• Work on the development, evolution, and maintenance of solutions based on Salesforce Field Service (FSL), with a focus on performance and governance. • Customize and configure objects, flows, and business rules for managing service orders, scheduling, and dispatch, ensuring alignment with operational requirements. • Build complex automations using Flows, Apex, and Triggers to improve process efficiency and data quality. • Support integrations between FSL and legacy/corporate systems via REST APIs, Platform Events, or middleware, ensuring smooth communication across platforms. • Collaborate with functional teams, operations, and the business to translate operational needs into viable technical solutions, contributing to deliveries aligned with strategic objectives.

Role Description Hi there - pull up a chair. At Tiny Spoon Chef, we believe a great meal is one of life’s simplest joys, and we’ve built a personal chef and culinary service brand around making that joy easy to come by. From cozy weeknight dinners to once-in-a-lifetime celebrations, our chefs cook for real people, in real kitchens, with a whole lot of heart. Now we’re looking for someone to help even more people find their seat at the table. Every wonderful client relationship starts with a conversation - and we’d love for you to be the one having it. As our Salesperson, you’ll be the warm, knowledgeable voice that greets prospective clients, answers their questions, and helps them discover exactly the right service for their lives and their cravings. You’ll manage inbound and outbound sales communications, nurture leads, guide prospects through the sales process, and make sure every customer feels genuinely cared for - from their very first inquiry all the way through onboarding. You’ll thrive here if you’re highly organized, naturally personable, sales-savvy, and truly passionate about hospitality, food, and taking great care of people. A Taste of the Day-to-Day - Be the friendly first point of contact, handling inbound and outbound sales calls, emails, chat inquiries, and social media responses with prospective clients. - Champion the full Tiny Spoon Chef menu of offerings, including Core Service, Peak Service, personal chef events, cooking classes, VIP experiences, group sales, corporate partnerships, and gifting opportunities. - Educate prospective and current clients about our services so they can find the perfect fit. - Qualify leads and guide prospects through the sales funnel, turning curiosity into conversion. - Follow up with warm leads from marketing campaigns, website activity, and affiliate referrals - no good lead left behind. - Provide pricing, service details, and customized recommendations tailored to each client’s tastes and needs. - Meet or exceed weekly and monthly sales goals and KPIs (and enjoy the happy dance that follows). - Create, update, and manage client and lead activity in HubSpot CRM, keeping every record tidy and current. - Collaborate closely with our Marketing, Culinary, Operations, and Client Success teams to improve lead-to-sale conversion. - Help onboard new clients and hand them off to Client Success with a seamless, white-glove transition. - Participate in weekly reporting, monthly scorecards, and quarterly and annual OKR tracking. - Pitch in on additional duties as they come up - every good kitchen needs a little flexibility. Qualifications - 1–5 years of experience in inbound/outbound sales, hospitality, customer service, or a related field. - Willingness to travel to various regions for sales events, grassroots outreach, and conferences (about 30% of the time). - Excellent verbal and written communication skills - you have a way of putting people at ease. - Strong organizational and time management abilities. - Comfort using CRM platforms and sales tracking systems, including HubSpot. - A self-starter spirit with a proactive, team-oriented mindset. - Genuine passion for food, wellness, hospitality, or client experience. - The ability to multitask and juggle multiple client conversations at once without dropping a plate. Requirements - Experience in food service, catering, culinary sales, hospitality, or direct-to-consumer (DTC) brands. - Familiarity with subscription-based or service-based sales models. - Knowledge of food trends, dietary preferences, wellness, or personalized meal planning. - Experience supporting VIP clients, events, or corporate partnerships. Benefits - Retirement Plan, 401k and 401k Matching - Health, Dental and Vision Insurance - Short & Long Term Disability - Life Insurance - Accident & Critical Illness Insurance - Flexible Spending Account (FSA) - Dependent Care Account (DCA) - Paid Time Off - Profit Sharing

