teams down • Improve technical delivery workflows, visibility, and governance across Jira, Slack, Workday, and other enterprise tools • Own the incident response program and continuous improvement mechanisms that strengthen resilience over time

Role Description As a Go to Market Program Manager, you will drive the planning and coordination of integrated marketing moments and go-to-market motions across the product marketing organization. This role leads the planning and coordination of integrated product marketing motions across the Hybrid Cloud portfolio. Ensures alignment of priorities, messaging application, and deliverables within the product marketing organization to support consistent and effective go-to-market execution. This role focuses on bringing structure, alignment, and visibility to how product marketing executes across the portfolio. You will work closely with product marketing leadership and team members to ensure priorities are translated into clear plans, activities are coordinated across teams, and execution stays aligned to strategic intent. This is a high-impact role for someone who thrives in complex environments, can create clarity without adding friction, and is comfortable operating as the connective layer across a large, distributed team. Responsibilities - Build and maintain integrated plans for product marketing-led motions across the Hybrid Cloud portfolio - Coordinate activities across product marketing teams to ensure alignment on priorities, timing, and execution - Maintain visibility into key marketing moments, milestones, and dependencies within the organization - Drive consistency in how product marketing priorities and messaging are applied across different initiatives - Identify gaps, overlaps, and execution risks, and proactively drive alignment to resolve them - Establish and scale repeatable planning and tracking processes within product marketing - Partner with product marketing leadership to translate strategic priorities into structured plans and actions - Track progress and provide clear visibility into execution status across initiatives - Improve operational rigor and coordination across the product marketing team Qualifications - Bachelor’s degree in Marketing, Business, Communications, or related field - Typically 7+ years of experience in marketing, product marketing, communications, or related roles in enterprise technology - Experience working in complex, matrixed organizations Requirements - Strong program coordination and organizational skills with the ability to manage multiple concurrent initiatives - Ability to operate effectively across product marketing teams without direct authority - Excellent communication and stakeholder alignment skills - Ability to bring structure and clarity to ambiguous, fast-moving environments - Strong judgment in prioritization and trade-offs - Analytical mindset with experience tracking execution and improving processes - Experience with product marketing or communications strongly preferred - Familiarity with hybrid cloud, infrastructure, or enterprise software markets preferred Impact / Scope - Drives alignment and consistency across Hybrid Cloud product marketing execution - Improves the efficiency and predictability of marketing motions within the team - Enables product marketers to focus on strategy and messaging by reducing coordination overhead Complexity High. This role operates across multiple teams, priorities, and timelines, requiring strong coordination, influence, and judgment to ensure aligned execution without direct ownership or authority. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Specific programs catered to helping you reach any career goals you have. - Unconditional Inclusion: A commitment to inclusivity and valuing varied backgrounds.

Role Description Manage large scale, cross team programs from planning through release. Directly manage team of technical program managers. Lead execution of technical program through full software development lifecycle (SDLC). - Drive team members to define and manage program scope, timelines and deliverables, ensure on time delivery of milestones. - Coordinate with cross-functional team across engineering, product, QA and operations to unblock team member’s progress. - Facilitate alignment across stakeholder groups to ensure synchronized delivery. - Drive continuous improvement in program execution and team process, identifying enhancements to improve program cycle efficiency. 40 hours / week, 8:00am-5:00pm, Salary Range: $181,336/year to $221,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: Amazon Employee Benefits . Qualifications - Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology or related field and one year of experience in the job offered or another related occupation. - Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Information Technology or related field and five years of experience in the job offered or related occupation as equivalent to the Master’s degree and one year of experience. - Must have one year of experience in the following skills: - Using project and program management tools JIRA, Confluence, MS Project, or equivalent tool for tracking timelines. - Communicating technical concepts effectively across cross-functional engineering, product, and leadership teams. - Performing risk and dependency management including demonstrated ability to identify, document, and mitigate program-level risk and inter-team dependencies. - Creating and maintaining program documentation, status reports and executive summaries for leadership review. - Human capital management, including interviewing, hiring, performance management, promotions and termination. - Providing technical leadership and project management for all aspects of large scale, cross team programs from planning through release. Requirements - 100% telecommuting permitted, work may be performed from anywhere in the U.S. Benefits - Full range of medical, financial, and/or other benefits. Company Description Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information.