DCM Services logo
DCM Services

Our results-driven technological solutions extend beyond products and services. We are #InspiredToCreateSolutions

Account Representative

Location

South Carolina

Posted

7 days ago

Salary

$17 - $19 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Account Representative

DCM Services

• Generate outbound calls and field incoming calls • Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing • Negotiate payment arrangements and follow up as needed • Send confirmation and settlement letters as required • Accurately document accounts and notate files with correct transaction codes • Respond to all voicemail messages daily • Adhere to company policies, procedures, and client-specific requirements • Uphold company information security and privacy responsibilities

Job Requirements

  • High School Diploma or GED
  • Goal-oriented mindset with strong organizational skills
  • Courteous, empathic, and professional telephone manner
  • Strong verbal and written communication skills
  • Ability to multi-task effectively in a fast-paced, regulated environment
  • Team-oriented with the ability to also work independently
  • Computer proficiency and the ability to learn new systems
  • Licensed Debt Collector (or ability to obtain licensure)

Benefits

  • Competitive, freshly increased wages — we invest in our people
  • Meaningful work that requires true compassion and professionalism
  • Collaborative, supportive team culture in a stable, established company
  • Bonus-eligible role with performance recognition

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