Role Description A fast-growing organisation operating within the legal funding and medical services industry is looking for an Internal Sales Representative to join its remote international team. The business specialises in providing upfront financial assistance to individuals injured in accidents while they await the settlement of their legal claims, as well as coordinating and funding medical treatment through a network of doctors, surgery centres, and hospitals. The organisation is known for its ethical approach, clearly defined terms, and strong relationships with law firms and clients within the personal injury sector. This role is focused on handling warm inbound leads, liaising with law firms, collecting required documentation, qualifying cases, and coordinating with internal underwriting teams. The successful candidate will work remotely, supporting USA-based operations during Pacific Standard Time working hours. Qualifications - Minimum 2+ years of non-retail sales experience - Fluent and clear communication skills - Ability to type a minimum of 35 words per minute - Strong computer literacy and ability to multitask across multiple systems and applications - Experience with email communication, managing attachments, and CRM systems - Ability to work independently in a remote environment - Quiet and professional work-from-home setup - Stable and reliable internet connection - Own computer with camera functionality - Personal bank account capable of accepting international wire payments - Willingness to work USA hours: 6:00 am – 2:30 pm PST OR 8:00 am – 4:30 pm PST Requirements - Handle warm inbound leads generated through direct marketing campaigns - Contact potential clients and/or their representing law firms regarding accident-related cases - Gather and verify required case information and supporting documentation - Assess and qualify leads against company criteria - Coordinate documentation and case details with the underwriting team - Clearly explain processes, timelines, and next steps to potential clients - Maintain accurate records of all lead interactions within internal systems and CRM platforms - Transfer qualified leads to the relevant internal departments for further processing - Work closely with internal teams to support smooth case handling and client service delivery - Maintain professional communication standards when engaging with clients and legal representatives - Manage multiple leads and tasks simultaneously in a fast-paced remote environment - Achieve lead qualification and conversion objectives while maintaining service quality standards - Participate in company training and ongoing development initiatives - Support the organisation’s growth objectives through consistent performance and client engagement - Operate within established ethical and compliance standards at all times - No cold calling required – all leads are inbound and warm inquiries Company Description

Role Description This role is key to delivering exceptional customer service, managing reservations, and supporting back-office operations. We are looking for an organized, detail-oriented Vacation Rental Specialist who can work independently, communicate effectively in a virtual environment, and ensure a seamless experience for guests, property owners, and internal teams. The ideal candidate is energetic, personable, and skilled at juggling multiple aspects of the business. Your Main Responsibilities: - Guest Services - Serve as the primary contact for guests, delivering exceptional customer service. - Respond to in-house guest emails, chats, and texts with professional and friendly written communication (e.g., lockbox, Wi-Fi troubleshooting, directions to homes, etc.). - Answer in-house guest calls and assist with similar issues. - Make outbound calls to incoming guests before arrival to ensure their needs are met. - Respond to complaints or upset guests with professionalism and empathy, escalating when needed. - Enter work orders for maintenance issues reported by guests. - Guest Reservation Management - Communicate with potential guests via email, chat, text, and phone in a professional and friendly manner. - Respond to emails with reservation information, confirmations, and additional details. - Collaborate with guests to understand their needs, recommend properties, and answer questions regarding facilities and rates. - Stay familiar with the area, company properties, and local attractions to answer inquiries. - Advise guests on promotions or upgrades to enhance their experience. - Manage OTA messaging (Airbnb, Vrbo, etc.). - Handle the end-to-end reservation process: inquiries, bookings, alterations, and cancellations. - Check voicemail and follow up with potential guests to convert leads. - Manage sales leads through CRM/lead-tracking software. - Process guest payments. - Guest Feedback Management - Monitor and respond to guest reviews. - Collect and analyze guest feedback to identify opportunities for improvement. - Back-Office & Accounting Support - Serve as the in-house specialist for the Streamline PMS, ensuring accurate use across reservations, listings, and financial operations. - Assist property owners with inquiries. - Process daily reservations and financial reports. - Support office staff by coordinating with housekeeping, maintenance, and accounting as needed. - Handle data entry for onboarding new properties into PMS and OTA listings. - Maintain OTA system listings, including property photos, rates, and descriptions. Qualifications - Excellent written and verbal English skills (phone, text, and email). - Previous experience in guest services, reservations, or a related field. - Proven experience with Industry PMS. - Strong organizational and multitasking abilities. - Ability to work independently in a remote work environment. - Attention to detail and a commitment to service excellence. - Empathy, patience, and a customer-first mindset. - Critical thinking and problem-solving skills. - Ability to learn new software quickly. - Willingness to ask questions when clarification is needed. Requirements - Vacation rental industry experience, especially with OTAs like Airbnb and Vrbo. - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port). - i5 11th Gen or higher. - Windows 11 / MacOS Catalina or higher. - Minimum of 8 GB RAM. - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background). - Back-ups in case of power or internet provider interruptions. - Good headset and webcam (preferably noise-canceling headset). Benefits - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization.