• Provide strategic direction for Dexcom’s global clinical programs, ensuring alignment with regional regulatory expectations • Partner with regional clinical, regulatory, and market teams to ensure study designs meet global submission and commercialization needs. • Serve as a key member of cross functional leadership teams, ensuring clinical strategy is harmonized across international markets. • Lead the full lifecycle of Dexcom’s international clinical trials, including feasibility, regulatory approvals, site contracting, activation, and execution across geographically diverse regions. • Ensure global enrollment strategies account for cultural, regulatory, and site infrastructure differences. • Drive delivery of high quality evidence by managing global timelines, budgets, and risk mitigation plans. • Build and oversee a multinational Clinical Program Management team, equipped to support trial execution across multiple time zones and diverse healthcare systems. • Mentor and develop global talent; promote cultural awareness and regionally sensitive leadership behaviors. • Establish scalable processes that support clinical program operations in the U.S., EU, APAC, LATAM, and other regions. • Lead the selection and oversight of global CROs, AROs, and international vendors, ensuring regional expertise and operational excellence. • Negotiate global scope, budget, KPIs, and performance expectations across multinational partners. • Monitor CRO performance and ensure adherence to international regulatory and quality standards. • Maintain strong understanding of worldwide clinical regulations, guidelines, and emerging international standards. • Drive global program metrics, dashboards, and cross regional reporting structures. • Build and maintain strong relationships with international investigators, KOLs, and advisory groups. • Ensure global clinical insights shape Dexcom’s protocol design, evidence strategy, and product development roadmap.

• Lead a team of 5-8 high-performing program managers in delivering effective and efficient solutions for the Support organization • Collaborate closely with the Support leadership team and cross-functional stakeholders to set the roadmap and identify priorities to redefine our operating model and business processes • Monitor and evaluate our “run the business” programs (Launch Readiness, Quality, Knowledge Management) to identify areas for improvement • Advise business owners on ways to optimize • Work with the team and other partners to develop and execute solutions • Evaluate our Support workflows and identify and deliver process improvements to drive impact to key Support metrics • Help shape the direction of our Support processes • Equip the team with the resources and tools necessary to deliver exceptional support.

• Owns customer experience strategy and execution of customer success in all accounts assigned with proven impact on the business for up to 12 opportunities concurrently • Responsible for continuous improvement of CX tools and approaches • Accountable to meet CX impact metrics (KPIs) in assigned opportunities to accelerate growth and support overall health of the business • Collaborate with other CX team members on higher complexity and/or innovative opportunities to share learnings and best practices • Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized • Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies • Partner with key stakeholders within large health systems to align on goals and success metrics of cardiac programs

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As our Program Manager, you will lead the project development life cycles for key strategic ambulatory/population health quality initiatives, bridging strategy with execution under the direction of assigned senior leader(s). - Work closely with leadership, serving as a Business Sponsor for projects. - Partner with administration on strategy development and annual planning, focusing on growing program offerings and achieving competitive advantage within our service lines. - Drive tactical plans, manage projects to completion, and provide timely information through opportunity identification and in-depth analyses. - Integrate tasks across functional areas, define clear requirements, manage timelines, assemble stakeholders, assign responsibilities, and report/present to PMO, project teams, and senior leadership. - Possess exceptional project and program management skills, a strategic mindset, and a proven ability to drive complex initiatives from conception to completion. - Collaborate effectively, provide insightful analysis, and ensure timely, successful project delivery to achieve strategic objectives. - Manage assigned projects and communicate and document the status of project activities to applicable leadership. - Manage multiple strategic and operational projects of medium-to-large size, complex and people, process and technology impacts through the entire Project Development Lifecycle from kick-off to completion. - Establish and maintain project plans and project budgets, report progress as required, generate risk assessments, escalate issues, and facilitate project review presentations. - Contribute to thoughtful and creative discussions with project sponsor(s), stakeholders, department and division management on strategic goals, resources, scheduling, plans and challenges. - Manage the day-to-day projects/logistics, which includes developing, reviewing, and revising project management processes, managing timelines, schedules, and project documentation to ensure all steps are completed efficiently. - Facilitate meetings related to projects and send corresponding communication for each project. This position is remote, but will be expected to work PST business hours. Qualifications - 3-5 years executive healthcare administration related experience. - Bachelors in Business Administration/Finance/Accounting or equivalent combination of education and experience. - Advanced knowledge in MS Office (Word, Excel, PowerPoint). Requirements - Experience with HEDIS and/or Medicare STARS strongly preferred. - Experience with data analytics and working with multiple data sources strongly preferred. - Knowledge of CAHPS preferred. - Knowledge of medication adherence preferred. - Masters in Business Administration or Healthcare Management preferred. - Project Management experience preferred. Benefits - Competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. - Cafeteria-style benefit program allowing employees to choose benefits from a variety of options, including medical, dental, and vision plans for the employee and their dependents. - Health Spending Account (HSA). - Life Insurance and Long Term Disability. - 401k retirement plan with a generous employer-match. - Paid Time Off and Sick Leave.